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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 6.13
edited by Christine Sklareski
on 2025/05/29 15:14
Change comment: There is no comment for this version
To version 4.4
edited by Christine Sklareski
on 2025/05/29 09:50
Change comment: There is no comment for this version

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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The Send button under the volume button dials the most recent call when pressed. If pressed inadvertently, press the Speaker phone button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
26 -**Home screen of the phone's digital display:**
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 -* **Right**: The home screen displays **Tech-configured speed dials** for each building's INTERNAL 911 extension, each school's health room and a shortcut to access the **Contacts / Directory**.
29 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone**.
30 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach Tech Services in a **Teaching Emergency**.
31 31  
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
32 32  
33 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
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141 +
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146 146  (((
147 -= Directory and Contact List =
148 += Voicemail and Auto Attendant =
148 148  
149 -* **Finding EASD extensions in the directory**:
150 -** Tap the **User** icon on the right side of the home screen
151 -** In the left menu, tap **LDAP**
152 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
153 -** Tap the **green** **phone** icon to place a call.
154 -* **Frequently called contact list**:
155 -** Tap the **User** icon on the right side of the home screen
156 -** In the left menu, tap **LDAP**
157 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
158 -** Tap the **Download** button to save the extension to the contact list.
159 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
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166 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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152 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
153 +** Enter the first extension number then press on it on the left panel of the screen
154 +** The extension will be added to the dialing field and users can dial another number
155 +** When all extensions have been entered, press "Audio Call" or "Video Call"
169 169  
170 -----
157 +* **To initiate a conference call while on a phone call:**
158 +** When the phone is on the call screen, tap on the "Conference" button
159 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
160 +** After the call is established, the conference screen is brought up.
161 +** Tap the "Invite" button to add more members to the conference.
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175 -(((
176 -= Call History =
163 +* **To initiate a conference call from the conference soft key:**
164 +** Bring up the dial screen.
165 +** Enter the first extension number then press on it on the left panel of the screen.
166 +** The extension will be added to the dialing field.
167 +** Enter other extensions until all are entered.
168 +** Press "Audio Call" or "Video Call" to begin the conference call.
177 177  
178 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
179 -* Initiate a call from the history by tapping the green call or video buttons.
170 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
171 +**Conference Call Management:**
180 180  
181 -== ==
173 +* (((
174 +**Attendee management**:
182 182  
183 -== ==
176 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
177 +* **Mute**: Tap the extension and then click the Mute button.
178 +* **Video on**: Tap the extension and tap the Video on button.
179 +)))
184 184  
185 -== ==
186 -
187 -== Missed Calls ==
188 -
189 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
190 -* Tap the green phone icon to return the call.
191 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
181 +* **End a conference call:**
182 +** Tap the red handset button to end the call for everyone.
183 +** Individuals who disconnect from the call will exit but all other parties will remain.
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185 +)))
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198 198  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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193 +
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207 207  (((
208 -= Availability State: Do Not Disturb =
201 += Directory =
209 209  
210 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
211 -** To initiate do not disturb, press the mute button on the phone.
212 -** Tap the DND button to turn it on and off.
213 -** Calls can still be made out when the phone is in DND.
214 -
215 -* **Pressing the mute button on the right side of phone pad:**
216 -** During a call: will mute the microphone.
217 -** Off a call: will engage do not disturb for the phone.
203 +* **Finding EASD extensions in the directory**:
204 +** Tap the **User** icon on the right side of the home screen
205 +** In the left menu, tap **LDAP**
206 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
207 +** Tap the **green** **phone** icon to place a call.
208 +* **Frequently called contact list**:
209 +** Tap the **User** icon on the right side of the home screen
210 +** In the left menu, tap **LDAP**
211 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
212 +** Tap the **Download** button to save the extension to the contact list.
213 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
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233 233  (((
234 -= Voicemail and Auto Attendant =
230 += Call History =
235 235  
232 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
233 +* Initiate a call from the history by tapping the green call or video buttons.
236 236  
237 -(((
238 -* (((
239 -No voicemails will be stored locally on the phones.
240 -)))
241 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
242 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
243 -* Voicemails can also be accessed through the Wave phone app, if using.
244 -)))
245 -)))
235 +== ==
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249 -[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
250 -)))
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237 +== ==
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239 +== ==
253 253  
241 +== Missed Calls ==
254 254  
255 -
256 -----
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261 -(((
262 -= Phone Settings =
263 -
264 -* **Adjust sounds and set ring tones:**
265 -** On the home screen, swipe to the second page and tap **Settings**.
266 -** Swipe up and tap on **Sound.**
267 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
268 -** Disable touch sounds and tones in **Other Settings.**
269 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
270 -** Tap the Home button
271 -** Swipe left to the second page and tap **Settings**
272 -** Swipe up and tap on **Sound**
273 -** Tap **Other Sounds**
274 -** Disable Touch sounds and Touch tone
275 -* **Adjust the Display:**
276 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
243 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
244 +* Tap the green phone icon to return the call.
245 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
277 277  )))
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