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Changes for page Student Technology Center

Last modified by Christine Sklareski on 2025/03/17 13:59
From version 7.1
edited by Christine Sklareski
on 2025/03/05 14:53
Change comment: There is no comment for this version
To version 2.10
edited by christine_sklareski
on 2025/01/22 11:18
Change comment: There is no comment for this version

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Title
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1 -Student Technology Center
1 +Student Technology Center 2
Author
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1 -XWiki.christine_sklareskietownschoolsorg
1 +XWiki.christine_sklareski
Content
... ... @@ -107,14 +107,9 @@
107 107  
108 108  == How to Use IIQ ==
109 109  
110 -* (((
111 -(% class="wikigeneratedid" %)
112 -[[Tipsheet>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Using%20IncidentIQ%20for%20Tech%2C%20Facilities%20and%20Room%20Reservations/||style="background-color: rgb(255, 255, 255); font-size: 14px;"]](% style="font-size:14px" %): shows how to create a new ticket and shows a sample new ticket email notification.
113 -)))
114 -* (((
115 -[[Tipsheet 2>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Reply_Ticket-Add_Attachment/]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
116 -)))
117 -* [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
110 +* [[Tipsheet>>https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing]]: shows how to create a new ticket and shows a sample new ticket email notification.
111 +* [[Tipsheet 2>>https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
112 +* [[Tutorial>>https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
118 118  
119 119  ----
120 120  
... ... @@ -122,21 +122,21 @@
122 122  
123 123  After graduation or withdrawal from the district, seniors and students who unenroll will no longer have access to Google Drive or student emails. The Department of Technology Services recommends that if you have an interest in retaining your files, follow the directions below prior to leaving or before June 30 of your graduating year when senior accounts are disabled.
124 124  
125 -* Gmail Contacts: [[Export district contacts>>https://support.google.com/contacts/answer/1069522?hl=en&ref_topic=3396994&vid=0-468831540079-1495807006102&visit_id=1-636314037636042411-989413055&rd=2||rel="noopener noreferrer" target="_blank"]] and import into a personal email account.
126 -* Emails and Google Drive files: Use [[Google Takeout>>https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]] to transfer your content.
120 +* Gmail Contacts: [[Export district contacts>>https://support.google.com/contacts/answer/1069522?hl=en&ref_topic=3396994&vid=0-468831540079-1495807006102&visit_id=1-636314037636042411-989413055&rd=2||rel="noopener noreferrer" target="_blank"]][[https://support.google.com/contacts/answer/1069522?hl=en&ref_topic=3396994&vid=0-468831540079-1495807006102&visit_id=1-636314037636042411-989413055&rd=2]] and import into a personal email account.
121 +* Emails and Google Drive files: Use [[Google Takeout>>https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]][[https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view?scrlybrkr=f4522331]] to transfer your content.
127 127  
128 -Need Additional Help: Open a support ticket through [[IncidentIQ>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]].
123 +Need Additional Help: Open a support ticket through [[IncidentIQ>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]][[http://support.etownschools.org]].
129 129  
130 130  ----
131 131  
132 132  = Looking for More Help? =
133 133  
134 -* [[Chromebook User>>https://www.google.com/chromebook/howto/||rel="noopener noreferrer" target="_blank"]](Grs 1 - 12)
135 -* [[Clever SSO>>doc:.Clever SSO - Logging In.WebHome]] ( Grs K - 12)
136 -* [[Google Apps>>https://support.google.com/a/users#topic=9247638||rel="noopener noreferrer" target="_blank"]] (Grs K - 12)
137 -* [[Schoology>>https://uc.powerschool-docs.com/en/schoology/latest/students||rel="noopener noreferrer" target="_blank"]] (Grs 4 - 12)
138 -* [[Securly Pass>>https://docs.google.com/document/d/e/2PACX-1vRMMNERdYB3POdbAiS5kaUb_qrocih-_8s5R2MvOvd8iZ92EoW9vzqfbgaZbY8qdvSSBaLAj2_cFnoE/pub||rel="noopener noreferrer" target="_blank"]] (Grs 6 - 12)
139 -* [[Seesaw>>https://seesaw.com/quick-start-guides/||rel="noopener noreferrer" target="_blank"]] (Grs K - 2)
129 +* [[Chromebook User>>https://xwiki:Main.Technology in EASD.Student Technology Center.Chromebook User.WebHome||rel="noopener noreferrer" target="_blank"]][[https://xwiki:Main.Technology in EASD.Student Technology Center.Chromebook User.WebHome]] (Grs 1 - 12)
130 +* [[Clever SSO>>path:/bin/view/Main/Technology%20in%20EASD/Student%20Technology%20Center/Clever%20SSO%20-%20Logging%20In/||target="_blank"]][[doc:.Clever SSO - Logging In.WebHome]] ( Grs K - 12)
131 +* [[Google Apps>>https://support.google.com/a/users#topic=9247638]] (Grs K - 12)
132 +* [[Schoology>>https://uc.powerschool-docs.com/en/schoology/latest/students]] (Grs 4 - 12)
133 +* [[Securly Pass>>https://docs.google.com/document/d/e/2PACX-1vRMMNERdYB3POdbAiS5kaUb_qrocih-_8s5R2MvOvd8iZ92EoW9vzqfbgaZbY8qdvSSBaLAj2_cFnoE/pub]] (Grs 6 - 12)
134 +* [[Seesaw>>https://seesaw.com/quick-start-guides/]] (Grs K - 2)
140 140  )))
141 141  
142 142