Changes for page Using IncidentIQ for Tech, Facilities and Room Reservations
Last modified by Christine Sklareski on 2025/03/03 15:59
From version 5.14
edited by Christine Sklareski
on 2025/03/03 15:50
on 2025/03/03 15:50
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To version 5.10
edited by Christine Sklareski
on 2025/03/03 15:32
on 2025/03/03 15:32
Change comment:
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... ... @@ -176,11 +176,11 @@ 176 176 177 177 Enter the following information needed to reserve a room in EASD as shown in Figure 7: 178 178 179 -* Enter **Event Title**(required)180 -* Enter **Event Type**(required)181 -* **Other Event Details**(optional fields): Number of Attendees, Setup and Breakdown Time182 -* Enter **Start Date/Time**and**End Date/Time**183 -* Click **Continue**179 +* Enter Event Title (required) 180 +* Enter Event Type (required) 181 +* Other Event Details (optional fields): Number of Attendees, Setup and Breakdown Time 182 +* Enter Start Date/Time and End Date/Time 183 +* Click Continue 184 184 ))) 185 185 186 186 ... ... @@ -202,13 +202,13 @@ 202 202 203 203 204 204 (% style="line-height:1.38" %) 205 -As shown in figure 8, click **Location**and select your building if the room in your building doesn’t display.205 +As shown in figure 8, click Location and select your building if the room in your building doesn’t display. 206 206 207 -Scroll through rooms in the building or use the **search field**to quickly find a specific room.207 +Scroll through rooms in the building or use the search field to quickly find a specific room. 208 208 209 - **Click on the room**that you want to reserve and the selected room will appear at the bottom.209 +Click on the room that you want to reserve and the selected room will appear at the bottom. 210 210 211 -Click **Continue**.211 +Click Continue. 212 212 ))) 213 213 214 214 ... ... @@ -220,97 +220,4 @@ 220 220 ))) 221 221 222 222 223 ----- 224 - 225 -(% class="row" %) 226 -((( 227 -(% class="col-xs-12 col-sm-8" %) 228 -((( 229 -(% class="wikigeneratedid" id="HSection3" %) 230 230 231 - 232 -(% style="line-height:1.8" %) 233 -**If you previously selected a date/time**: confirm the date/time on the calendar. 234 - 235 -**If you did not select a date/time on the previous screen**: The calendar for that room will appear starting at the current date. Arrow through to find available dates. Click directly on the calendar to select a time. 236 - 237 -Click **Continue**. 238 - 239 -{{info}} 240 -**Editing the time:** Click and drag the event to start at a different time (in 5 minute increments) or drag the top and/or bottom edge of the box to extend the time earlier or later. 241 -{{/info}} 242 - 243 - 244 - 245 -))) 246 - 247 - 248 - 249 -(% class="col-xs-12 col-sm-4" %) 250 -((( 251 -[[Figure 9. Select a date and time and click Continue.>>image:Select-Time.png||alt="Select a date and time" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="361"]] 252 -))) 253 -))) 254 - 255 - 256 ----- 257 - 258 -(% class="row" %) 259 -((( 260 -(% class="col-xs-12 col-sm-8" %) 261 -((( 262 -(% class="wikigeneratedid" id="HSection3" %) 263 - 264 - 265 -* Add a **Description** 266 -* Add **Attachments** (such as images showing room layouts) 267 -* **Additional Details request** (as shown in Figure 10): Select any Technology services from the drop-down menu. Describe Facilities/Custodial services needed and whether Door Access will be required. 268 -* Ignore organization information. 269 -* Scroll down to click **Submit** 270 - 271 -{{info}} 272 -* Once your room reservation has been submitted, the date/time and room are placed on hold. An Event admin will review the request and approve it. 273 -* An approved event notifies Technology and Facilities of the event. 274 -* You will find your event request on your iiQ Dashboard, under **My Events**. 275 -{{/info}} 276 - 277 - 278 -))) 279 - 280 - 281 - 282 -(% class="col-xs-12 col-sm-4" %) 283 -((( 284 -[[Figure 10. Describe the event and request technology and/or facilities support.>>image:Describe_Event_Request_AdditionalServices.png||alt="Describe event and request tech or facilities services." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="262" width="365"]] 285 -))) 286 -))) 287 - 288 - 289 ----- 290 - 291 -(% class="row" %) 292 -((( 293 -(% class="col-xs-12 col-sm-8" %) 294 -((( 295 -(% class="wikigeneratedid" id="HSection3" %) 296 - 297 - 298 -(% style="line-height:1.2" %) 299 -Below is a sample of the email notification that is sent when a room reservation ticket is submitted. Note that the sender is **EASD Help Desk** and the email address includes “**etownschools.incidentiq.com**”. 300 - 301 -Click **View ticket details** to open IncidentIQ or reply through the email to add a note to the ticket. 302 - 303 - 304 - 305 -))) 306 - 307 - 308 - 309 -(% class="col-xs-12 col-sm-4" %) 310 -((( 311 -[[Figure 11. Email notification comes from EASD Help Desk.>>image:Event-EmailNotification.png||alt="Screenshot of the room reservation email notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="251" width="360"]] 312 -))) 313 -))) 314 - 315 - 316 -
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