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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 6.3
edited by Christine Sklareski
on 2025/05/29 14:03
Change comment: There is no comment for this version
To version 3.3
edited by Christine Sklareski
on 2025/05/28 16:14
Change comment: There is no comment for this version

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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -Hardware: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
22 -
23 -* The Send button under the volume button dials the most recent call when pressed. If pressed inadvertently, press the Speaker phone button at the lower right corner to hang up the call.
24 -*
25 -
26 26  **Home screen of the touch display:**
27 27  
28 28  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
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113 113  (((
114 114  = Answer Calls =
115 115  
113 +
116 116  (((
117 -
115 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 +** Enter the first extension number then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
118 118  
119 -Caller ID will show who is calling.
120 +* **To initiate a conference call while on a phone call:**
121 +** When the phone is on the call screen, tap on the "Conference" button
122 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 +** After the call is established, the conference screen is brought up.
124 +** Tap the "Invite" button to add more members to the conference.
120 120  
121 -* **To answer a single incoming call**:
122 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
123 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
124 -
125 -* **To answer an incoming call during an active call:**
126 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
127 -**
128 -* **To pick up a call ringing at another phone in your group**
129 -**
130 -* **To send a ringing call to voicemail instead of answering**
131 -** Press **Reject** on the phone display to transfer the call to voicemail.
126 +* **To initiate a conference call from the conference soft key:**
127 +** Bring up the dial screen.
128 +** Enter the first extension number then press on it on the left panel of the screen.
129 +** The extension will be added to the dialing field.
130 +** Enter other extensions until all are entered.
131 +** Press "Audio Call" or "Video Call" to begin the conference call.
132 +
133 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 +**Conference Call Management:**
135 +
136 +* (((
137 +**Attendee management**:
138 +
139 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
140 +* **Mute**: Tap the extension and then click the Mute button.
141 +* **Video on**: Tap the extension and tap the Video on button.
132 132  )))
143 +
144 +* **End a conference call:**
145 +** Tap the red handset button to end the call for everyone.
146 +** Individuals who disconnect from the call will exit but all other parties will remain.
133 133  )))
148 +)))
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158 +
159 +
143 143  ----
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146 146  (((
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148 148  (((
149 -= Directory and Contact List =
166 += Voicemail and Auto Attendant =
150 150  
151 -* **Finding EASD extensions in the directory**:
152 -** Tap the **User** icon on the right side of the home screen
153 -** In the left menu, tap **LDAP**
154 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
155 -** Tap the **green** **phone** icon to place a call.
156 -* **Frequently called contact list**:
157 -** Tap the **User** icon on the right side of the home screen
158 -** In the left menu, tap **LDAP**
159 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
160 -** Tap the **Download** button to save the extension to the contact list.
161 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
162 -)))
163 163  
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167 167  (((
168 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
169 -)))
170 -)))
170 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
171 +** Enter the first extension number then press on it on the left panel of the screen
172 +** The extension will be added to the dialing field and users can dial another number
173 +** When all extensions have been entered, press "Audio Call" or "Video Call"
171 171  
172 -----
175 +* **To initiate a conference call while on a phone call:**
176 +** When the phone is on the call screen, tap on the "Conference" button
177 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
178 +** After the call is established, the conference screen is brought up.
179 +** Tap the "Invite" button to add more members to the conference.
173 173  
174 -(% class="row" %)
175 -(((
176 -(% class="col-xs-12 col-sm-8" %)
177 -(((
178 -= Call History =
181 +* **To initiate a conference call from the conference soft key:**
182 +** Bring up the dial screen.
183 +** Enter the first extension number then press on it on the left panel of the screen.
184 +** The extension will be added to the dialing field.
185 +** Enter other extensions until all are entered.
186 +** Press "Audio Call" or "Video Call" to begin the conference call.
179 179  
180 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
181 -* Initiate a call from the history by tapping the green call or video buttons.
188 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
189 +**Conference Call Management:**
182 182  
183 -== ==
191 +* (((
192 +**Attendee management**:
184 184  
185 -== ==
194 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
195 +* **Mute**: Tap the extension and then click the Mute button.
196 +* **Video on**: Tap the extension and tap the Video on button.
197 +)))
186 186  
187 -== ==
188 -
189 -== Missed Calls ==
190 -
191 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
192 -* Tap the green phone icon to return the call.
193 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
199 +* **End a conference call:**
200 +** Tap the red handset button to end the call for everyone.
201 +** Individuals who disconnect from the call will exit but all other parties will remain.
194 194  )))
203 +)))
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200 200  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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211 +
212 +
204 204  ----
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209 209  (((
210 -= Availability State: Do Not Disturb =
219 += Directory =
211 211  
212 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
213 -** To initiate do not disturb, press the mute button on the phone.
214 -** Tap the DND button to turn it on and off.
215 -** Calls can still be made out when the phone is in DND.
216 -
217 -* **Pressing the mute button on the right side of phone pad:**
218 -** During a call: will mute the microphone.
219 -** Off a call: will engage do not disturb for the phone.
221 +* E:
222 +* E
220 220  )))
221 221  
222 222  
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235 235  (((
236 -= Voicemail and Auto Attendant =
239 += Extra =
237 237  
238 -
239 -(((
240 -* (((
241 -No voicemails will be stored locally on the phones.
241 +* E:
242 +* E
242 242  )))
243 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
244 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
245 -* Voicemails can also be accessed through the Wave phone app, if using.
246 -)))
247 -)))
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250 -(((
251 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
252 -)))
253 -)))
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255 255  
256 -
257 -
258 -----
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263 -(((
264 -= Phone Settings =
265 -
266 -* **Adjust sounds and set ring tones:**
267 -** On the home screen, swipe to the second page and tap **Settings**.
268 -** Swipe up and tap on **Sound.**
269 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
270 -** Disable touch sounds and tones in **Other Settings.**
271 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
272 -** Tap the Home button
273 -** Swipe left to the second page and tap **Settings**
274 -** Swipe up and tap on **Sound**
275 -** Tap **Other Sounds**
276 -** Disable Touch sounds and Touch tone
277 -* **Adjust the Display:**
278 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
279 -)))
280 -
281 -
282 -
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284 284  (((
285 285  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
GS-2624-buttons.png
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