Skip to Content

Changes for page IncidentIQ

Last modified by Christine Sklareski on 2025/03/05 14:56
From version 11.1
edited by Christine Sklareski
on 2025/03/03 16:26
Change comment: There is no comment for this version
To version 10.1
edited by Christine Sklareski
on 2025/03/03 16:00
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -41,7 +41,7 @@
41 41  * (((
42 42  [[Tipsheet>>doc:.Using IncidentIQ for Tech, Facilities and Room Reservations.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification.
43 43  )))
44 -* [[Tipsheet 2>>doc:.Reply_Ticket-Add_Attachment.WebHome||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
44 +* [[Tipsheet 2>>url:https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
45 45  * [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
46 46  
47 47  ----