Wiki source code of MacOS Software Updates
Version 30.1 by Christine Sklareski on 2025/03/03 10:58
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| 5 | = MacOS Minimum Version Requirements = | ||
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| 8 | In our ongoing commitment to strengthening cybersecurity across the district, Technology Services will be enforcing a minimum operating system version for all Mac computers. | ||
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| 11 | Once the policy is activated, you will receive a notification on your Mac alerting you that a scheduled managed update is available and must be acted on. Your computer operating system will update automatically on the date specified or you can initiate it yourself beforehand. | ||
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| 14 | Please be aware that the update process may take a considerable amount of time, depending on your current operating system version. | ||
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| 21 | {{box title="**Contents**"}} | ||
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| 33 | = Before starting the update = | ||
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| 36 | * **Perform a complete shutdown and restart of your computer.** During our testing, this step has proven to resolve several issues that were encountered. | ||
| 37 | * **Connect the computer to power.** | ||
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| 39 | The appearance of the update screen may vary depending on your current operating system, one such example is shown in figure 1. | ||
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| 46 | [[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]] | ||
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| 57 | = Authentication = | ||
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| 60 | If you are prompted for an administrator username and password, as shown in Fig. 2, please use your district username without “@etownschools.org” (e.g., john_doe) and your computer login password. | ||
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| 63 | If you are unsure whether the prompt is legitimate, please leave it open and contact the Technology Services Helpline immediately at extension 11199. | ||
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| 66 | Please do not hesitate to contact us if you have any concerns regarding this process. If you encounter any issues during the update, please submit a tech request through IncidentIQ. | ||
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| 73 | [[Figure 2. Software update prompting for a password.>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
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