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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 28.2
edited by Christine Sklareski
on 2025/06/03 11:29
Change comment: There is no comment for this version
To version 14.1
edited by Christine Sklareski
on 2025/05/30 15:50
Change comment: There is no comment for this version

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.GrandStream Phones.WebHome
Content
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5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 2624 phones that are installed in all classrooms and small group instruction rooms.
8 +This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
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81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 83  ** Press the **Dial** softkey or wait for the call to connect automatically.
84 -
85 -* **To place an internal emergency call to alert the office of an issue:**
84 +**To place an internal emergency call to alert the office of an issue:**
86 86  ** Initiate a call.
87 87  ** Dial your building's internal emergency extension.
88 88  ** Press the **Dial** softkey or wait for the call to connect automatically.
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108 108  = Answer Calls =
109 109  
110 110  (((
111 -* (((
112 -== To answer a single incoming call: ==
110 +
113 113  
114 -* (((
115 -Pick up the handset or press the "Answer" softkey to answer the call via speaker.
116 -)))
117 -)))
118 -* (((
119 -== To answer an incoming call during an active call: ==
112 +Caller ID will show who is calling.
120 120  
121 -* (((
122 -When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold.
114 +* **To answer a single incoming call**:
115 +** Pick up the handset or press the "Answer" softkey to answer the call via speaker.
116 +
117 +* **To answer an incoming call during an active call:**
118 +** When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold. 
119 +
120 +* **To pick up a call ringing at another phone in your group**
121 +**
122 +* **To send a ringing call to voicemail instead of answering**
123 +** Press **Reject** softkey to transfer the call to voicemail.
123 123  )))
124 124  )))
125 -* (((
126 -== To send a ringing call directly to voicemail: ==
127 127  
128 -* (((
129 -Press **Reject** softkey to transfer the call to voicemail without answering.
130 -)))
131 -)))
132 -)))
133 -)))
134 134  
135 -
136 136  (% class="col-xs-12 col-sm-4" %)
137 137  (((
138 138  [[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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151 151  * (((
152 152  == Finding EASD extensions in the directory: ==
153 153  
154 -* Press the **Contacts** button (lowest button on the right)
146 +* (((
147 +Press the **Contacts** button (lowest button on the right)
148 +)))
155 155  * Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
156 156  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
157 157  * When the correct name shows in the search results, highlight it using the arrow keys.
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161 161  * (((
162 162  == Saving frequently called contacts to the local phonebook: ==
163 163  
164 -* Press the **OK** button in the center of the arrow keys.
158 +* (((
159 +Press the **OK** button in the center of the arrow keys.
160 +)))
165 165  * Use the arrow keys to select the **Contacts **app.
166 166  * Press** OK **on** Local Phonebook**
167 167  * Press the **New** softkey to create a new contact.
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180 180  
181 181  (% class="col-xs-12 col-sm-4" %)
182 182  (((
183 -[[Figure . >>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
184 -
185 -[[Figure . >>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
186 -
179 +[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
180 +[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
187 187  )))
188 188  )))
189 189  
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196 196  = Call History =
197 197  
198 198  * Press the** History** softkey to view call history.
199 -* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
193 +* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
200 200  * Press the **Home** button to return to the Home screen.
201 201  
202 202  == Missed Calls ==
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211 211  
212 212  (% class="col-xs-12 col-sm-4" %)
213 213  (((
214 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
215 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
208 +[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
209 +[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
216 216  )))
217 217  )))
218 218  
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222 222  (((
223 223  (% class="col-xs-12 col-sm-8" %)
224 224  (((
225 -= Do Not Disturb and Muting a Call =
219 += Availability State: Do Not Disturb =
226 226  
227 -* (((
228 -== To initiate do not disturb: ==
229 -
230 -* Press the mute button on the phone. Toggle between on and off using the mute button.
231 -* Incoming calls for all accounts will be sent right to voicemail.
232 -* Calls can still be made out when the phone is in DND.
221 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
222 +** To initiate do not disturb, press the mute button on the phone. Toggle between on and off using the mute button.
223 +** Calls can still be made out when the phone is in DND.
224 +** All incoming calls will be sent right to voicemail.
225 +
226 +* **Pressing the mute button on the right side of phone pad:**
227 +** During a call: will mute the microphone.
228 +** Off a call: will engage do not disturb for the phone.
233 233  )))
234 -* (((
235 -== To mute the microphone during a call: ==
236 236  
237 -* Press the mute button on the right side of the phone.
238 -)))
239 -)))
240 240  
241 241  
242 -
243 243  (% class="col-xs-12 col-sm-4" %)
244 244  (((
245 -[[image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
246 -[[image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
235 +[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
247 247  )))
248 248  )))
249 249  
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257 257  
258 258  
259 259  (((
249 +(((
260 260  * No voicemails will be stored locally on the phones.
261 261  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
262 262  * The .wav files will need to be downloaded to the computer and played in Apple Music.
263 -* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
253 +* Voicemails can also be accessed through the Wave phone app, if using.
264 264  )))
265 265  )))
256 +)))
266 266  
267 267  (% class="col-xs-12 col-sm-4" %)
268 268  (((
269 -[[Figure . Grandstream email with voicemail file screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
260 +[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
270 270  )))
271 271  )))
272 272  
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281 281  (((
282 282  = Phone Settings =
283 283  
284 -* (((
285 -== Adjust sound and set ring tones: ==
286 -
287 -* Press the **OK** button in the center of the arrow keys.
288 -* Use the arrow keys to select **Preferences** and select **Sound.**
289 -* For **Ringtone**, use the right arrow key to move through the ring tones.
290 -* Press **Save** (softkey).
275 +* **Adjust sound and set ring tones:**
276 +** Press the **OK** button in the center of the arrow keys.
277 +** Use the arrow keys to select **Preferences** and select **Sound.**
278 +** For **Ringtone**, use the right arrow key to move through the ring tones.
279 +** Press **Save** (softkey).
280 +* **Set LDAP (Contacts) to search by ABC by default:**
281 +** In **Preferences, **tap the right arrow to open** Input Method.**
282 +** Arrow down to **Input Method for LDAP.**
283 +** Use** **the right arrow key to change to **ABC.**
284 +** Press the **Save **softkey.
291 291  )))
292 -* (((
293 -== Set LDAP (Contacts) to search by ABC by default: ==
294 294  
295 -* In **Preferences, **tap the right arrow to open** Input Method.**
296 -* Arrow down to **Input Method for LDAP.**
297 -* Use** **the right arrow key to change to **ABC.**
298 -* Press the **Save **softkey.
299 -)))
300 -)))
301 301  
302 302  
303 303  (% class="col-xs-12 col-sm-4" %)
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305 305  [[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
306 306  )))
307 307  )))
308 -
309 -----
310 -
311 -(% class="row" %)
312 -(((
313 -(% class="col-xs-12 col-sm-8" %)
314 -(((
315 -= Restart the Phone =
316 -
317 -* Disconnect the phone cord from the back.
318 -* Wait a minute and then reconnect it to the same port.
319 -* The phone will become functional after two minutes.
320 -)))
321 -
322 -
323 -
324 -(% class="col-xs-12 col-sm-4" %)
325 -(((
326 -[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
327 -)))
328 -)))
GS-backs.png
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