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Last modified by Christine Sklareski on 2025/10/10 13:49
From version 57.2
edited by Christine Sklareski
on 2025/10/10 13:48
Change comment: There is no comment for this version
To version 52.1
edited by Christine Sklareski
on 2025/08/15 14:10
Change comment: There is no comment for this version

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218 218  * Tap the **CallReturn** softkey to return the call.
219 219  * Tap the **Dismiss** softkey to return to the home screen.
220 220  * Tap the **History** softkey to open call history.
221 -
222 -== Return External Calls ==
223 -
224 -* Access your call history and use the arrow keys to highlight the number that you want to call back.
225 -* Press the **Select** button (round button inside the arrow keys).
226 -
227 -[[image:Select-key.jpg||alt="Select button round center button." data-xwiki-image-style-border="true" height="201" width="201"]]
228 -
229 -* (((
230 -Press the **Edit/Dial** softkey just under the display.
231 -
232 -[[image:Classroom-Edit_Dial2.jpg||alt="Edit/Dial button" data-xwiki-image-style-border="true" height="314" width="314"]]
233 233  )))
234 -* Use the left arrow key to move the cursor in front of the number and press the **9** key to add in front of the phone number.
235 -* Press the **Dial** softkey to initiate the call.
236 -)))
237 237  
238 238  
239 239  
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288 288  
289 289  (((
290 290  * **How to access voicemails**:
291 -** **Desk phone:** Press the Voicemail button on the phone to listen to and manage voicemails.
276 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
277 +*** Press the **OK** button in the center of the arrow keys.
278 +*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
292 292  *** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
293 293  ** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
294 294  ** **District email**: 
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295 295  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
296 296  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.
297 297  **** **Safari**: Voicemail .wav files play within the browser.
298 -**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
299 -
300 -* **Set up your voicemail greeting:**
301 -** Sign in to your voicemail box using your passcode (if you don't know your passcode, reach out to tech support)
302 -** Press **0 for mailbox options**.
303 -** Press **1 to record unavailable message**. Press # after recording.
304 -*** 1 to accept recording
305 -*** 2 to listen to your recording
306 -*** 3 to rerecord the recording
307 -** Press **3 to record your name**. Press # after recording.
308 -*** 1 to accept recording
309 -*** 2 to listen to your recording
310 -*** 3 to rerecord the recording
311 -** Press **5 to change your password**. Press # after changing the password.
312 -*** Reenter the new password followed by the # key.
285 +**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system. 
313 313  
314 314  * **To check your voicemail from another phone in the district:**
315 315  ** Call *98
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