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Last modified by Christine Sklareski on 2025/10/10 13:49
From version 56.2
edited by Christine Sklareski
on 2025/10/10 13:30
Change comment: There is no comment for this version
To version 50.2
edited by Christine Sklareski
on 2025/08/15 10:55
Change comment: There is no comment for this version

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25 25  **Home screen of the phone's digital display:**
26 26  
27 27  * **Right**: The lower right button is a shortcut to access district **Contacts / Directory**.
28 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and pressing the button at the top left initiates a call while also displaying saved contacts.
28 +* **Left**: The top left corner shows the** name of the user who is assigned to the phone**.
29 29  * **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
30 30  
31 31  [[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
... ... @@ -218,23 +218,7 @@
218 218  * Tap the **CallReturn** softkey to return the call.
219 219  * Tap the **Dismiss** softkey to return to the home screen.
220 220  * Tap the **History** softkey to open call history.
221 -
222 -
223 -
224 -== Return External Calls ==
225 -
226 -* Access your call history and use the arrow keys to highlight the number that you want to call back.
227 -* Press the **Select** button (round button inside the arrow keys).
228 -* (((
229 -[[image:Select-key.jpg||alt="Select button" data-xwiki-image-style-border="true" height="158" width="158"]]
230 230  )))
231 -* Press the **Edit/Dial** softkey just under the display.
232 -* (((
233 -[[image:Classroom-Edit_Dial2.jpg||alt="Grandstream Call Details screen on classroom phones" data-xwiki-image-style-border="true" height="336" width="336"]]
234 -)))
235 -* Use the left arrow key to move the cursor in front of the number and press the **9 **key to add 9 in front of the phone number.
236 -* Press the **Dial** softkey to initiate the call.
237 -)))
238 238  
239 239  
240 240  
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289 289  
290 290  (((
291 291  * **How to access voicemails**:
292 -** **Desk phone:** Press the Voicemail button on the phone to listen to and manage voicemails.
276 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
277 +*** Press the **OK** button in the center of the arrow keys.
278 +*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
293 293  *** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
294 294  ** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
295 295  ** **District email**: 
... ... @@ -296,21 +296,7 @@
296 296  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
297 297  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.
298 298  **** **Safari**: Voicemail .wav files play within the browser.
299 -**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
300 -
301 -* **Set up your voicemail greeting:**
302 -** Sign in to your voicemail box using your passcode (if you don't know your passcode, reach out to tech support)
303 -** Press **0 for mailbox options**.
304 -** Press **1 to record unavailable message**. Press # after recording.
305 -*** 1 to accept recording
306 -*** 2 to listen to your recording
307 -*** 3 to rerecord the recording
308 -** Press **3 to record your name**. Press # after recording.
309 -*** 1 to accept recording
310 -*** 2 to listen to your recording
311 -*** 3 to rerecord the recording
312 -** Press **5 to change your password**. Press # after changing the password.
313 -*** Reenter the new password followed by the # key.
285 +**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system. 
314 314  
315 315  * **To check your voicemail from another phone in the district:**
316 316  ** Call *98