Changes for page Using IncidentIQ for Tech, Facilities and Room Reservations
Last modified by Christine Sklareski on 2025/03/03 15:59
From version 6.1
edited by Christine Sklareski
on 2025/03/03 15:51
on 2025/03/03 15:51
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To version 5.11
edited by Christine Sklareski
on 2025/03/03 15:32
on 2025/03/03 15:32
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... ... @@ -171,7 +171,7 @@ 171 171 ((( 172 172 (% class="col-xs-12 col-sm-8" %) 173 173 ((( 174 -= =Event Reservations ==174 += Event Reservations = 175 175 176 176 177 177 Enter the following information needed to reserve a room in EASD as shown in Figure 7: ... ... @@ -220,97 +220,4 @@ 220 220 ))) 221 221 222 222 223 ----- 224 - 225 -(% class="row" %) 226 -((( 227 -(% class="col-xs-12 col-sm-8" %) 228 -((( 229 -(% class="wikigeneratedid" id="HSection3" %) 230 230 231 - 232 -(% style="line-height:1.8" %) 233 -**If you previously selected a date/time**: confirm the date/time on the calendar. 234 - 235 -**If you did not select a date/time on the previous screen**: The calendar for that room will appear starting at the current date. Arrow through to find available dates. Click directly on the calendar to select a time. 236 - 237 -Click **Continue**. 238 - 239 -{{info}} 240 -**Editing the time:** Click and drag the event to start at a different time (in 5 minute increments) or drag the top and/or bottom edge of the box to extend the time earlier or later. 241 -{{/info}} 242 - 243 - 244 - 245 -))) 246 - 247 - 248 - 249 -(% class="col-xs-12 col-sm-4" %) 250 -((( 251 -[[Figure 9. Select a date and time and click Continue.>>image:Select-Time.png||alt="Select a date and time" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="361"]] 252 -))) 253 -))) 254 - 255 - 256 ----- 257 - 258 -(% class="row" %) 259 -((( 260 -(% class="col-xs-12 col-sm-8" %) 261 -((( 262 -(% class="wikigeneratedid" id="HSection3" %) 263 - 264 - 265 -* Add a **Description** 266 -* Add **Attachments** (such as images showing room layouts) 267 -* **Additional Details request** (as shown in Figure 10): Select any Technology services from the drop-down menu. Describe Facilities/Custodial services needed and whether Door Access will be required. 268 -* Ignore organization information. 269 -* Scroll down to click **Submit** 270 - 271 -{{info}} 272 -* Once your room reservation has been submitted, the date/time and room are placed on hold. An Event admin will review the request and approve it. 273 -* An approved event notifies Technology and Facilities of the event. 274 -* You will find your event request on your iiQ Dashboard, under **My Events**. 275 -{{/info}} 276 - 277 - 278 -))) 279 - 280 - 281 - 282 -(% class="col-xs-12 col-sm-4" %) 283 -((( 284 -[[Figure 10. Describe the event and request technology and/or facilities support.>>image:Describe_Event_Request_AdditionalServices.png||alt="Describe event and request tech or facilities services." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="262" width="365"]] 285 -))) 286 -))) 287 - 288 - 289 ----- 290 - 291 -(% class="row" %) 292 -((( 293 -(% class="col-xs-12 col-sm-8" %) 294 -((( 295 -(% class="wikigeneratedid" id="HSection3" %) 296 - 297 - 298 -(% style="line-height:1.2" %) 299 -Below is a sample of the email notification that is sent when a room reservation ticket is submitted. Note that the sender is **EASD Help Desk** and the email address includes “**etownschools.incidentiq.com**”. 300 - 301 -Click **View ticket details** to open IncidentIQ or reply through the email to add a note to the ticket. 302 - 303 - 304 - 305 -))) 306 - 307 - 308 - 309 -(% class="col-xs-12 col-sm-4" %) 310 -((( 311 -[[Figure 11. Email notification comes from EASD Help Desk.>>image:Event-EmailNotification.png||alt="Screenshot of the room reservation email notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="251" width="360"]] 312 -))) 313 -))) 314 - 315 - 316 -
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