Changes for page Using IncidentIQ for Tech, Facilities and Room Reservations
Last modified by Christine Sklareski on 2025/03/03 15:59
From version 5.12
edited by Christine Sklareski
on 2025/03/03 15:39
on 2025/03/03 15:39
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To version 6.1
edited by Christine Sklareski
on 2025/03/03 15:51
on 2025/03/03 15:51
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... ... @@ -171,7 +171,7 @@ 171 171 ((( 172 172 (% class="col-xs-12 col-sm-8" %) 173 173 ((( 174 -= Event Reservations = 174 +== Event Reservations == 175 175 176 176 177 177 Enter the following information needed to reserve a room in EASD as shown in Figure 7: ... ... @@ -237,8 +237,7 @@ 237 237 Click **Continue**. 238 238 239 239 {{info}} 240 -(% style="line-height:1.8" %) 241 -(% style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-emoji: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-position: normal; white-space: pre-wrap; font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-weight: 700; font-style: normal; text-decoration: none" %)**Editing the time: **(% style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-emoji: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-position: normal; white-space: pre-wrap; font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-weight: 400; font-style: normal; text-decoration: none" %)Click and drag the event to start at a different time (in 5 minute increments) or drag the top and/or bottom edge of the box to extend the time earlier or later. 240 +**Editing the time:** Click and drag the event to start at a different time (in 5 minute increments) or drag the top and/or bottom edge of the box to extend the time earlier or later. 242 242 {{/info}} 243 243 244 244 ... ... @@ -263,14 +263,19 @@ 263 263 (% class="wikigeneratedid" id="HSection3" %) 264 264 265 265 266 -(% style="line-height:1.38" %) 267 -As shown in figure 8, click **Location** and select your building if the room in your building doesn’t display. 265 +* Add a **Description** 266 +* Add **Attachments** (such as images showing room layouts) 267 +* **Additional Details request** (as shown in Figure 10): Select any Technology services from the drop-down menu. Describe Facilities/Custodial services needed and whether Door Access will be required. 268 +* Ignore organization information. 269 +* Scroll down to click **Submit** 268 268 269 -Scroll through rooms in the building or use the **search field** to quickly find a specific room. 271 +{{info}} 272 +* Once your room reservation has been submitted, the date/time and room are placed on hold. An Event admin will review the request and approve it. 273 +* An approved event notifies Technology and Facilities of the event. 274 +* You will find your event request on your iiQ Dashboard, under **My Events**. 275 +{{/info}} 270 270 271 -**Click on the room** that you want to reserve and the selected room will appear at the bottom. 272 - 273 -Click **Continue**. 277 + 274 274 ))) 275 275 276 276 ... ... @@ -277,7 +277,7 @@ 277 277 278 278 (% class="col-xs-12 col-sm-4" %) 279 279 ((( 280 -[[Figure 8.Throughtheroom reservationform,clickthelocation andselect yourbuildingand room.>>image:Choose-Room.png||alt="Select alocationandroom" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="346"]]284 +[[Figure 10. Describe the event and request technology and/or facilities support.>>image:Describe_Event_Request_AdditionalServices.png||alt="Describe event and request tech or facilities services." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="262" width="365"]] 281 281 ))) 282 282 ))) 283 283 ... ... @@ -291,14 +291,13 @@ 291 291 (% class="wikigeneratedid" id="HSection3" %) 292 292 293 293 294 -(% style="line-height:1. 38" %)295 - As showninfigure8,click**Location**andselectyourbuildingifthe roominyourbuildingdoesn’tdisplay.298 +(% style="line-height:1.2" %) 299 +Below is a sample of the email notification that is sent when a room reservation ticket is submitted. Note that the sender is **EASD Help Desk** and the email address includes “**etownschools.incidentiq.com**”. 296 296 297 - Scrollthroughrooms inthe buildingoruse the**search field**toquickly find aspecificroom.301 +Click **View ticket details** to open IncidentIQ or reply through the email to add a note to the ticket. 298 298 299 -**Click on the room** that you want to reserve and the selected room will appear at the bottom. 300 300 301 - Click**Continue**.304 + 302 302 ))) 303 303 304 304 ... ... @@ -305,7 +305,7 @@ 305 305 306 306 (% class="col-xs-12 col-sm-4" %) 307 307 ((( 308 -[[Figure 8.Through the roomreservationform, click the locationand select yourbuilding androom.>>image:Choose-Room.png||alt="Selectalocation androom" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="346"]]311 +[[Figure 11. Email notification comes from EASD Help Desk.>>image:Event-EmailNotification.png||alt="Screenshot of the room reservation email notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="251" width="360"]] 309 309 ))) 310 310 ))) 311 311
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