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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 21.1
edited by Christine Sklareski
on 2025/06/02 11:47
Change comment: There is no comment for this version
To version 36.2
edited by Christine Sklareski
on 2025/06/17 11:57
Change comment: There is no comment for this version

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
8 +This page provides basic instructions for using the Grandstream 2624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +**Hardware**: Front view of phone and explanation of buttons.
16 16  
17 17  
18 18  [[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
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32 32  
33 33  
34 34  
35 -
35 +A subset of screenshots displayed on the Grandstream page are sourced from this Grandstream 2624 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GRP261x_user_guide.pdf?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]].
36 36  )))
37 37  
38 38  
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57 57  
58 58  == Multiple ways to Initiate a call: ==
59 59  
60 -1. Pick up the handset
61 -1. Press the Speaker button on the phone
60 +1. Pick up the handset.
61 +1. Press the Speaker button on the phone.
62 62  1. Press a name in the Speed dial.
63 -1. Find a name in Contacts
63 +1. Find a name in Contacts.
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call
69 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
70 70  ** Press the **Dial** softkey or wait for the call to connect automatically.
71 71  
72 72  * **To place a call to an outside phone number**:
73 -** Initiate a call
74 -** Dial **9** (to access the outside line)
75 -** Dial the external phone number
73 +** Initiate a call.
74 +** Dial **9** (to access the outside line).
75 +** Dial the external phone number.
76 76  ** Press the **Dial** softkey or wait for the call to connect automatically.
77 77  
78 78  == Place Emergency Calls ==
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82 82  ** Dial 911 or 9911.
83 83  ** Press the **Dial** softkey or wait for the call to connect automatically.
84 84  
85 -
86 86  * **To place an internal emergency call to alert the office of an issue:**
87 87  ** Initiate a call.
88 88  ** Dial your building's internal emergency extension.
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94 94  
95 95  (% class="col-xs-12 col-sm-4" %)
96 96  (((
97 -[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
96 +[[Classroom phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
98 98  )))
99 99  )))
100 100  
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136 136  
137 137  (% class="col-xs-12 col-sm-4" %)
138 138  (((
139 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
138 +[[Classroom phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
140 140  )))
141 141  )))
142 142  
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152 152  * (((
153 153  == Finding EASD extensions in the directory: ==
154 154  
155 -* Press the **Contacts** button (lowest button on the right)
154 +* Press the **Contacts** button (lowest button on the right).
156 156  * Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
157 157  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
158 158  * When the correct name shows in the search results, highlight it using the arrow keys.
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162 162  * (((
163 163  == Saving frequently called contacts to the local phonebook: ==
164 164  
165 -* Press the **OK** button in the center of the arrow keys.
166 -* Use the arrow keys to select the **Contacts **app.
167 -* Press** OK **on** Local Phonebook**
168 -* Press the **New** softkey to create a new contact.
169 -* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
170 -* Toggle on **Favorites.**
171 -* Arrow down to **Work** and enter the extension number.
172 -* Press the **Save **softkey.
164 +* To save contacts to the local phonebook:
165 +** Press the **OK** button in the center of the arrow keys.
166 +** Use the arrow keys to select the **Contacts **app.
167 +** Press** OK **on** Local Phonebook.**
168 +** Press the **New** softkey to create a new contact.
169 +** Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
170 +** Toggle on **Favorites.**
171 +** Arrow down to **Work** and enter the extension number.
172 +** Press the **Save **softkey.
173 173  * **To call saved contacts:**
174 174  ** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
175 175  ** Or go to the **local phonebook** in the **Contacts** app.
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181 181  
182 182  (% class="col-xs-12 col-sm-4" %)
183 183  (((
184 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
185 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
184 +[[Search the EASD Directory>>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
185 +
186 +[[Add contact to the local phonebook.>>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
186 186  )))
187 187  )))
188 188  
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210 210  
211 211  (% class="col-xs-12 col-sm-4" %)
212 212  (((
213 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
214 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
214 +[[Call history.>>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
215 +
216 +[[Missed call notification.>>image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
215 215  )))
216 216  )))
217 217  
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241 241  
242 242  (% class="col-xs-12 col-sm-4" %)
243 243  (((
244 -[[image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-label="Figure . Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
245 -[[image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-label="Figure . Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
246 +[[Do not disturb setting.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
247 +
248 +[[Mute button to mute calls or engage Do not disturb.>>image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
246 246  )))
247 247  )))
248 248  
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256 256  
257 257  
258 258  (((
259 -(((
260 -* No voicemails will be stored locally on the phones.
261 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
262 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
263 -* Voicemails can also be accessed through the Wave phone app, if using.
262 +* Voicemails can be accessed
263 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
264 +** **Grandstream Wave app**: listen to and manage voicemails through Calls link in the app.
265 +** **District email**: 
266 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
267 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
268 +**** **Safari** web browser: voicemail .wav files play within the browser
269 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
264 264  )))
265 265  )))
266 -)))
267 267  
268 268  (% class="col-xs-12 col-sm-4" %)
269 269  (((
270 -[[Figure . Grandstream email with voicemail file screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
275 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
271 271  )))
272 272  )))
273 273  
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282 282  (((
283 283  = Phone Settings =
284 284  
285 -* **Adjust sound and set ring tones**:
286 -** Press the **OK** button in the center of the arrow keys.
287 -** Use the arrow keys to select **Preferences** and select **Sound.**
288 -** For **Ringtone**, use the right arrow key to move through the ring tones.
289 -** Press **Save** (softkey).
290 +* (((
291 +== Adjust sound and set ring tones: ==
290 290  
291 -* **Set LDAP (Contacts) to search by ABC by default**:
292 -** In **Preferences, **tap the right arrow to open** Input Method.**
293 -** Arrow down to **Input Method for LDAP.**
294 -** Use** **the right arrow key to change to **ABC.**
295 -** Press the **Save **softkey.
293 +* Press the **OK** button in the center of the arrow keys.
294 +* Use the arrow keys to select **Preferences** and select **Sound.**
295 +* For **Ringtone**, use the right arrow key to move through the ring tones.
296 +* Press **Save** (softkey).
296 296  )))
298 +* (((
299 +== Set LDAP (Contacts) to search by ABC by default: ==
297 297  
301 +* In **Preferences, **tap the right arrow to open** Input Method.**
302 +* Arrow down to **Input Method for LDAP.**
303 +* Use** **the right arrow key to change to **ABC.**
304 +* Press the **Save **softkey.
305 +)))
306 +)))
298 298  
299 299  
300 300  (% class="col-xs-12 col-sm-4" %)
301 301  (((
302 -[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
311 +[[Grandstream phone Preferences app>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
303 303  )))
304 304  )))
314 +
315 +----
316 +
317 +(% class="row" %)
318 +(((
319 +(% class="col-xs-12 col-sm-8" %)
320 +(((
321 += Restart the Phone =
322 +
323 +* Disconnect the phone cord from the back.
324 +* Wait a minute and then reconnect it to the same port.
325 +* The phone will become functional after two minutes.
326 +)))
327 +
328 +
329 +
330 +(% class="col-xs-12 col-sm-4" %)
331 +(((
332 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
333 +)))
334 +)))
GS-backs.png
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