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Last modified by Christine Sklareski on 2025/07/16 13:05
From version 44.2
edited by Christine Sklareski
on 2025/07/16 13:00
Change comment: There is no comment for this version
To version 30.2
edited by Christine Sklareski
on 2025/06/05 11:32
Change comment: There is no comment for this version

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Title
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1 -Classroom Phone Directions - GS2624 Model
1 +Teacher_Directions-GS2624
Content
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons.
15 +**Hardware**: Front view of phone and explanation of buttons
16 16  
17 17  
18 18  [[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
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57 57  
58 58  == Multiple ways to Initiate a call: ==
59 59  
60 -1. Pick up the handset.
61 -1. Press the Speaker button on the phone.
62 -1. Press a name in the programmed keys.
63 -1. Find a name in Contacts.
60 +1. Pick up the handset
61 +1. Press the Speaker button on the phone
62 +1. Press a name in the Speed dial.
63 +1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call.
69 -** Use the keypad to enter the extension.
68 +** Initiate a call
69 +** Use the keypad to enter the extension
70 70  ** Press the **Dial** softkey or wait for the call to connect automatically.
71 71  
72 72  * **To place a call to an outside phone number**:
73 -** Initiate a call.
74 -** Dial **9** (to access the outside line).
75 -** Dial the external phone number.
73 +** Initiate a call
74 +** Dial **9** (to access the outside line)
75 +** Dial the external phone number
76 76  ** Press the **Dial** softkey or wait for the call to connect automatically.
77 77  
78 78  == Place Emergency Calls ==
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93 93  
94 94  (% class="col-xs-12 col-sm-4" %)
95 95  (((
96 -[[Classroom phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
96 +[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
97 97  )))
98 98  )))
99 99  
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126 126  == To send a ringing call directly to voicemail: ==
127 127  
128 128  * (((
129 -Press **Reject** softkey to transfer the call to your voicemail without answering.
129 +Press **Reject** softkey to transfer the call to voicemail without answering.
130 130  )))
131 131  )))
132 132  )))
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135 135  
136 136  (% class="col-xs-12 col-sm-4" %)
137 137  (((
138 -[[Classroom phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
138 +[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
139 139  )))
140 140  )))
141 141  
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151 151  * (((
152 152  == Finding EASD extensions in the directory: ==
153 153  
154 -* Press the **Contacts** button (lowest button on the right).
155 -* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings section below for steps.)
154 +* Press the **Contacts** button (lowest button on the right)
155 +* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
156 156  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
157 157  * When the correct name shows in the search results, highlight it using the arrow keys.
158 158  * Press **Dial.** 
159 159  
160 -
161 -{{warning}}
162 -If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
163 -{{/warning}}
164 164  )))
165 165  * (((
166 166  == Saving frequently called contacts to the local phonebook: ==
167 167  
168 -* **To save contacts to the local phonebook**:
169 -** Press the **OK** button in the center of the arrow keys.
170 -** Use the arrow keys to select the **Contacts **app.
171 -** Press** OK **on** Local Phonebook.**
172 -** Press the **New** softkey to create a new contact.
173 -** Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
174 -** Press the round enter button on the keypad to toggle on **Favorites.**
175 -** Arrow down to **Work** and enter the extension number.
176 -** Press the **Save **softkey.
177 -
164 +* Press the **OK** button in the center of the arrow keys.
165 +* Use the arrow keys to select the **Contacts **app.
166 +* Press** OK **on** Local Phonebook**
167 +* Press the **New** softkey to create a new contact.
168 +* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
169 +* Toggle on **Favorites.**
170 +* Arrow down to **Work** and enter the extension number.
171 +* Press the **Save **softkey.
178 178  * **To call saved contacts:**
179 179  ** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
180 180  ** Or go to the **local phonebook** in the **Contacts** app.
181 -
182 182  * **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
183 183  )))
184 184  )))
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187 187  
188 188  (% class="col-xs-12 col-sm-4" %)
189 189  (((
190 -[[Search the EASD Directory>>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
183 +[[Figure . >>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
191 191  
192 -[[Add contact to the local phonebook.>>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
185 +[[Figure . >>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
193 193  )))
194 194  )))
195 195  
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202 202  = Call History =
203 203  
204 204  * Press the** History** softkey to view call history.
205 -* Use the arrow keys to scroll through the history.
206 -* Initiate a call from the history by tapping the green **Dial** button.
198 +* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
207 207  * Press the **Home** button to return to the Home screen.
208 208  
209 209  == Missed Calls ==
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218 218  
219 219  (% class="col-xs-12 col-sm-4" %)
220 220  (((
221 -[[Call history.>>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
213 +[[Figure . >>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
222 222  
223 -[[Missed call notification.>>image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
215 +[[Figure . >>image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
224 224  )))
225 225  )))
226 226  
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250 250  
251 251  (% class="col-xs-12 col-sm-4" %)
252 252  (((
253 -[[Do not disturb setting.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
245 +[[Figure . >>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
254 254  
255 -[[Mute button to mute calls or engage Do not disturb.>>image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
247 +[[Figure . >>image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
256 256  )))
257 257  )))
258 258  
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266 266  
267 267  
268 268  (((
269 -* **How to access voicemails**:
270 -** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
271 -*** Press the **OK** button in the center of the arrow keys.
272 -*** Use the arrow keys to find the Messages app OR press *97 to directly dial the voicemail system.
273 -*** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
274 -** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]]
275 -** **District email**: 
276 -*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
277 -**** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.
278 -**** **Safari**: Voicemail .wav files play within the browser.
279 -**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
261 +* No voicemails will be stored locally on the phones.
262 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
263 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
264 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
280 280  )))
281 281  )))
282 282  
283 283  (% class="col-xs-12 col-sm-4" %)
284 284  (((
285 -[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
270 +[[Figure . Grandstream email with voicemail file screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
286 286  )))
287 287  )))
288 288  
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318 318  
319 319  (% class="col-xs-12 col-sm-4" %)
320 320  (((
321 -[[Grandstream phone Preferences app>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
306 +[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
322 322  )))
323 323  )))
324 324  
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339 339  
340 340  (% class="col-xs-12 col-sm-4" %)
341 341  (((
342 -[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
327 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
343 343  )))
344 344  )))