Changes for page IncidentIQ
Last modified by Christine Sklareski on 2025/07/18 08:11
From version 14.1
edited by Christine Sklareski
on 2025/07/10 09:06
on 2025/07/10 09:06
Change comment:
There is no comment for this version
To version 14.2
edited by Christine Sklareski
on 2025/07/17 09:41
on 2025/07/17 09:41
Change comment:
There is no comment for this version
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -41,6 +41,7 @@ 41 41 * [[Tipsheet>>doc:.Using IncidentIQ for Tech, Facilities and Room Reservations.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification. 42 42 * [[Tipsheet 2>>doc:.Reply_Ticket-Add_Attachment.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians 43 43 * [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base. 44 +* [[Intro to IncidentIQ>>https://docs.google.com/presentation/d/1a80lx72xHI7Ime0l8VHr6FZBNaxidSWwM61EEoRwOw0/edit?usp=sharing||rel=" noopener noreferrer" target="_blank"]] - EASD online training module 44 44 45 45 ---- 46 46