Last modified by Christine Sklareski on 2025/03/03 15:59

From version 5.3
edited by Christine Sklareski
on 2025/03/03 15:13
Change comment: There is no comment for this version
To version 5.9
edited by Christine Sklareski
on 2025/03/03 15:28
Change comment: There is no comment for this version

Summary

Details

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91 91  
92 92  (% class="col-xs-12 col-sm-4" %)
93 93  (((
94 -[[Figure 3. Choose a device or sub-category.>>image:Select_Asset.png||alt="Select Issue Screen in IncidentIQ" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="342"]]
94 +[[Figure 3. Choose a device or sub-category.>>image:Select_Asset.png||alt="Select Issue Screen in IncidentIQ" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="295" width="354"]]
95 95  )))
96 96  )))
97 97  
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112 112  
113 113  (% class="col-xs-12 col-sm-4" %)
114 114  (((
115 -[[Figure 4. Describe the issue and troubleshooting steps before submitting the ticket. >>image:Describe_issue.png||alt="Screenshot showing where to describe issue, add users and submit ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="334"]]
115 +[[Figure 4. Describe the issue and troubleshooting steps before submitting the ticket. >>image:Describe_issue.png||alt="Screenshot showing where to describe issue, add users and submit ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="344"]]
116 116  )))
117 117  )))
118 118  
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133 133  
134 134  (% class="col-xs-12 col-sm-4" %)
135 135  (((
136 -[[Figure 5. Select an IncidentIQ Facilities sub-category or search in the search box.>>image:Facilities-category.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="198" width="375"]]
136 +[[Figure 5. Select an IncidentIQ Facilities sub-category or search in the search box.>>image:Facilities-category.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="187" width="354"]]
137 137  )))
138 138  )))
139 139  
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148 148  
149 149  
150 150  (% style="line-height:1.2" %)
151 -Describe the issue and any troubleshooting steps that you’ve taken in the field provided. Next, add a location, enter additional users and attach files, if needed.
151 +Describe the issue and any troubleshooting steps that you’ve taken in the field provided as shown in Figure 6. Next, add a location, enter additional users and attach files, if needed.
152 152  
153 153  Once the ticket is submitted, an alert will appear at the top of the screen showing that the ticket was successfully submitted and an email notification will be sent to the district email account(s) associated with the ticket.
154 154  
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160 160  
161 161  (% class="col-xs-12 col-sm-4" %)
162 162  (((
163 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
163 +[[Figure 6. Describe the issue and enter required information before submitting the ticket.>>image:FAcilities-tix.png||alt="Fill in fields to submit a Facilities ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="289" width="349"]]
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166 166  
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171 171  (((
172 172  (% class="col-xs-12 col-sm-8" %)
173 173  (((
174 -= Section 3 =
174 += Event Reservations =
175 175  
176 176  
177 -Content 3
177 +Enter the following information needed to reserve a room in EASD as shown in Figure 7:
178 +
179 +* Enter Event Title (required)
180 +* Enter Event Type (required)
181 +* Other Event Details (optional fields): Number of Attendees, Setup and Breakdown Time
182 +* Enter Start Date/Time and End Date/Time
183 +* Click Continue
178 178  )))
179 179  
180 180  
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181 181  
182 182  (% class="col-xs-12 col-sm-4" %)
183 183  (((
184 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
190 +[[Figure 7. Enter information as required to reserve a space in EASD.>>image:Event_reservation.png||alt="Event Reservation screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="256" width="344"]]
185 185  )))
186 186  )))
187 187  
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192 192  (((
193 193  (% class="col-xs-12 col-sm-8" %)
194 194  (((
195 -= Section 3 =
201 +(% class="wikigeneratedid" id="HSection3" %)
202 +
196 196  
204 +(% style="line-height:1.38" %)
205 +Click Location and select your building if the room in your building don’t display.
197 197  
198 -Content 3
207 +Scroll through rooms in the building or use the search field to quickly find a specific room.
208 +
209 +Click on the room that you want to reserve and the selected room will appear at the bottom.
210 +
211 +Click Continue.
199 199  )))
200 200  
201 201  
Event_reservation.png
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