Skip to Content
Last modified by Christine Sklareski on 2025/07/18 09:48
From version 1.6
edited by Christine Sklareski
on 2025/07/18 09:44
Change comment: There is no comment for this version
To version 2.1
edited by Christine Sklareski
on 2025/07/18 09:48
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -5,7 +5,7 @@
5 5  = Purpose =
6 6  
7 7  
8 -Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT interventions.
8 +Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT intervention.
9 9  )))
10 10  
11 11  
... ... @@ -27,7 +27,7 @@
27 27  = Access Information =
28 28  
29 29  
30 -Manager app is installed on your Mac device and can be found in the Application folder.
30 +The Mosyle Manager app is installed on Mac devices and can be found in the Applications folder. View the User Guide below that shows where to locate the application.
31 31  )))
32 32  
33 33  
... ... @@ -34,7 +34,7 @@
34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
37 +
38 38  )))
39 39  )))
40 40  
... ... @@ -55,7 +55,7 @@
55 55  
56 56  (% class="col-xs-12 col-sm-4" %)
57 57  (((
58 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
58 +
59 59  )))
60 60  )))
61 61  
... ... @@ -68,7 +68,7 @@
68 68  = User Guides =
69 69  
70 70  
71 -* [[Mosyle Manager Tipsheet>>https://scribehow.com/shared/Manager_Desktop_Application__4S6D0FdGRzu8AxnKPql3qA||rel=" noopener noreferrer" target="_blank"]]
71 +* [[Mosyle Manager Tipsheet>>https://scribehow.com/shared/Manager_Desktop_Application__4S6D0FdGRzu8AxnKPql3qA||rel="noopener noreferrer" target="_blank"]]
72 72  )))
73 73  
74 74  
... ... @@ -75,10 +75,29 @@
75 75  
76 76  (% class="col-xs-12 col-sm-4" %)
77 77  (((
78 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
78 +
79 79  )))
80 80  )))
81 81  
82 +----
82 82  
84 +(% class="row" %)
85 +(((
86 +(% class="col-xs-12 col-sm-8" %)
87 +(((
88 += Troubleshooting Steps =
83 83  
84 84  
91 +* Restart your computer
92 +* Contact Technology Support for assistance
93 +)))
94 +
95 +
96 +
97 +(% class="col-xs-12 col-sm-4" %)
98 +(((
99 +
100 +)))
101 +)))
102 +
103 +