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Last modified by Christine Sklareski on 2025/03/03 15:59
From version 5.2
edited by Christine Sklareski
on 2025/03/03 15:11
Change comment: There is no comment for this version
To version 5.6
edited by Christine Sklareski
on 2025/03/03 15:19
Change comment: There is no comment for this version

Summary

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91 91  
92 92  (% class="col-xs-12 col-sm-4" %)
93 93  (((
94 -[[Figure 3. Choose a device or sub-category.>>image:Select_Asset.png||alt="Select Issue Screen in IncidentIQ" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="284" width="342"]]
94 +[[Figure 3. Choose a device or sub-category.>>image:Select_Asset.png||alt="Select Issue Screen in IncidentIQ" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="295" width="354"]]
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97 97  
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112 112  
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114 114  (((
115 -[[Figure 4. Describe the issue and troubleshooting steps before submitting the ticket. >>image:Describe_issue.png||alt="Screenshot showing where to describe issue, add users and submit ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="334"]]
115 +[[Figure 4. Describe the issue and troubleshooting steps before submitting the ticket. >>image:Describe_issue.png||alt="Screenshot showing where to describe issue, add users and submit ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="344"]]
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133 133  
134 134  (% class="col-xs-12 col-sm-4" %)
135 135  (((
136 -[[Figure 5. Select an IncidentIQ Facilities sub-category or search in the search box.>>image:Facilities-category.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="198" width="375"]]
136 +[[Figure 5. Select an IncidentIQ Facilities sub-category or search in the search box.>>image:Facilities-category.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="187" width="354"]]
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144 144  (((
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146 146  (((
147 -= Section 3 =
147 +(% class="wikigeneratedid" id="HSection3" %)
148 +
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150 +(% style="line-height:1.2" %)
151 +Describe the issue and any troubleshooting steps that you’ve taken in the field provided as shown in Figure 6. Next, add a location, enter additional users and attach files, if needed.
149 149  
150 -Content 3
153 +Once the ticket is submitted, an alert will appear at the top of the screen showing that the ticket was successfully submitted and an email notification will be sent to the district email account(s) associated with the ticket.
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
163 +[[Figure 6. Describe the issue and enter required information before submitting the ticket.>>image:FAcilities-tix.png||alt="Fill in fields to submit a Facilities ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="289" width="349"]]
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167 167  (((
168 -= Section 3 =
174 += Event Reservations =
169 169  
170 170  
171 171  Content 3
FAcilities-tix.png
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1 +XWiki.christine_sklareskietownschoolsorg
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