Skip to Content

Changes for page MacOS Software Updates

Last modified by Christine Sklareski on 2025/04/01 15:21
From version 1.1
edited by Christine Sklareski
on 2025/02/27 10:21
Change comment: There is no comment for this version
To version 24.1
edited by Christine Sklareski
on 2025/02/28 14:39
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -MacOS Software Updates:2
1 +MacOS Software Updates
Content
... ... @@ -2,13 +2,20 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -= Minimum Version Requirements =
5 += MacOS Minimum Version Requirements =
6 6  
7 -In our ongoing commitment to strengthening cybersecurity across the district, going forward Technology Services will be enforcing a minimum operating system version for all Mac computers.
8 8  
9 -Once the policy is activated, you will receive a notification on your Mac alerting you that a scheduled managed update is available and must be acted on. Please be aware that the update process may take a considerable amount of time, depending on your current operating system version.
8 +In our ongoing commitment to strengthening cybersecurity across the district, Technology Services will be enforcing a minimum operating system version for all Mac computers.
9 +
10 +
11 +Once the policy is activated, you will receive a notification on your Mac alerting you that a scheduled managed update is available and must be acted on. Your computer operating system will update automatically on the date specified or you can initiate it yourself beforehand.
12 +
13 +
14 +Please be aware that the update process may take a considerable amount of time, depending on your current operating system version.
10 10  )))
11 11  
17 +
18 +
12 12  (% class="col-xs-12 col-sm-4" %)
13 13  (((
14 14  {{box title="**Contents**"}}
... ... @@ -17,55 +17,55 @@
17 17  )))
18 18  )))
19 19  
27 +----
28 +
20 20  (% class="row" %)
21 21  (((
22 22  (% class="col-xs-12 col-sm-8" %)
23 23  (((
24 -----
33 += Before starting the update =
25 25  
26 -= **Before starting the update:** =
27 27  
28 -
29 29  * **Perform a complete shutdown and restart of your computer.** During our testing, this step has proven to resolve several issues that were encountered.
30 30  * **Connect the computer to power.**
31 31  
32 -The appearance of the update screen may vary depending on your current operating system. If you are prompted for an administrator username and password, as shown in the screenshot below, please use your district username without “@etownschools.org” (e.g., john_doe) and your computer login password.
39 +The appearance of the update screen may vary depending on your current operating system, one such example is shown in figure 1.
33 33  )))
34 34  
42 +
43 +
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen"]]
46 +[[Figure 1. Apple system Settings Software Update screen showing an operating system update.>>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
38 38  )))
39 39  )))
40 40  
50 +
51 +----
52 +
41 41  (% class="row" %)
42 42  (((
43 43  (% class="col-xs-12 col-sm-8" %)
44 44  (((
45 -Left content
57 +If you are prompted for an administrator username and password, as shown in Fig. 2, please use your district username without “@etownschools.org” (e.g., john_doe) and your computer login password.
58 +
59 +
60 +If you are unsure whether the prompt is legitimate, please leave it open and contact the Technology Services Helpline immediately at extension 11199.
61 +
62 +Please do not hesitate to contact us if you have any concerns regarding this process. If you encounter any issues during the update, please submit a tech request through IncidentIQ.
46 46  )))
47 47  
65 +
66 +
48 48  (% class="col-xs-12 col-sm-4" %)
49 49  (((
50 -Right content
69 +[[Figure 2. Software update prompting for a password.>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
51 51  )))
52 52  )))
53 53  
54 -{{comment}}
55 -(% class="row" %)
56 -(((
57 -(% class="col-xs-12 col-sm-8" %)
58 -(((
59 59  
60 -Left content
61 61  
62 -)))
63 63  
64 -(% class="col-xs-12 col-sm-4" %)
65 -(((
66 66  
67 -Right content
68 68  
69 -)))
70 -)))
71 -{{/comment}}
78 +
U_P_Screen.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,0 +1,1 @@
1 +406.9 KB
Content