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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 4.1
edited by Christine Sklareski
on 2025/05/28 16:14
Change comment: There is no comment for this version
To version 6.31
edited by Christine Sklareski
on 2025/05/29 15:52
Change comment: There is no comment for this version

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1 -dfgser
1 +
2 2  
3 3  (% class="row" %)
4 4  (((
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
15 +**Hardware**: Front view of phone and explanation of buttons
16 16  
17 17  
18 -Things to note:
18 +[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
19 19  
20 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
22 22  
23 -**Home screen of the touch display:**
21 +**Things to note:**
24 24  
25 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
23 +* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
26 26  
27 27  
28 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
26 +**Home screen of the phone's digital display:**
29 29  
28 +* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
29 +* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
30 +* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
30 30  
31 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
32 32  
33 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
33 +[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
34 34  
35 35  
36 +
36 36  
37 37  )))
38 38  
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60 60  
61 61  1. Pick up the handset
62 62  1. Press the Speaker button on the phone
63 -1. Press a name in the Speed dial menu on the touchscreen or the button box
64 +1. Press a name in the Speed dial.
64 64  1. Find a name in Contacts
65 65  
66 66  == Place Calls ==
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68 68  * **Place a ringing call to an internal extension:**
69 69  ** Initiate a call
70 70  ** Use the keypad to enter the extension
71 -** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 -
73 -(% style="display:none" %)
74 -
72 +** Press the **Dial** softkey or wait for the call to connect automatically.
73 +
75 75  * **To place a call to an outside phone number**:
76 76  ** Initiate a call
77 -** Dial 9 (to access the outside line)
76 +** Dial **9** (to access the outside line)
78 78  ** Dial the external phone number
79 -** Press Audio call.
78 +** Press the **Dial** softkey or wait for the call to connect automatically.
80 80  
81 81  == Place Emergency Calls ==
82 82  
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83 83  * **To place an emergency 911 call:**
84 84  ** Initiate a call.
85 85  ** Dial 911 or 9911.
86 -** Press Audio call.
87 -
88 -* **To place an internal emergency call to alert the office of an issue:**
85 +** Press the **Dial** softkey or wait for the call to connect automatically.
86 + **To place an internal emergency call to alert the office of an issue:**
89 89  ** Initiate a call.
90 90  ** Dial your building's internal emergency extension.
91 -** Press Audio call.
89 +** Press the **Dial** softkey or wait for the call to connect automatically.
92 92  
93 93  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
94 94  
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110 110  (((
111 111  = Answer Calls =
112 112  
113 -
114 114  (((
115 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 -** Enter the first extension number then press on it on the left panel of the screen
117 -** The extension will be added to the dialing field and users can dial another number
118 -** When all extensions have been entered, press "Audio Call" or "Video Call"
112 +
119 119  
120 -* **To initiate a conference call while on a phone call:**
121 -** When the phone is on the call screen, tap on the "Conference" button
122 -** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 -** After the call is established, the conference screen is brought up.
124 -** Tap the "Invite" button to add more members to the conference.
114 +Caller ID will show who is calling.
125 125  
126 -* **To initiate a conference call from the conference soft key:**
127 -** Bring up the dial screen.
128 -** Enter the first extension number then press on it on the left panel of the screen.
129 -** The extension will be added to the dialing field.
130 -** Enter other extensions until all are entered.
131 -** Press "Audio Call" or "Video Call" to begin the conference call.
116 +* **To answer a single incoming call**:
117 +** Pick up the handset or press the "Answer" softkey to answer the call via speaker.
118 +
119 +* **To answer an incoming call during an active call:**
120 +** When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold. 
121 +
122 +* **To pick up a call ringing at another phone in your group**
123 +**
124 +* **To send a ringing call to voicemail instead of answering**
125 +** Press **Reject** softkey to transfer the call to voicemail.
126 +)))
127 +)))
132 132  
133 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 -**Conference Call Management:**
135 135  
136 -* (((
137 -**Attendee management**:
138 -
139 -* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
140 -* **Mute**: Tap the extension and then click the Mute button.
141 -* **Video on**: Tap the extension and tap the Video on button.
130 +(% class="col-xs-12 col-sm-4" %)
131 +(((
132 +[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
142 142  )))
134 +)))
143 143  
144 -* **End a conference call:**
145 -** Tap the red handset button to end the call for everyone.
146 -** Individuals who disconnect from the call will exit but all other parties will remain.
136 +
137 +----
138 +
139 +(% class="row" %)
140 +(((
141 +(% class="col-xs-12 col-sm-8" %)
142 +(((
143 += Directory and Contact List =
144 +
145 +* **Finding EASD extensions in the directory**:
146 +** Tap the **User** icon on the right side of the home screen
147 +** In the left menu, tap **LDAP**
148 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
149 +** Tap the **green** **phone** icon to place a call.
150 +* **Frequently called contact list**:
151 +** Tap the **User** icon on the right side of the home screen
152 +** In the left menu, tap **LDAP**
153 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
154 +** Tap the **Download** button to save the extension to the contact list.
155 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
147 147  )))
148 -)))
149 149  
150 150  
159 +
151 151  (% class="col-xs-12 col-sm-4" %)
152 152  (((
153 153  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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154 154  )))
155 155  )))
156 156  
157 -
158 -
159 -
160 160  ----
161 161  
162 162  (% class="row" %)
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163 163  (((
164 164  (% class="col-xs-12 col-sm-8" %)
165 165  (((
166 -= Voicemail and Auto Attendant =
172 += Call History =
167 167  
174 +* Press the** History** softkey to view call history.
175 +* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
176 +* Press the **Home** button to return to the Home screen.
168 168  
169 -(((
170 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
171 -** Enter the first extension number then press on it on the left panel of the screen
172 -** The extension will be added to the dialing field and users can dial another number
173 -** When all extensions have been entered, press "Audio Call" or "Video Call"
178 +== ==
174 174  
175 -* **To initiate a conference call while on a phone call:**
176 -** When the phone is on the call screen, tap on the "Conference" button
177 -** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
178 -** After the call is established, the conference screen is brought up.
179 -** Tap the "Invite" button to add more members to the conference.
180 +== ==
180 180  
181 -* **To initiate a conference call from the conference soft key:**
182 -** Bring up the dial screen.
183 -** Enter the first extension number then press on it on the left panel of the screen.
184 -** The extension will be added to the dialing field.
185 -** Enter other extensions until all are entered.
186 -** Press "Audio Call" or "Video Call" to begin the conference call.
182 +== ==
187 187  
188 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
189 -**Conference Call Management:**
184 +== Missed Calls ==
190 190  
191 -* (((
192 -**Attendee management**:
193 -
194 -* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
195 -* **Mute**: Tap the extension and then click the Mute button.
196 -* **Video on**: Tap the extension and tap the Video on button.
186 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
187 +* Tap the green phone icon to return the call.
188 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
197 197  )))
198 198  
199 -* **End a conference call:**
200 -** Tap the red handset button to end the call for everyone.
201 -** Individuals who disconnect from the call will exit but all other parties will remain.
191 +
192 +
193 +(% class="col-xs-12 col-sm-4" %)
194 +(((
195 +[[Figure . Grandstream teacher phone call history screen.>>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
202 202  )))
203 203  )))
204 204  
199 +----
200 +
201 +(% class="row" %)
202 +(((
203 +(% class="col-xs-12 col-sm-8" %)
204 +(((
205 += Availability State: Do Not Disturb =
206 +
207 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
208 +** To initiate do not disturb, press the mute button on the phone.
209 +** Tap the DND button to turn it on and off.
210 +** Calls can still be made out when the phone is in DND.
211 +
212 +* **Pressing the mute button on the right side of phone pad:**
213 +** During a call: will mute the microphone.
214 +** Off a call: will engage do not disturb for the phone.
215 +)))
216 +
217 +
218 +
205 205  (% class="col-xs-12 col-sm-4" %)
206 206  (((
207 207  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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208 208  )))
209 209  )))
210 210  
211 -
212 -
213 213  ----
214 214  
215 215  (% class="row" %)
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216 216  (((
217 217  (% class="col-xs-12 col-sm-8" %)
218 218  (((
219 -= Directory =
231 += Voicemail and Auto Attendant =
220 220  
221 -* E:
222 -* E
233 +
234 +(((
235 +* (((
236 +No voicemails will be stored locally on the phones.
223 223  )))
238 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
239 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
240 +* Voicemails can also be accessed through the Wave phone app, if using.
241 +)))
242 +)))
224 224  
225 -
226 -
227 227  (% class="col-xs-12 col-sm-4" %)
228 228  (((
229 229  [[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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230 230  )))
231 231  )))
232 232  
250 +
251 +
252 +
233 233  ----
234 234  
235 235  (% class="row" %)
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236 236  (((
237 237  (% class="col-xs-12 col-sm-8" %)
238 238  (((
239 -= Extra =
259 += Phone Settings =
240 240  
241 -* E:
242 -* E
261 +* **Adjust sounds and set ring tones:**
262 +** On the home screen, swipe to the second page and tap **Settings**.
263 +** Swipe up and tap on **Sound.**
264 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
265 +** Disable touch sounds and tones in **Other Settings.**
266 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
267 +** Tap the Home button
268 +** Swipe left to the second page and tap **Settings**
269 +** Swipe up and tap on **Sound**
270 +** Tap **Other Sounds**
271 +** Disable Touch sounds and Touch tone
272 +* **Adjust the Display:**
273 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
243 243  )))
244 244  
245 245  
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