Skip to Content

Wiki source code of Teacher_Directions-GS2624

Version 6.31 by Christine Sklareski on 2025/05/29 15:52
Hide last authors
Christine Sklareski 6.2 1
Christine Sklareski 1.2 2
3 (% class="row" %)
4 (((
5 (% class="col-xs-12 col-sm-8" %)
6 (((
7 (% class="wikigeneratedid" id="HPlacingCalls" %)
Christine Sklareski 1.3 8 This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
Christine Sklareski 1.2 9
10
11 (% class="wikigeneratedid" %)
Christine Sklareski 1.4 12 [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
Christine Sklareski 1.2 13
14
Christine Sklareski 6.9 15 **Hardware**: Front view of phone and explanation of buttons
Christine Sklareski 1.2 16
17
Christine Sklareski 6.2 18 [[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
Christine Sklareski 1.2 19
Christine Sklareski 6.2 20
21 **Things to note:**
22
Christine Sklareski 6.15 23 * The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
Christine Sklareski 1.2 24
Christine Sklareski 6.7 25
Christine Sklareski 6.10 26 **Home screen of the phone's digital display:**
Christine Sklareski 1.2 27
Christine Sklareski 6.18 28 * **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
29 * **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
Christine Sklareski 6.19 30 * **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
Christine Sklareski 1.2 31
32
Christine Sklareski 6.12 33 [[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
Christine Sklareski 1.2 34
35
36
37
38 )))
39
40
41
42 (% class="col-xs-12 col-sm-4" %)
43 (((
44 {{box title="**Contents**"}}
45 {{toc/}}
46 {{/box}}
47 )))
48 )))
49
50 ----
51
52 (% class="row" %)
53 (((
54 (% class="col-xs-12 col-sm-8" %)
55 (((
56 = Place Calls =
57
58 To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
59
60 == Multiple ways to Initiate a call: ==
61
62 1. Pick up the handset
63 1. Press the Speaker button on the phone
Christine Sklareski 6.24 64 1. Press a name in the Speed dial.
Christine Sklareski 1.2 65 1. Find a name in Contacts
66
67 == Place Calls ==
68
69 * **Place a ringing call to an internal extension:**
70 ** Initiate a call
71 ** Use the keypad to enter the extension
Christine Sklareski 6.21 72 ** Press the **Dial** softkey or wait for the call to connect automatically.
Christine Sklareski 6.19 73
Christine Sklareski 1.2 74 * **To place a call to an outside phone number**:
75 ** Initiate a call
Christine Sklareski 6.20 76 ** Dial **9** (to access the outside line)
Christine Sklareski 1.2 77 ** Dial the external phone number
Christine Sklareski 6.21 78 ** Press the **Dial** softkey or wait for the call to connect automatically.
Christine Sklareski 1.2 79
80 == Place Emergency Calls ==
81
82 * **To place an emergency 911 call:**
83 ** Initiate a call.
84 ** Dial 911 or 9911.
Christine Sklareski 6.22 85 ** Press the **Dial** softkey or wait for the call to connect automatically.
Christine Sklareski 6.23 86 **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 1.2 87 ** Initiate a call.
88 ** Dial your building's internal emergency extension.
Christine Sklareski 6.22 89 ** Press the **Dial** softkey or wait for the call to connect automatically.
Christine Sklareski 1.2 90
91 (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
92
93 )))
Christine Sklareski 1.5 94
95 (% class="col-xs-12 col-sm-4" %)
96 (((
97 [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
Christine Sklareski 1.2 98 )))
Christine Sklareski 1.5 99 )))
Christine Sklareski 1.3 100
101
Christine Sklareski 1.5 102
Christine Sklareski 1.3 103 ----
104
105 (% class="row" %)
106 (((
107 (% class="col-xs-12 col-sm-8" %)
108 (((
Christine Sklareski 3.1 109 = Answer Calls =
Christine Sklareski 1.3 110
111 (((
Christine Sklareski 4.2 112
Christine Sklareski 1.3 113
Christine Sklareski 4.2 114 Caller ID will show who is calling.
Christine Sklareski 1.3 115
Christine Sklareski 4.2 116 * **To answer a single incoming call**:
Christine Sklareski 6.28 117 ** Pick up the handset or press the "Answer" softkey to answer the call via speaker.
Christine Sklareski 6.26 118
Christine Sklareski 4.2 119 * **To answer an incoming call during an active call:**
Christine Sklareski 6.28 120 ** When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold. 
Christine Sklareski 6.29 121
Christine Sklareski 4.2 122 * **To pick up a call ringing at another phone in your group**
123 **
124 * **To send a ringing call to voicemail instead of answering**
Christine Sklareski 6.29 125 ** Press **Reject** softkey to transfer the call to voicemail.
Christine Sklareski 1.3 126 )))
Christine Sklareski 1.5 127 )))
Christine Sklareski 1.3 128
Christine Sklareski 1.5 129
130 (% class="col-xs-12 col-sm-4" %)
131 (((
Christine Sklareski 6.27 132 [[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
Christine Sklareski 1.3 133 )))
134 )))
Christine Sklareski 1.5 135
136
137 ----
138
139 (% class="row" %)
140 (((
141 (% class="col-xs-12 col-sm-8" %)
142 (((
Christine Sklareski 4.12 143 = Directory and Contact List =
Christine Sklareski 1.5 144
Christine Sklareski 4.12 145 * **Finding EASD extensions in the directory**:
146 ** Tap the **User** icon on the right side of the home screen
147 ** In the left menu, tap **LDAP**
148 ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
149 ** Tap the **green** **phone** icon to place a call.
150 * **Frequently called contact list**:
151 ** Tap the **User** icon on the right side of the home screen
152 ** In the left menu, tap **LDAP**
153 ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
154 ** Tap the **Download** button to save the extension to the contact list.
155 ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
Christine Sklareski 1.3 156 )))
Christine Sklareski 1.5 157
Christine Sklareski 4.12 158
159
Christine Sklareski 1.5 160 (% class="col-xs-12 col-sm-4" %)
161 (((
162 [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
163 )))
164 )))
165
166 ----
167
168 (% class="row" %)
169 (((
170 (% class="col-xs-12 col-sm-8" %)
171 (((
Christine Sklareski 4.4 172 = Call History =
Christine Sklareski 1.5 173
Christine Sklareski 6.30 174 * Press the** History** softkey to view call history.
175 * Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
Christine Sklareski 6.31 176 * Press the **Home** button to return to the Home screen.
Christine Sklareski 4.4 177
178 == ==
179
180 == ==
181
182 == ==
183
184 == Missed Calls ==
185
186 * When there is a missed call, the display will show a missed call dialog on the idle screen.
187 * Tap the green phone icon to return the call.
188 * Tap anywhere on the display except the missed call prompt to return to the home screen.
Christine Sklareski 1.5 189 )))
190
191
192
193 (% class="col-xs-12 col-sm-4" %)
194 (((
Christine Sklareski 6.30 195 [[Figure . Grandstream teacher phone call history screen.>>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
Christine Sklareski 1.5 196 )))
197 )))
Christine Sklareski 4.5 198
199 ----
200
201 (% class="row" %)
202 (((
203 (% class="col-xs-12 col-sm-8" %)
204 (((
Christine Sklareski 4.15 205 = Availability State: Do Not Disturb =
Christine Sklareski 4.14 206
207 * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
208 ** To initiate do not disturb, press the mute button on the phone.
209 ** Tap the DND button to turn it on and off.
210 ** Calls can still be made out when the phone is in DND.
211
212 * **Pressing the mute button on the right side of phone pad:**
213 ** During a call: will mute the microphone.
214 ** Off a call: will engage do not disturb for the phone.
215 )))
216
217
218
219 (% class="col-xs-12 col-sm-4" %)
220 (((
221 [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
222 )))
223 )))
224
225 ----
226
227 (% class="row" %)
228 (((
229 (% class="col-xs-12 col-sm-8" %)
230 (((
Christine Sklareski 4.13 231 = Voicemail and Auto Attendant =
232
233
234 (((
235 * (((
236 No voicemails will be stored locally on the phones.
237 )))
238 * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
239 * The .wav files will need to be downloaded to the computer and played in Apple Music.
240 * Voicemails can also be accessed through the Wave phone app, if using.
241 )))
242 )))
243
244 (% class="col-xs-12 col-sm-4" %)
245 (((
246 [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
247 )))
248 )))
249
250
251
252
253 ----
254
255 (% class="row" %)
256 (((
257 (% class="col-xs-12 col-sm-8" %)
258 (((
Christine Sklareski 4.16 259 = Phone Settings =
Christine Sklareski 4.5 260
261 * **Adjust sounds and set ring tones:**
262 ** On the home screen, swipe to the second page and tap **Settings**.
263 ** Swipe up and tap on **Sound.**
264 ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
265 ** Disable touch sounds and tones in **Other Settings.**
266 * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
267 ** Tap the Home button
268 ** Swipe left to the second page and tap **Settings**
269 ** Swipe up and tap on **Sound**
270 ** Tap **Other Sounds**
271 ** Disable Touch sounds and Touch tone
272 * **Adjust the Display:**
273 ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
274 )))
275
276
277
278 (% class="col-xs-12 col-sm-4" %)
279 (((
280 [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
281 )))
282 )))