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Changes for page Student Technology Center

Last modified by Christine Sklareski on 2025/03/17 13:59
From version 6.1
edited by christine_sklareski
on 2025/01/22 11:28
Change comment: There is no comment for this version
To version 8.3
edited by Christine Sklareski
on 2025/03/06 11:12
Change comment: There is no comment for this version

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Author
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1 -XWiki.christine_sklareski
1 +XWiki.christine_sklareskietownschoolsorg
Content
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4 4  (((
5 5  = GRADUATING SENIORS =
6 6  
7 -[[Take your school emails and files>>https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view||rel="noopener noreferrer" target="_blank"]] with you when you graduate. Keep in mind that these steps must be followed prior to June 30 of your graduating year. Senior's accounts will be disabled on June 30.
7 +[[Take your school emails and files>>doc:.Graduating Seniors - Retain Google Content.WebHome||rel="noopener noreferrer" target="_blank"]] with you when you graduate. Keep in mind that these steps must be followed prior to June 30 of your graduating year. Senior's accounts will be disabled on June 30.
8 8  
9 9  ----
10 10  
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107 107  
108 108  == How to Use IIQ ==
109 109  
110 -* [[Tipsheet>>https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification.
111 -* [[Tipsheet 2>>https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
112 -* [[Tutorial>>https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]](9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
110 +* (((
111 +(% class="wikigeneratedid" %)
112 +[[Tipsheet>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Using%20IncidentIQ%20for%20Tech%2C%20Facilities%20and%20Room%20Reservations/||style="background-color: rgb(255, 255, 255); font-size: 14px;"]](% style="font-size:14px" %): shows how to create a new ticket and shows a sample new ticket email notification.
113 +)))
114 +* (((
115 +[[Tipsheet 2>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Reply_Ticket-Add_Attachment/]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
116 +)))
117 +* [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
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114 114  ----
115 115  
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118 118  After graduation or withdrawal from the district, seniors and students who unenroll will no longer have access to Google Drive or student emails. The Department of Technology Services recommends that if you have an interest in retaining your files, follow the directions below prior to leaving or before June 30 of your graduating year when senior accounts are disabled.
119 119  
120 120  * Gmail Contacts: [[Export district contacts>>https://support.google.com/contacts/answer/1069522?hl=en&ref_topic=3396994&vid=0-468831540079-1495807006102&visit_id=1-636314037636042411-989413055&rd=2||rel="noopener noreferrer" target="_blank"]] and import into a personal email account.
121 -* Emails and Google Drive files: Use [[Google Takeout>>https://drive.google.com/file/d/1Dl8o7nNyXfj-a1wcwvK1wqWkkKSks7xB/view?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]] to transfer your content.
126 +* Emails and Google Drive files: Use [[Google Takeout>>doc:.Graduating Seniors - Retain Google Content.WebHome||rel="noopener noreferrer" target="_blank"]] to transfer your content.
122 122  
123 123  Need Additional Help: Open a support ticket through [[IncidentIQ>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]].
124 124