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Last modified by Christine Sklareski on 2025/07/18 09:48
From version 1.5
edited by Christine Sklareski
on 2025/07/18 09:43
Change comment: There is no comment for this version
To version 1.9
edited by Christine Sklareski
on 2025/07/18 09:48
Change comment: There is no comment for this version

Summary

Details

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Content
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5 5  = Purpose =
6 6  
7 7  
8 -Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT interventions.
8 +Mosyle Manager's Self Service Portal allows end users to install, reinstall and update applications on their device without requiring IT intervention.
9 9  )))
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27 27  = Access Information =
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29 29  
30 -Manager app is installed on your Mac device and can be found in the Application folder.
30 +The Mosyle Manager app is installed on Mac devices and can be found in the Applications folder. View the User Guide below that shows where to locate the application.
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34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
37 +
38 38  )))
39 39  )))
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56 56  (% class="col-xs-12 col-sm-4" %)
57 57  (((
58 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
58 +
59 59  )))
60 60  )))
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68 68  = User Guides =
69 69  
70 70  
71 -* [[EASD Tech Support>>http://support.etownschools.org/||rel="noopener noreferrer" target="_blank"]]
71 +* [[Mosyle Manager Tipsheet>>https://scribehow.com/shared/Manager_Desktop_Application__4S6D0FdGRzu8AxnKPql3qA||rel="noopener noreferrer" target="_blank"]]
72 72  )))
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75 75  
76 76  (% class="col-xs-12 col-sm-4" %)
77 77  (((
78 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
78 +
79 79  )))
80 80  )))
81 81  
82 +----
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87 +(((
88 += Troubleshooting Steps =
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91 +* Restart your computer
92 +* Contact Technology Support for assistance
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