Skip to Content

Changes for page Student Technology Center

Last modified by Christine Sklareski on 2025/03/17 13:59
From version 6.1
edited by christine_sklareski
on 2025/01/22 11:28
Change comment: There is no comment for this version
To version 6.2
edited by Christine Sklareski
on 2025/03/05 14:53
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.christine_sklareski
1 +XWiki.christine_sklareskietownschoolsorg
Content
... ... @@ -107,9 +107,14 @@
107 107  
108 108  == How to Use IIQ ==
109 109  
110 -* [[Tipsheet>>https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification.
111 -* [[Tipsheet 2>>https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
112 -* [[Tutorial>>https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]](9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
110 +* (((
111 +(% class="wikigeneratedid" %)
112 +[[Tipsheet>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Using%20IncidentIQ%20for%20Tech%2C%20Facilities%20and%20Room%20Reservations/||style="background-color: rgb(255, 255, 255); font-size: 14px;"]](% style="font-size:14px" %): shows how to create a new ticket and shows a sample new ticket email notification.
113 +)))
114 +* (((
115 +[[Tipsheet 2>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Reply_Ticket-Add_Attachment/]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
116 +)))
117 +* [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
113 113  
114 114  ----
115 115