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Last modified by Christine Sklareski on 2025/07/10 15:04
From version 38.1
edited by Christine Sklareski
on 2025/07/10 09:40
Change comment: There is no comment for this version
To version 40.4
edited by Christine Sklareski
on 2025/07/10 13:51
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -59,7 +59,7 @@
59 59  
60 60  1. Pick up the handset.
61 61  1. Press the Speaker button on the phone.
62 -1. Press a name in the Speed dial.
62 +1. Press a name in the programmed keys.
63 63  1. Find a name in Contacts.
64 64  
65 65  == Place Calls ==
... ... @@ -126,7 +126,7 @@
126 126  == To send a ringing call directly to voicemail: ==
127 127  
128 128  * (((
129 -Press **Reject** softkey to transfer the call to voicemail without answering.
129 +Press **Reject** softkey to transfer the call to your voicemail without answering.
130 130  )))
131 131  )))
132 132  )))
... ... @@ -167,7 +167,7 @@
167 167  ** Press** OK **on** Local Phonebook.**
168 168  ** Press the **New** softkey to create a new contact.
169 169  ** Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
170 -** Toggle on **Favorites.**
170 +** Press the round enter button on the keypad to toggle on **Favorites.**
171 171  ** Arrow down to **Work** and enter the extension number.
172 172  ** Press the **Save **softkey.
173 173  
... ... @@ -198,7 +198,8 @@
198 198  = Call History =
199 199  
200 200  * Press the** History** softkey to view call history.
201 -* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
201 +* Use the arrow keys to scroll through the history.
202 +* Initiate a call from the history by tapping the green **Dial** button.
202 202  * Press the **Home** button to return to the Home screen.
203 203  
204 204  == Missed Calls ==
... ... @@ -262,8 +262,10 @@
262 262  
263 263  (((
264 264  * **How to access voicemails**:
265 -** **Desk phone:** Use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
266 -** **Grandstream Wave app**: Listen to and manage voicemails through Calls link in the app.
266 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails.
267 +*** Press the center select button and arrow to the Messages app OR press *97 to directly dial the voicemail system.
268 +*** Log in with your voicemail passcode. Contact Tech Support if you don't know your voicemail passcode.
269 +** **Grandstream Wave app**: Listen to and manage voicemails through the Calls link in the app.
267 267  ** **District email**: 
268 268  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
269 269  **** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.