Skip to Content
Last modified by Christine Sklareski on 2025/03/05 14:57
From version 7.1
edited by Christine Sklareski
on 2025/03/05 14:56
Change comment: There is no comment for this version
To version 8.1
edited by Christine Sklareski
on 2025/03/05 14:57
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -11,7 +11,7 @@
11 11  **How to Use IIQ:**
12 12  
13 13  * [[Tipsheet>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Using%20IncidentIQ%20for%20Tech%2C%20Facilities%20and%20Room%20Reservations/||style="background-color: rgb(255, 255, 255);"]]: shows how to create a new ticket and shows a sample new ticket email notification.
14 -* [[Tipsheet 2>>path:/bin/view/Main/WebsitesSoftware/IncidentIQ%202/Reply_Ticket-Add_Attachment/]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
14 +* [[Tipsheet 2>>doc:Main.WebsitesSoftware.IncidentIQ 2.Reply_Ticket-Add_Attachment.WebHome]]: shows how to add a comment, attach a file, view ticket activity and find attachments from technicians
15 15  * [[Tutorial>>url:https://drive.google.com/file/d/10rfPFoVtCaHEANTbxRQkZPpvdVVBTl6w/view?usp=sharing]] (9:14 min): gives an overview of the IIQ interface and how to create a ticket, search for submitted tickets and find the Knowledge Base.
16 16  
17 17