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Changes for page Student Technology Center

Last modified by Christine Sklareski on 2025/03/17 13:59
From version 2.11
edited by christine_sklareski
on 2025/01/22 11:19
Change comment: There is no comment for this version
To version 2.10
edited by christine_sklareski
on 2025/01/22 11:18
Change comment: There is no comment for this version

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... ... @@ -107,9 +107,9 @@
107 107  
108 108  == How to Use IIQ ==
109 109  
110 -* [[Tipsheet>>https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to create a new ticket and shows a sample new ticket email notification.
111 -* [[Tipsheet 2>>https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
112 -* [[Tutorial>>https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]](9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
110 +* [[Tipsheet>>https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/1Vndqc1jkAvaA6WaVpuztU-nad6cQSRwN/view?usp=sharing]]: shows how to create a new ticket and shows a sample new ticket email notification.
111 +* [[Tipsheet 2>>https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/1g7UDq0OCL2MijJxnpoad9JWEnU2Tb12d/view?usp=sharing]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
112 +* [[Tutorial>>https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing||rel="noopener noreferrer" target="_blank"]][[url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
113 113  
114 114  ----
115 115