Changes for page Using IncidentIQ for Tech, Facilities and Room Reservations
Last modified by Christine Sklareski on 2025/03/03 15:59
From version 3.3
edited by Christine Sklareski
on 2025/03/03 14:51
on 2025/03/03 14:51
Change comment:
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To version 4.1
edited by Christine Sklareski
on 2025/03/03 15:00
on 2025/03/03 15:00
Change comment:
There is no comment for this version
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... ... @@ -11,7 +11,7 @@ 11 11 in the address bar and press **Return** on the keyboard. 12 12 13 13 14 -Click** 14 +Click** Login with Google.** Click on your district email address if it shows, or type it in and enter your password if you’re not already signed into your district Google account. 15 15 ))) 16 16 17 17 ... ... @@ -91,6 +91,48 @@ 91 91 92 92 (% class="col-xs-12 col-sm-4" %) 93 93 ((( 94 +[[Figure 3. Choose a device or sub-category.>>image:Select_Asset.png||alt="Select Issue Screen in IncidentIQ" data-xwiki-image-style-alignment="end" height="257" width="310"]] 95 +))) 96 +))) 97 + 98 + 99 +---- 100 + 101 +(% class="row" %) 102 +((( 103 +(% class="col-xs-12 col-sm-8" %) 104 +((( 105 +(% class="wikigeneratedid" id="HSection3" %) 106 + 107 + 108 +You will then describe the issue and any troubleshooting steps that you’ve taken in the field provided. Next, add a location, indicate whether private student info is attached, enter additional users and attach files. 109 +))) 110 + 111 + 112 + 113 +(% class="col-xs-12 col-sm-4" %) 114 +((( 115 +[[Figure 4. Describe the issue and troubleshooting steps before submitting the ticket. >>image:Describe_issue.png||alt="Screenshot showing where to describe issue, add users and submit ticket." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="334"]] 116 +))) 117 +))) 118 + 119 + 120 +---- 121 + 122 +(% class="row" %) 123 +((( 124 +(% class="col-xs-12 col-sm-8" %) 125 +((( 126 += Section 3 = 127 + 128 + 129 +Content 3 130 +))) 131 + 132 + 133 + 134 +(% class="col-xs-12 col-sm-4" %) 135 +((( 94 94 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 95 95 ))) 96 96 )))
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