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Wiki source code of Student Technology Center 2

Version 2.2 by christine_sklareski on 2025/01/22 11:12
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5 = GRADUATING SENIORS =
6
7 [[Take your school emails and files>>https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view||rel=" noopener noreferrer" target="_blank"]] with you when you graduate. Keep in mind that these steps must be followed prior to June 30 of your graduating year. Senior's accounts will be disabled on June 30.
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11 {{info}}
12 = **STAY SAFE AND SECURE** =
13
14 Don't share your full name, birthdate, home address, phone number, email address, username, password, or any other personally identifiable information that would allow someone to contact you either online or offline, without first contacting your parent/guardian or teacher.
15 {{/info}}
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17 ----
18
19 = Student Login to Chromebooks =
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21 Students use their district technology account to [[log into Chromebooks>>path:/bin/view/Main/DevicesHardware/Chromebooks/Sign%20in%20to%20an%20EASD%20Chromebook/||target="_blank"]][[doc:Main.DevicesHardware.Chromebooks.Sign in to an EASD Chromebook.WebHome]].
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24
25 = Students Login to Clever SSO =
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27 Clever is a Single Sign On System that allows students to log in to one site, Clever, to access many online instructional resources, as well as links to many other instructional websites directed by their teachers.
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29 Students using a district Chromebook will automatically be logged in to Clever simultaneously when they login to their district Chromebook. If already logged into the Chromebook and need to access Clever, students can click the **Home** button in the address bar.
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31 [[Login to Clever>>https://clever.com/in/etownschools||rel="noopener noreferrer" target="_blank"]][[https://clever.com/in/etownschools]]
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33 Students may also type the following url into their web browser's address bar: clever.com/in/etownschools.
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35 [[(% class="wikiinternallink" %)**TIPSHEET**>>path:/bin/view/Main/Technology%20in%20EASD/Student%20Technology%20Center/Clever%20SSO%20-%20Logging%20In/||target="_blank"]](%%)[[doc:.Clever SSO - Logging In.WebHome]]: View this instructional tipsheet showing how a student will log in to Clever on a district Chromebook, a district iPad, or a personal computer.
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37 ----
38
39 = Technology Accounts for Students =
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41 Every EASD student is issued a district technology account that allows them to log into district computers and access various software to which the district subscribes. It is understood that students agree to the [[EASD Appropriate Use of District Technology Policy 815>>https://go.boarddocs.com/pa/etwn/Board.nsf/goto?open&id=CZXL2P546E53||rel="noopener noreferrer" target="_blank"]][[https://go.boarddocs.com/pa/etwn/Board.nsf/goto?open&id=CZXL2P546E53]] which states the terms for appropriate student use and also states that student swill not share usernames and passwords to access district technology hardware or systems.
42
43 == Usernames ==
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45 Each EASD student receives a district username that is unique to them. Student usernames typically are comprised of the first name, middle initial and last name, for example, johhn_b_smith. This is not always the case since the username cannot exceed 18 characters in length. In that instance, the username is shortened by using on the first initial, middle initial and the last name, for example, j_b_smith.
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47 == Usernames vs. Email Addresses ==
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49 Student email address are comprised of the student's username along with **@etownstudents.org** at the end.
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51 * **Username:** john_b_smith
52 * **Email address:**​ john_b_smith@etownstudents.org[[mailto:john_b_smith@etownstudents.org]]
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54 ----
55
56 = Chromebooks: 1/1 Personalized Learning =
57
58 Students in grades 1 through 12 use Chromebooks for instructional purposes. Students are responsible for their Chromebooks. Learn about Chromebook care, best practices for security, and where to find technology support through the [[Chromebook packet>>https://drive.google.com/file/d/1P_CvrGnPQWnV6BrsTqNhLcItqOeHicsI/view||rel="noopener noreferrer" target="_blank"]][[https://drive.google.com/file/d/1P_CvrGnPQWnV6BrsTqNhLcItqOeHicsI/view]]. Also, refer to the [[EASD One-to-One/Personalized Learning>>path:/bin/view/Main/Technology%20in%20EASD/One-to-One%20Personalized%20Learning%20Initiative%20%28Chromebook%20Center%29/||target="_blank"]][[doc:Main.Technology in EASD.One-to-One Personalized Learning Initiative (Chromebook Center).WebHome]] section for complete guidelines.
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61
62 = District Email Through Gmail =
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64 To log in to your student district email account, access through Clever SSO as described above or open a new browser tab and enter **mail.etownstudents.org** into the address bar. Enter your district username and password to log in. Learn about Gmail in Google's [[Gmail cheat sheet>>https://support.google.com/a/users/answer/9789873?visit_id=638725649738145812-121632128&rd=1||rel="noopener noreferrer" target="_blank"]][[https://support.google.com/a/users/answer/9789873?visit_id=638725649738145812-121632128&rd=1]].
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68 = New Students =
69
70 * Contact their teacher or counseling office to find out their district login credentials.
71 * Contact their teacher when having issues logging in to a district system.
72 * Students in grades 6 through 12 may view report cards and progress reports, daily attendance and building announcements through the Sapphire Community Portal.
73 * Secondary students submit course requests for the following school year through the Community Web Portal during January of each year.
74 * Community Portal accounts are created automatically for students as they enroll and they use their district username and password to log in.
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77
78 = Software Accounts =
79
80 EASD subscribes to online software programs that supplement coursework and increase learning. When a student's district technology account is created, accounts are also created within the other software programs. Which ones are dependent on their grade level. Students will be directed by their teacher when they need to log into one of the software applications. Teachers will provide instruction on how to access and use it. The software includes, but is not limited to:
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82 * Exact Path
83 * Google Apps (Gmail and Google Drive)
84 * IXL
85 * Keyboarding Without Tears
86 * NoRedInk
87 * Schoology
88 * Study Island
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92 = Finding Technology Help =
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94 Students should contact their teacher for help with any technology system that they are being directed to use. If they require further help, they should submit a tech request to the Department of Technology services through IncidentIQ, which can be accessed through Clever SSO or by going to support.etownschools.org in their web browser.
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96 == Accessing IncidentIQ ==
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98 Log in with a district Google account.
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100 == Email Confirmation ==
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102 Once a ticket has been submitted, students will receive a confirmation email in their district Gmail account. Click the **Gmail** link in Clever SSO or go to **mail.etownstudents.org** and log in with their district login credentials. All communication regarding the issue will be through the support ticket. Students will receive email notifications showing a log of student and technician notes.
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104 == Adding notes into the ticket ==
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106 Students should log back in to IncidentIQ to answer any questions or add notes and information in to the ticket. Click on the ticket in the Dashboard or in **Tickets > Open Tickets**. Type a new comment in the **Comments **field. When a note is submitted, the technician assigned to the ticket will receive an email to alert them that the ticket was acted on.
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108 == How to Use IIQ ==
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110 * [[Tipsheet>>https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing]]: shows how to create a new ticket and shows a sample new ticket email notification.
111 * [[Tipsheet 2>>https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
112 * [[Tutorial>>https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
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116 = Graduating Seniors and Students Leaving the District =
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118 After graduation or withdrawal from the district, seniors and students who unenroll will no longer have access to Google Drive or student emails. The Department of Technology Services recommends that if you have an interest in retaining your files, follow the directions below prior to leaving or before June 30 of your graduating year when senior accounts are disabled.
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120 * Gmail Contacts: [[Export district contacts>>https://support.google.com/contacts/answer/1069522?hl=en&ref_topic=3396994&vid=0-468831540079-1495807006102&visit_id=1-636314037636042411-989413055&rd=2||rel="noopener noreferrer" target="_blank"]][[https://support.google.com/contacts/answer/1069522?hl=en&ref_topic=3396994&vid=0-468831540079-1495807006102&visit_id=1-636314037636042411-989413055&rd=2]] and import into a personal email account.
121 * Emails and Google Drive files: Use [[Google Takeout>>https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]][[https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view?scrlybrkr=f4522331]] to transfer your content.
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123 Need Additional Help: Open a support ticket through [[IncidentIQ>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]][[http://support.etownschools.org]].
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126
127 = Looking for More Help? =
128
129 * [[Chromebook User>>https://xwiki:Main.Technology in EASD.Student Technology Center.Chromebook User.WebHome||rel="noopener noreferrer" target="_blank"]][[https://xwiki:Main.Technology in EASD.Student Technology Center.Chromebook User.WebHome]] (Grs 1 - 12)
130 * [[Clever SSO>>path:/bin/view/Main/Technology%20in%20EASD/Student%20Technology%20Center/Clever%20SSO%20-%20Logging%20In/||target="_blank"]][[doc:.Clever SSO - Logging In.WebHome]] ( Grs K - 12)
131 * [[Google Apps>>https://support.google.com/a/users#topic=9247638]] (Grs K - 12)
132 * [[Schoology>>https://uc.powerschool-docs.com/en/schoology/latest/students]] (Grs 4 - 12)
133 * [[Securly Pass>>https://docs.google.com/document/d/e/2PACX-1vRMMNERdYB3POdbAiS5kaUb_qrocih-_8s5R2MvOvd8iZ92EoW9vzqfbgaZbY8qdvSSBaLAj2_cFnoE/pub]] (Grs 6 - 12)
134 * [[Seesaw>>https://seesaw.com/quick-start-guides/]] (Grs K - 2)
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140 {{box title="**Contents**"}}
141 {{toc/}}
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