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Last modified by Christine Sklareski on 2025/07/16 13:05
From version 45.1
edited by Christine Sklareski
on 2025/07/16 13:03
Change comment: There is no comment for this version
To version 40.1
edited by Christine Sklareski
on 2025/07/10 13:46
Change comment: There is no comment for this version

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... ... @@ -152,15 +152,11 @@
152 152  == Finding EASD extensions in the directory: ==
153 153  
154 154  * Press the **Contacts** button (lowest button on the right).
155 -* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings section below for steps.)
155 +* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
156 156  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
157 157  * When the correct name shows in the search results, highlight it using the arrow keys.
158 158  * Press **Dial.** 
159 159  
160 -
161 -{{warning}}
162 -If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
163 -{{/warning}}
164 164  )))
165 165  * (((
166 166  == Saving frequently called contacts to the local phonebook: ==
... ... @@ -180,13 +180,6 @@
180 180  ** Or go to the **local phonebook** in the **Contacts** app.
181 181  
182 182  * **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
183 -
184 -
185 -{{warning}}
186 -If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset.
187 -{{/warning}}
188 -
189 -
190 190  )))
191 191  )))
192 192  
... ... @@ -209,8 +209,7 @@
209 209  = Call History =
210 210  
211 211  * Press the** History** softkey to view call history.
212 -* Use the arrow keys to scroll through the history.
213 -* Initiate a call from the history by tapping the green **Dial** button.
201 +* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
214 214  * Press the **Home** button to return to the Home screen.
215 215  
216 216  == Missed Calls ==
... ... @@ -274,11 +274,8 @@
274 274  
275 275  (((
276 276  * **How to access voicemails**:
277 -** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
278 -*** Press the **OK** button in the center of the arrow keys.
279 -*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
280 -*** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
281 -** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
265 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
266 +** **Grandstream Wave app**: Listen to and manage voicemails through Calls link in the app.
282 282  ** **District email**: 
283 283  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
284 284  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.