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Last modified by Christine Sklareski on 2025/10/10 13:49
From version 56.2
edited by Christine Sklareski
on 2025/10/10 13:30
Change comment: There is no comment for this version
To version 52.2
edited by Christine Sklareski
on 2025/09/10 13:03
Change comment: There is no comment for this version

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... ... @@ -218,23 +218,7 @@
218 218  * Tap the **CallReturn** softkey to return the call.
219 219  * Tap the **Dismiss** softkey to return to the home screen.
220 220  * Tap the **History** softkey to open call history.
221 -
222 -
223 -
224 -== Return External Calls ==
225 -
226 -* Access your call history and use the arrow keys to highlight the number that you want to call back.
227 -* Press the **Select** button (round button inside the arrow keys).
228 -* (((
229 -[[image:Select-key.jpg||alt="Select button" data-xwiki-image-style-border="true" height="158" width="158"]]
230 230  )))
231 -* Press the **Edit/Dial** softkey just under the display.
232 -* (((
233 -[[image:Classroom-Edit_Dial2.jpg||alt="Grandstream Call Details screen on classroom phones" data-xwiki-image-style-border="true" height="336" width="336"]]
234 -)))
235 -* Use the left arrow key to move the cursor in front of the number and press the **9 **key to add 9 in front of the phone number.
236 -* Press the **Dial** softkey to initiate the call.
237 -)))
238 238  
239 239  
240 240  
... ... @@ -289,7 +289,9 @@
289 289  
290 290  (((
291 291  * **How to access voicemails**:
292 -** **Desk phone:** Press the Voicemail button on the phone to listen to and manage voicemails.
276 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
277 +*** Press the **OK** button in the center of the arrow keys.
278 +*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
293 293  *** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
294 294  ** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
295 295  ** **District email**: 
... ... @@ -298,18 +298,19 @@
298 298  **** **Safari**: Voicemail .wav files play within the browser.
299 299  **** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
300 300  
287 +
301 301  * **Set up your voicemail greeting:**
302 -** Sign in to your voicemail box using your passcode (if you don't know your passcode, reach out to tech support)
303 -** Press **0 for mailbox options**.
304 -** Press **1 to record unavailable message**. Press # after recording.
289 +** Sign in to your voicemail box using your passcode.
290 +** Press 0 for mailbox options.
291 +** Press 1 to record unavailable message. Press # after recording.
305 305  *** 1 to accept recording
306 306  *** 2 to listen to your recording
307 307  *** 3 to rerecord the recording
308 -** Press **3 to record your name**. Press # after recording.
295 +** Press 3 to record your name. Press # after recording.
309 309  *** 1 to accept recording
310 310  *** 2 to listen to your recording
311 311  *** 3 to rerecord the recording
312 -** Press **5 to change your password**. Press # after changing the password.
299 +** Press 5 to change your password. Press # after changing the password.
313 313  *** Reenter the new password followed by the # key.
314 314  
315 315  * **To check your voicemail from another phone in the district:**
... ... @@ -316,6 +316,10 @@
316 316  ** Call *98
317 317  ** Enter your extension number when prompted
318 318  ** Enter your voicemail password when prompted
306 +* **To check your voicemail from another phone in the district:**
307 +** Call *98
308 +** Enter your extension number when prompted
309 +** Enter your voicemail password when prompted
319 319  )))
320 320  )))
321 321