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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 6.25
edited by Christine Sklareski
on 2025/05/29 15:26
Change comment: There is no comment for this version
To version 4.5
edited by Christine Sklareski
on 2025/05/29 09:53
Change comment: There is no comment for this version

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1 +dfgser
2 2  
3 3  (% class="row" %)
4 4  (((
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
26 -**Home screen of the phone's digital display:**
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 -* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
29 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
30 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
31 31  
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
32 32  
33 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
34 34  
35 35  
36 -
37 37  
38 38  )))
39 39  
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61 61  
62 62  1. Pick up the handset
63 63  1. Press the Speaker button on the phone
64 -1. Press a name in the Speed dial.
63 +1. Press a name in the Speed dial menu on the touchscreen or the button box
65 65  1. Find a name in Contacts
66 66  
67 67  == Place Calls ==
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69 69  * **Place a ringing call to an internal extension:**
70 70  ** Initiate a call
71 71  ** Use the keypad to enter the extension
72 -** Press the **Dial** softkey or wait for the call to connect automatically.
73 -
71 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 +
73 +(% style="display:none" %)
74 +
74 74  * **To place a call to an outside phone number**:
75 75  ** Initiate a call
76 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
77 77  ** Dial the external phone number
78 -** Press the **Dial** softkey or wait for the call to connect automatically.
79 +** Press Audio call.
79 79  
80 80  == Place Emergency Calls ==
81 81  
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82 82  * **To place an emergency 911 call:**
83 83  ** Initiate a call.
84 84  ** Dial 911 or 9911.
85 -** Press the **Dial** softkey or wait for the call to connect automatically.
86 - **To place an internal emergency call to alert the office of an issue:**
86 +** Press Audio call.
87 +
88 +* **To place an internal emergency call to alert the office of an issue:**
87 87  ** Initiate a call.
88 88  ** Dial your building's internal emergency extension.
89 -** Press the **Dial** softkey or wait for the call to connect automatically.
91 +** Press Audio call.
90 90  
91 91  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
92 92  
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114 114  Caller ID will show who is calling.
115 115  
116 116  * **To answer a single incoming call**:
117 -** Tap the "Accept" softkey to answer the call via speaker or pick up the handset to answer the call.
118 -​​​​​​​
119 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
120 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
121 +
119 119  * **To answer an incoming call during an active call:**
120 120  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
121 121  **
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134 134  )))
135 135  
136 136  
140 +
141 +
137 137  ----
138 138  
139 139  (% class="row" %)
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140 140  (((
141 141  (% class="col-xs-12 col-sm-8" %)
142 142  (((
143 -= Directory and Contact List =
148 += Voicemail and Auto Attendant =
144 144  
150 +
151 +(((
152 +* (((
153 +No voicemails will be stored locally on the phones.
154 +)))
155 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
156 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
157 +* Voicemails can also be accessed through the Wave phone app, if using.
158 +)))
159 +)))
160 +
161 +(% class="col-xs-12 col-sm-4" %)
162 +(((
163 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
164 +)))
165 +)))
166 +
167 +
168 +
169 +----
170 +
171 +(% class="row" %)
172 +(((
173 +(% class="col-xs-12 col-sm-8" %)
174 +(((
175 += Directory =
176 +
145 145  * **Finding EASD extensions in the directory**:
146 146  ** Tap the **User** icon on the right side of the home screen
147 147  ** In the left menu, tap **LDAP**
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201 201  (((
202 202  (% class="col-xs-12 col-sm-8" %)
203 203  (((
204 -= Availability State: Do Not Disturb =
205 205  
206 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
207 -** To initiate do not disturb, press the mute button on the phone.
208 -** Tap the DND button to turn it on and off.
209 -** Calls can still be made out when the phone is in DND.
210 -
211 -* **Pressing the mute button on the right side of phone pad:**
212 -** During a call: will mute the microphone.
213 -** Off a call: will engage do not disturb for the phone.
237 +(% style="font-size:29px" %)Phone Settings
238 +
239 +* **Adjust sounds and set ring tones:**
240 +** On the home screen, swipe to the second page and tap **Settings**.
241 +** Swipe up and tap on **Sound.**
242 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
243 +** Disable touch sounds and tones in **Other Settings.**
244 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
245 +** Tap the Home button
246 +** Swipe left to the second page and tap **Settings**
247 +** Swipe up and tap on **Sound**
248 +** Tap **Other Sounds**
249 +** Disable Touch sounds and Touch tone
250 +* **Adjust the Display:**
251 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
214 214  )))
215 215  
216 216  
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227 227  (((
228 228  (% class="col-xs-12 col-sm-8" %)
229 229  (((
230 -= Voicemail and Auto Attendant =
268 += Call History =
231 231  
270 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
271 +* Initiate a call from the history by tapping the green call or video buttons.
232 232  
233 -(((
234 -* (((
235 -No voicemails will be stored locally on the phones.
236 -)))
237 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
238 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
239 -* Voicemails can also be accessed through the Wave phone app, if using.
240 -)))
241 -)))
273 +== ==
242 242  
243 -(% class="col-xs-12 col-sm-4" %)
244 -(((
245 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
246 -)))
247 -)))
275 +== ==
248 248  
277 +== ==
249 249  
279 +== Missed Calls ==
250 250  
251 -
252 -----
253 -
254 -(% class="row" %)
255 -(((
256 -(% class="col-xs-12 col-sm-8" %)
257 -(((
258 -= Phone Settings =
259 -
260 -* **Adjust sounds and set ring tones:**
261 -** On the home screen, swipe to the second page and tap **Settings**.
262 -** Swipe up and tap on **Sound.**
263 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
264 -** Disable touch sounds and tones in **Other Settings.**
265 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
266 -** Tap the Home button
267 -** Swipe left to the second page and tap **Settings**
268 -** Swipe up and tap on **Sound**
269 -** Tap **Other Sounds**
270 -** Disable Touch sounds and Touch tone
271 -* **Adjust the Display:**
272 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
281 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
282 +* Tap the green phone icon to return the call.
283 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
273 273  )))
274 274  
275 275  
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