Skip to Content

Changes for page IncidentIQ

Last modified by Christine Sklareski on 2025/07/18 08:11
From version 14.1
edited by Christine Sklareski
on 2025/07/10 09:06
Change comment: There is no comment for this version
To version 12.1
edited by Christine Sklareski
on 2025/03/05 14:54
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -38,7 +38,9 @@
38 38  
39 39  = User Guides =
40 40  
41 -* [[Tipsheet>>doc:.Using IncidentIQ for Tech, Facilities and Room Reservations.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification.
41 +* (((
42 +[[Tipsheet>>doc:.Using IncidentIQ for Tech, Facilities and Room Reservations.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification.
43 +)))
42 42  * [[Tipsheet 2>>doc:.Reply_Ticket-Add_Attachment.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
43 43  * [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
44 44