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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 6.20
edited by Christine Sklareski
on 2025/05/29 15:23
Change comment: There is no comment for this version
To version 3.3
edited by Christine Sklareski
on 2025/05/28 16:14
Change comment: There is no comment for this version

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1 +dfgser
2 2  
3 3  (% class="row" %)
4 4  (((
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
26 -**Home screen of the phone's digital display:**
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 -* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
29 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
30 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
31 31  
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
32 32  
33 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
34 34  
35 35  
36 -
37 37  
38 38  )))
39 39  
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69 69  * **Place a ringing call to an internal extension:**
70 70  ** Initiate a call
71 71  ** Use the keypad to enter the extension
72 -** Press the **Dial** softkey.
73 -
71 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 +
73 +(% style="display:none" %)
74 +
74 74  * **To place a call to an outside phone number**:
75 75  ** Initiate a call
76 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
77 77  ** Dial the external phone number
78 -** Press the **Dial** softkey.
79 +** Press Audio call.
79 79  
80 80  == Place Emergency Calls ==
81 81  
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109 109  (((
110 110  = Answer Calls =
111 111  
113 +
112 112  (((
113 -
115 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 +** Enter the first extension number then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
114 114  
115 -Caller ID will show who is calling.
120 +* **To initiate a conference call while on a phone call:**
121 +** When the phone is on the call screen, tap on the "Conference" button
122 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 +** After the call is established, the conference screen is brought up.
124 +** Tap the "Invite" button to add more members to the conference.
116 116  
117 -* **To answer a single incoming call**:
118 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
119 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
120 -
121 -* **To answer an incoming call during an active call:**
122 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
123 -**
124 -* **To pick up a call ringing at another phone in your group**
125 -**
126 -* **To send a ringing call to voicemail instead of answering**
127 -** Press **Reject** on the phone display to transfer the call to voicemail.
126 +* **To initiate a conference call from the conference soft key:**
127 +** Bring up the dial screen.
128 +** Enter the first extension number then press on it on the left panel of the screen.
129 +** The extension will be added to the dialing field.
130 +** Enter other extensions until all are entered.
131 +** Press "Audio Call" or "Video Call" to begin the conference call.
132 +
133 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 +**Conference Call Management:**
135 +
136 +* (((
137 +**Attendee management**:
138 +
139 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
140 +* **Mute**: Tap the extension and then click the Mute button.
141 +* **Video on**: Tap the extension and tap the Video on button.
128 128  )))
143 +
144 +* **End a conference call:**
145 +** Tap the red handset button to end the call for everyone.
146 +** Individuals who disconnect from the call will exit but all other parties will remain.
129 129  )))
148 +)))
130 130  
131 131  
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136 136  )))
137 137  
138 138  
158 +
159 +
139 139  ----
140 140  
141 141  (% class="row" %)
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142 142  (((
143 143  (% class="col-xs-12 col-sm-8" %)
144 144  (((
145 -= Directory and Contact List =
166 += Voicemail and Auto Attendant =
146 146  
147 -* **Finding EASD extensions in the directory**:
148 -** Tap the **User** icon on the right side of the home screen
149 -** In the left menu, tap **LDAP**
150 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
151 -** Tap the **green** **phone** icon to place a call.
152 -* **Frequently called contact list**:
153 -** Tap the **User** icon on the right side of the home screen
154 -** In the left menu, tap **LDAP**
155 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
156 -** Tap the **Download** button to save the extension to the contact list.
157 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
158 -)))
159 159  
160 -
161 -
162 -(% class="col-xs-12 col-sm-4" %)
163 163  (((
164 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
165 -)))
166 -)))
170 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
171 +** Enter the first extension number then press on it on the left panel of the screen
172 +** The extension will be added to the dialing field and users can dial another number
173 +** When all extensions have been entered, press "Audio Call" or "Video Call"
167 167  
168 -----
175 +* **To initiate a conference call while on a phone call:**
176 +** When the phone is on the call screen, tap on the "Conference" button
177 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
178 +** After the call is established, the conference screen is brought up.
179 +** Tap the "Invite" button to add more members to the conference.
169 169  
170 -(% class="row" %)
171 -(((
172 -(% class="col-xs-12 col-sm-8" %)
173 -(((
174 -= Call History =
181 +* **To initiate a conference call from the conference soft key:**
182 +** Bring up the dial screen.
183 +** Enter the first extension number then press on it on the left panel of the screen.
184 +** The extension will be added to the dialing field.
185 +** Enter other extensions until all are entered.
186 +** Press "Audio Call" or "Video Call" to begin the conference call.
175 175  
176 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
177 -* Initiate a call from the history by tapping the green call or video buttons.
188 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
189 +**Conference Call Management:**
178 178  
179 -== ==
191 +* (((
192 +**Attendee management**:
180 180  
181 -== ==
194 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
195 +* **Mute**: Tap the extension and then click the Mute button.
196 +* **Video on**: Tap the extension and tap the Video on button.
197 +)))
182 182  
183 -== ==
184 -
185 -== Missed Calls ==
186 -
187 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
188 -* Tap the green phone icon to return the call.
189 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
199 +* **End a conference call:**
200 +** Tap the red handset button to end the call for everyone.
201 +** Individuals who disconnect from the call will exit but all other parties will remain.
190 190  )))
203 +)))
191 191  
192 -
193 -
194 194  (% class="col-xs-12 col-sm-4" %)
195 195  (((
196 196  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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197 197  )))
198 198  )))
199 199  
211 +
212 +
200 200  ----
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203 203  (((
204 204  (% class="col-xs-12 col-sm-8" %)
205 205  (((
206 -= Availability State: Do Not Disturb =
219 += Directory =
207 207  
208 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
209 -** To initiate do not disturb, press the mute button on the phone.
210 -** Tap the DND button to turn it on and off.
211 -** Calls can still be made out when the phone is in DND.
212 -
213 -* **Pressing the mute button on the right side of phone pad:**
214 -** During a call: will mute the microphone.
215 -** Off a call: will engage do not disturb for the phone.
221 +* E:
222 +* E
216 216  )))
217 217  
218 218  
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229 229  (((
230 230  (% class="col-xs-12 col-sm-8" %)
231 231  (((
232 -= Voicemail and Auto Attendant =
239 += Extra =
233 233  
234 -
235 -(((
236 -* (((
237 -No voicemails will be stored locally on the phones.
241 +* E:
242 +* E
238 238  )))
239 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
240 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
241 -* Voicemails can also be accessed through the Wave phone app, if using.
242 -)))
243 -)))
244 244  
245 -(% class="col-xs-12 col-sm-4" %)
246 -(((
247 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
248 -)))
249 -)))
250 250  
251 251  
252 -
253 -
254 -----
255 -
256 -(% class="row" %)
257 -(((
258 -(% class="col-xs-12 col-sm-8" %)
259 -(((
260 -= Phone Settings =
261 -
262 -* **Adjust sounds and set ring tones:**
263 -** On the home screen, swipe to the second page and tap **Settings**.
264 -** Swipe up and tap on **Sound.**
265 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
266 -** Disable touch sounds and tones in **Other Settings.**
267 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
268 -** Tap the Home button
269 -** Swipe left to the second page and tap **Settings**
270 -** Swipe up and tap on **Sound**
271 -** Tap **Other Sounds**
272 -** Disable Touch sounds and Touch tone
273 -* **Adjust the Display:**
274 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
275 -)))
276 -
277 -
278 -
279 279  (% class="col-xs-12 col-sm-4" %)
280 280  (((
281 281  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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