Changes for page IncidentIQ
Last modified by Christine Sklareski on 2025/03/05 14:56
Summary
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Page properties (1 modified, 0 added, 0 removed)
Details
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... ... @@ -49,6 +49,13 @@ 49 49 ))) 50 50 * [[Tipsheet 2>>url:https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians 51 51 * [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base. 52 + 53 +---- 54 + 55 += Troubleshooting Tips = 56 + 57 +* Clear browser cookies and cache if the site is not working as expected. 58 +* Log out and back in to see if issues resolve. 52 52 ))) 53 53 54 54