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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 6.32
edited by Christine Sklareski
on 2025/05/29 15:54
Change comment: There is no comment for this version
To version 4.1
edited by Christine Sklareski
on 2025/05/28 16:14
Change comment: There is no comment for this version

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1 +dfgser
2 2  
3 3  (% class="row" %)
4 4  (((
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 -**Home screen of the phone's digital display:**
26 26  
27 -* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
28 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
29 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
30 30  
31 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
32 32  
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
33 33  
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
34 34  
35 +
35 35  
36 36  )))
37 37  
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59 59  
60 60  1. Pick up the handset
61 61  1. Press the Speaker button on the phone
62 -1. Press a name in the Speed dial.
63 +1. Press a name in the Speed dial menu on the touchscreen or the button box
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
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67 67  * **Place a ringing call to an internal extension:**
68 68  ** Initiate a call
69 69  ** Use the keypad to enter the extension
70 -** Press the **Dial** softkey or wait for the call to connect automatically.
71 -
71 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 +
73 +(% style="display:none" %)
74 +
72 72  * **To place a call to an outside phone number**:
73 73  ** Initiate a call
74 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
75 75  ** Dial the external phone number
76 -** Press the **Dial** softkey or wait for the call to connect automatically.
79 +** Press Audio call.
77 77  
78 78  == Place Emergency Calls ==
79 79  
... ... @@ -80,11 +80,12 @@
80 80  * **To place an emergency 911 call:**
81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 -** Press the **Dial** softkey or wait for the call to connect automatically.
84 -**To place an internal emergency call to alert the office of an issue:**
86 +** Press Audio call.
87 +
88 +* **To place an internal emergency call to alert the office of an issue:**
85 85  ** Initiate a call.
86 86  ** Dial your building's internal emergency extension.
87 -** Press the **Dial** softkey or wait for the call to connect automatically.
91 +** Press Audio call.
88 88  
89 89  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
90 90  
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106 106  (((
107 107  = Answer Calls =
108 108  
113 +
109 109  (((
110 -
115 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 +** Enter the first extension number then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
111 111  
112 -Caller ID will show who is calling.
120 +* **To initiate a conference call while on a phone call:**
121 +** When the phone is on the call screen, tap on the "Conference" button
122 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 +** After the call is established, the conference screen is brought up.
124 +** Tap the "Invite" button to add more members to the conference.
113 113  
114 -* **To answer a single incoming call**:
115 -** Pick up the handset or press the "Answer" softkey to answer the call via speaker.
116 -
117 -* **To answer an incoming call during an active call:**
118 -** When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold. 
119 -
120 -* **To pick up a call ringing at another phone in your group**
121 -**
122 -* **To send a ringing call to voicemail instead of answering**
123 -** Press **Reject** softkey to transfer the call to voicemail.
124 -)))
125 -)))
126 +* **To initiate a conference call from the conference soft key:**
127 +** Bring up the dial screen.
128 +** Enter the first extension number then press on it on the left panel of the screen.
129 +** The extension will be added to the dialing field.
130 +** Enter other extensions until all are entered.
131 +** Press "Audio Call" or "Video Call" to begin the conference call.
126 126  
133 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 +**Conference Call Management:**
127 127  
128 -(% class="col-xs-12 col-sm-4" %)
129 -(((
130 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
136 +* (((
137 +**Attendee management**:
138 +
139 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
140 +* **Mute**: Tap the extension and then click the Mute button.
141 +* **Video on**: Tap the extension and tap the Video on button.
131 131  )))
132 -)))
133 133  
134 -
135 -----
136 -
137 -(% class="row" %)
138 -(((
139 -(% class="col-xs-12 col-sm-8" %)
140 -(((
141 -= Directory and Contact List =
142 -
143 -* **Finding EASD extensions in the directory**:
144 -** Tap the **User** icon on the right side of the home screen
145 -** In the left menu, tap **LDAP**
146 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
147 -** Tap the **green** **phone** icon to place a call.
148 -* **Frequently called contact list**:
149 -** Tap the **User** icon on the right side of the home screen
150 -** In the left menu, tap **LDAP**
151 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
152 -** Tap the **Download** button to save the extension to the contact list.
153 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
144 +* **End a conference call:**
145 +** Tap the red handset button to end the call for everyone.
146 +** Individuals who disconnect from the call will exit but all other parties will remain.
154 154  )))
148 +)))
155 155  
156 156  
157 -
158 158  (% class="col-xs-12 col-sm-4" %)
159 159  (((
160 160  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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161 161  )))
162 162  )))
163 163  
157 +
158 +
159 +
164 164  ----
165 165  
166 166  (% class="row" %)
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167 167  (((
168 168  (% class="col-xs-12 col-sm-8" %)
169 169  (((
170 -= Call History =
166 += Voicemail and Auto Attendant =
171 171  
172 -* Press the** History** softkey to view call history.
173 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
174 -* Press the **Home** button to return to the Home screen.
175 175  
176 -== ==
169 +(((
170 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
171 +** Enter the first extension number then press on it on the left panel of the screen
172 +** The extension will be added to the dialing field and users can dial another number
173 +** When all extensions have been entered, press "Audio Call" or "Video Call"
177 177  
178 -== ==
175 +* **To initiate a conference call while on a phone call:**
176 +** When the phone is on the call screen, tap on the "Conference" button
177 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
178 +** After the call is established, the conference screen is brought up.
179 +** Tap the "Invite" button to add more members to the conference.
179 179  
180 -== ==
181 +* **To initiate a conference call from the conference soft key:**
182 +** Bring up the dial screen.
183 +** Enter the first extension number then press on it on the left panel of the screen.
184 +** The extension will be added to the dialing field.
185 +** Enter other extensions until all are entered.
186 +** Press "Audio Call" or "Video Call" to begin the conference call.
181 181  
182 -== Missed Calls ==
188 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
189 +**Conference Call Management:**
183 183  
184 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
185 -* Tap the green phone icon to return the call.
186 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
191 +* (((
192 +**Attendee management**:
193 +
194 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
195 +* **Mute**: Tap the extension and then click the Mute button.
196 +* **Video on**: Tap the extension and tap the Video on button.
187 187  )))
188 188  
189 -
190 -
191 -(% class="col-xs-12 col-sm-4" %)
192 -(((
193 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
194 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
199 +* **End a conference call:**
200 +** Tap the red handset button to end the call for everyone.
201 +** Individuals who disconnect from the call will exit but all other parties will remain.
195 195  )))
196 196  )))
197 197  
198 -----
199 -
200 -(% class="row" %)
201 -(((
202 -(% class="col-xs-12 col-sm-8" %)
203 -(((
204 -= Availability State: Do Not Disturb =
205 -
206 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
207 -** To initiate do not disturb, press the mute button on the phone.
208 -** Tap the DND button to turn it on and off.
209 -** Calls can still be made out when the phone is in DND.
210 -
211 -* **Pressing the mute button on the right side of phone pad:**
212 -** During a call: will mute the microphone.
213 -** Off a call: will engage do not disturb for the phone.
214 -)))
215 -
216 -
217 -
218 218  (% class="col-xs-12 col-sm-4" %)
219 219  (((
220 220  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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221 221  )))
222 222  )))
223 223  
211 +
212 +
224 224  ----
225 225  
226 226  (% class="row" %)
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227 227  (((
228 228  (% class="col-xs-12 col-sm-8" %)
229 229  (((
230 -= Voicemail and Auto Attendant =
219 += Directory =
231 231  
232 -
233 -(((
234 -* (((
235 -No voicemails will be stored locally on the phones.
221 +* E:
222 +* E
236 236  )))
237 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
238 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
239 -* Voicemails can also be accessed through the Wave phone app, if using.
240 -)))
241 -)))
242 242  
225 +
226 +
243 243  (% class="col-xs-12 col-sm-4" %)
244 244  (((
245 245  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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246 246  )))
247 247  )))
248 248  
249 -
250 -
251 -
252 252  ----
253 253  
254 254  (% class="row" %)
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255 255  (((
256 256  (% class="col-xs-12 col-sm-8" %)
257 257  (((
258 -= Phone Settings =
239 += Extra =
259 259  
260 -* **Adjust sounds and set ring tones:**
261 -** On the home screen, swipe to the second page and tap **Settings**.
262 -** Swipe up and tap on **Sound.**
263 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
264 -** Disable touch sounds and tones in **Other Settings.**
265 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
266 -** Tap the Home button
267 -** Swipe left to the second page and tap **Settings**
268 -** Swipe up and tap on **Sound**
269 -** Tap **Other Sounds**
270 -** Disable Touch sounds and Touch tone
271 -* **Adjust the Display:**
272 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
241 +* E:
242 +* E
273 273  )))
274 274  
275 275  
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