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Changes for page MacOS Software Updates

Last modified by Christine Sklareski on 2025/04/01 15:21
From version 23.3
edited by Christine Sklareski
on 2025/02/28 14:39
Change comment: There is no comment for this version
To version 20.1
edited by Christine Sklareski
on 2025/02/27 10:50
Change comment: There is no comment for this version

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8 8  In our ongoing commitment to strengthening cybersecurity across the district, Technology Services will be enforcing a minimum operating system version for all Mac computers.
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11 -Once the policy is activated, you will receive a notification on your Mac alerting you that a scheduled managed update is available and must be acted on. Your computer operating system will update automatically on the date specified or you can initiate it yourself beforehand.
11 +Once the policy is activated, you will receive a notification on your Mac alerting you that a scheduled managed update is available and must be acted on. Your computer operating system will update automatically on the date specified or you can initiate yourself beforehand.
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14 14  Please be aware that the update process may take a considerable amount of time, depending on your current operating system version.
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36 36  * **Perform a complete shutdown and restart of your computer.** During our testing, this step has proven to resolve several issues that were encountered.
37 37  * **Connect the computer to power.**
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39 -The appearance of the update screen may vary depending on your current operating system, one such example is shown in figure 1.
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41 +The appearance of the update screen may vary depending on your current operating system, one such example is shown in figure 1.
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46 -[[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
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57 57  If you are prompted for an administrator username and password, as shown in Fig. 2, please use your district username without “@etownschools.org” (e.g., john_doe) and your computer login password.
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62 62  Please do not hesitate to contact us if you have any concerns regarding this process. If you encounter any issues during the update, please submit a tech request through IncidentIQ.
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69 +[[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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73 +[[Figure 2. Software update prompting for a password.>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="297" width="358"]]
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69 -[[Figure 2. Software update prompting for a password.>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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