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Changes for page MacOS Software Updates

Last modified by Christine Sklareski on 2025/04/01 15:21
From version 2.1
edited by Christine Sklareski
on 2025/02/27 10:27
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/02/27 10:21
Change comment: There is no comment for this version

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23 23  (((
24 24  ----
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26 -= =
26 += **Before starting the update:** =
27 27  
28 -= **Before starting the update** =
29 29  
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31 31  * **Perform a complete shutdown and restart of your computer.** During our testing, this step has proven to resolve several issues that were encountered.
32 32  * **Connect the computer to power.**
33 33  
34 -
35 -The appearance of the update screen may vary depending on your current operating system.
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42 -----
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45 -If you are prompted for an administrator username and password, as shown in Fig. 2, please use your district username without “@etownschools.org” (e.g., john_doe) and your computer login password.
46 -
47 -
48 -If you are unsure whether the prompt is legitimate, please leave it open and contact the Technology Services Helpline immediately at extension 11199.
49 -
50 -Please do not hesitate to contact us if you have any concerns regarding this process. If you encounter any issues during the update, please submit a tech request through IncidentIQ.
32 +The appearance of the update screen may vary depending on your current operating system. If you are prompted for an administrator username and password, as shown in the screenshot below, please use your district username without “@etownschools.org” (e.g., john_doe) and your computer login password.
51 51  )))
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55 -[[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="359" width="434"]]
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57 - 
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60 -[[Figure 2. Software update prompting for a password.>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="365" width="440"]]
37 +[[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen"]]
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