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Last modified by Christine Sklareski on 2025/09/10 13:10
From version 52.1
edited by Christine Sklareski
on 2025/08/15 14:10
Change comment: There is no comment for this version
To version 55.1
edited by Christine Sklareski
on 2025/09/10 13:07
Change comment: There is no comment for this version

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273 273  
274 274  (((
275 275  * **How to access voicemails**:
276 -** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
277 -*** Press the **OK** button in the center of the arrow keys.
278 -*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
276 +** **Desk phone:** Press the Voicemail button on the phone to listen to and manage voicemails.
279 279  *** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
280 280  ** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
281 281  ** **District email**: 
... ... @@ -282,7 +282,21 @@
282 282  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
283 283  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.
284 284  **** **Safari**: Voicemail .wav files play within the browser.
285 -**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system. 
283 +**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
284 +
285 +* **Set up your voicemail greeting:**
286 +** Sign in to your voicemail box using your passcode (if you don't know your passcode, reach out to tech support)
287 +** Press 0 for mailbox options.
288 +** Press 1 to record unavailable message. Press # after recording.
289 +*** 1 to accept recording
290 +*** 2 to listen to your recording
291 +*** 3 to rerecord the recording
292 +** Press 3 to record your name. Press # after recording.
293 +*** 1 to accept recording
294 +*** 2 to listen to your recording
295 +*** 3 to rerecord the recording
296 +** Press 5 to change your password. Press # after changing the password.
297 +*** Reenter the new password followed by the # key.
286 286  
287 287  * **To check your voicemail from another phone in the district:**
288 288  ** Call *98