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Last modified by Christine Sklareski on 2025/07/16 13:05
From version 46.1
edited by Christine Sklareski
on 2025/07/16 13:05
Change comment: There is no comment for this version
To version 38.2
edited by Christine Sklareski
on 2025/07/10 13:42
Change comment: There is no comment for this version

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... ... @@ -126,7 +126,7 @@
126 126  == To send a ringing call directly to voicemail: ==
127 127  
128 128  * (((
129 -Press **Reject** softkey to transfer the call to your voicemail without answering.
129 +Press **Reject** softkey to transfer the call to voicemail without answering.
130 130  )))
131 131  )))
132 132  )))
... ... @@ -152,15 +152,11 @@
152 152  == Finding EASD extensions in the directory: ==
153 153  
154 154  * Press the **Contacts** button (lowest button on the right).
155 -* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings section below for steps.)
155 +* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
156 156  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
157 157  * When the correct name shows in the search results, highlight it using the arrow keys.
158 158  * Press **Dial.** 
159 159  
160 -
161 -{{warning}}
162 -If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
163 -{{/warning}}
164 164  )))
165 165  * (((
166 166  == Saving frequently called contacts to the local phonebook: ==
... ... @@ -171,7 +171,7 @@
171 171  ** Press** OK **on** Local Phonebook.**
172 172  ** Press the **New** softkey to create a new contact.
173 173  ** Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
174 -** Press the round enter button on the keypad to toggle on **Favorites.**
170 +** Toggle on **Favorites.**
175 175  ** Arrow down to **Work** and enter the extension number.
176 176  ** Press the **Save **softkey.
177 177  
... ... @@ -180,12 +180,6 @@
180 180  ** Or go to the **local phonebook** in the **Contacts** app.
181 181  
182 182  * **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
183 -
184 -{{warning}}
185 -If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset.
186 -{{/warning}}
187 -
188 -
189 189  )))
190 190  )))
191 191  
... ... @@ -208,8 +208,7 @@
208 208  = Call History =
209 209  
210 210  * Press the** History** softkey to view call history.
211 -* Use the arrow keys to scroll through the history.
212 -* Initiate a call from the history by tapping the green **Dial** button.
201 +* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
213 213  * Press the **Home** button to return to the Home screen.
214 214  
215 215  == Missed Calls ==
... ... @@ -273,11 +273,8 @@
273 273  
274 274  (((
275 275  * **How to access voicemails**:
276 -** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
277 -*** Press the **OK** button in the center of the arrow keys.
278 -*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
279 -*** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
280 -** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
265 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
266 +** **Grandstream Wave app**: Listen to and manage voicemails through Calls link in the app.
281 281  ** **District email**: 
282 282  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
283 283  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.