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Last modified by Christine Sklareski on 2025/09/10 13:10
From version 55.2
edited by Christine Sklareski
on 2025/09/10 13:10
Change comment: There is no comment for this version
To version 44.3
edited by Christine Sklareski
on 2025/07/16 13:03
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -24,8 +24,8 @@
24 24  
25 25  **Home screen of the phone's digital display:**
26 26  
27 -* **Right**: The lower right button is a shortcut to access district **Contacts / Directory**.
28 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and pressing the button at the top left initiates a call while also displaying saved contacts.
27 +* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
28 +* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
29 29  * **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
30 30  
31 31  [[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
... ... @@ -176,16 +176,17 @@
176 176  ** Press the **Save **softkey.
177 177  
178 178  * **To call saved contacts:**
179 -** Press a programmed call line (top button to the left of the display) and arrow down to the contact. Press **OK** to dial.
179 +** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
180 180  ** Or go to the **local phonebook** in the **Contacts** app.
181 181  
182 182  * **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
183 183  
184 +
184 184  {{warning}}
185 185  If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset.
186 186  {{/warning}}
187 187  
188 -**Considerations: If you find saving contacts on the desk phone cumbersome, you can use the Wave app to save "favorites". They will not transfer to the desk phone but you can initiate a call using stored favorites in the Wave app and then "switch" the call to your desk phone seamlessly. Instructions for switching calls between devices can be found in the Wave for Desktop instructions.**
189 +
189 189  )))
190 190  )))
191 191  
... ... @@ -273,7 +273,9 @@
273 273  
274 274  (((
275 275  * **How to access voicemails**:
276 -** **Desk phone:** Press the Voicemail button on the phone to listen to and manage voicemails.
277 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
278 +*** Press the **OK** button in the center of the arrow keys.
279 +*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
277 277  *** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
278 278  ** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
279 279  ** **District email**: 
... ... @@ -281,25 +281,6 @@
281 281  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.
282 282  **** **Safari**: Voicemail .wav files play within the browser.
283 283  **** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
284 -
285 -* **Set up your voicemail greeting:**
286 -** Sign in to your voicemail box using your passcode (if you don't know your passcode, reach out to tech support)
287 -** Press **0 for mailbox options**.
288 -** Press **1 to record unavailable message**. Press # after recording.
289 -*** 1 to accept recording
290 -*** 2 to listen to your recording
291 -*** 3 to rerecord the recording
292 -** Press **3 to record your name**. Press # after recording.
293 -*** 1 to accept recording
294 -*** 2 to listen to your recording
295 -*** 3 to rerecord the recording
296 -** Press **5 to change your password**. Press # after changing the password.
297 -*** Reenter the new password followed by the # key.
298 -
299 -* **To check your voicemail from another phone in the district:**
300 -** Call *98
301 -** Enter your extension number when prompted
302 -** Enter your voicemail password when prompted
303 303  )))
304 304  )))
305 305