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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 20.1
edited by Christine Sklareski
on 2025/06/02 11:46
Change comment: There is no comment for this version
To version 36.5
edited by Christine Sklareski
on 2025/06/17 11:59
Change comment: There is no comment for this version

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
8 +This page provides basic instructions for using the Grandstream 2624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +**Hardware**: Front view of phone and explanation of buttons.
16 16  
17 17  
18 18  [[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
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32 32  
33 33  
34 34  
35 -
35 +A subset of screenshots displayed on the Grandstream page are sourced from this Grandstream 2624 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GRP261x_user_guide.pdf?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]].
36 36  )))
37 37  
38 38  
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57 57  
58 58  == Multiple ways to Initiate a call: ==
59 59  
60 -1. Pick up the handset
61 -1. Press the Speaker button on the phone
60 +1. Pick up the handset.
61 +1. Press the Speaker button on the phone.
62 62  1. Press a name in the Speed dial.
63 -1. Find a name in Contacts
63 +1. Find a name in Contacts.
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call
69 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
70 70  ** Press the **Dial** softkey or wait for the call to connect automatically.
71 71  
72 72  * **To place a call to an outside phone number**:
73 -** Initiate a call
74 -** Dial **9** (to access the outside line)
75 -** Dial the external phone number
73 +** Initiate a call.
74 +** Dial **9** (to access the outside line).
75 +** Dial the external phone number.
76 76  ** Press the **Dial** softkey or wait for the call to connect automatically.
77 77  
78 78  == Place Emergency Calls ==
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81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 83  ** Press the **Dial** softkey or wait for the call to connect automatically.
84 -**To place an internal emergency call to alert the office of an issue:**
84 +
85 +* **To place an internal emergency call to alert the office of an issue:**
85 85  ** Initiate a call.
86 86  ** Dial your building's internal emergency extension.
87 87  ** Press the **Dial** softkey or wait for the call to connect automatically.
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92 92  
93 93  (% class="col-xs-12 col-sm-4" %)
94 94  (((
95 -[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
96 +[[Classroom phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
96 96  )))
97 97  )))
98 98  
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134 134  
135 135  (% class="col-xs-12 col-sm-4" %)
136 136  (((
137 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
138 +[[Classroom phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
138 138  )))
139 139  )))
140 140  
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150 150  * (((
151 151  == Finding EASD extensions in the directory: ==
152 152  
153 -* Press the **Contacts** button (lowest button on the right)
154 +* Press the **Contacts** button (lowest button on the right).
154 154  * Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
155 155  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
156 156  * When the correct name shows in the search results, highlight it using the arrow keys.
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160 160  * (((
161 161  == Saving frequently called contacts to the local phonebook: ==
162 162  
163 -* Press the **OK** button in the center of the arrow keys.
164 -* Use the arrow keys to select the **Contacts **app.
165 -* Press** OK **on** Local Phonebook**
166 -* Press the **New** softkey to create a new contact.
167 -* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
168 -* Toggle on **Favorites.**
169 -* Arrow down to **Work** and enter the extension number.
170 -* Press the **Save **softkey.
164 +* **To save contacts to the local phonebook**:
165 +** Press the **OK** button in the center of the arrow keys.
166 +** Use the arrow keys to select the **Contacts **app.
167 +** Press** OK **on** Local Phonebook.**
168 +** Press the **New** softkey to create a new contact.
169 +** Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
170 +** Toggle on **Favorites.**
171 +** Arrow down to **Work** and enter the extension number.
172 +** Press the **Save **softkey.
173 +
174 +
171 171  * **To call saved contacts:**
172 172  ** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
173 173  ** Or go to the **local phonebook** in the **Contacts** app.
178 +
179 +
174 174  * **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
175 175  )))
176 176  )))
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179 179  
180 180  (% class="col-xs-12 col-sm-4" %)
181 181  (((
182 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
183 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
188 +[[Search the EASD Directory>>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
189 +
190 +[[Add contact to the local phonebook.>>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
184 184  )))
185 185  )))
186 186  
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208 208  
209 209  (% class="col-xs-12 col-sm-4" %)
210 210  (((
211 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
212 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
218 +[[Call history.>>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
219 +
220 +[[Missed call notification.>>image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
213 213  )))
214 214  )))
215 215  
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239 239  
240 240  (% class="col-xs-12 col-sm-4" %)
241 241  (((
242 -[[image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-label="Figure . Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
243 -[[image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-label="Figure . Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
250 +[[Do not disturb setting.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
251 +
252 +[[Mute button to mute calls or engage Do not disturb.>>image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
244 244  )))
245 245  )))
246 246  
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254 254  
255 255  
256 256  (((
257 -(((
258 -* No voicemails will be stored locally on the phones.
259 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
260 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
261 -* Voicemails can also be accessed through the Wave phone app, if using.
266 +* **How to access voicemails**:
267 +** **Desk phone:** Use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
268 +** **Grandstream Wave app**: Listen to and manage voicemails through Calls link in the app.
269 +** **District email**: 
270 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
271 +**** **Chrome and Firefox**: Voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in iTunes.
272 +**** **Safari**: Voicemail .wav files play within the browser.
273 +**** On a **district iPhone:** Voicemail .wav files will play automatically within the email system.
262 262  )))
263 263  )))
264 -)))
265 265  
266 266  (% class="col-xs-12 col-sm-4" %)
267 267  (((
268 -[[Figure . Grandstream email with voicemail file screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
279 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
269 269  )))
270 270  )))
271 271  
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280 280  (((
281 281  = Phone Settings =
282 282  
283 -* **Adjust sound and set ring tones**:
284 -** Press the **OK** button in the center of the arrow keys.
285 -** Use the arrow keys to select **Preferences** and select **Sound.**
286 -** For **Ringtone**, use the right arrow key to move through the ring tones.
287 -** Press **Save** (softkey).
294 +* (((
295 +== Adjust sound and set ring tones: ==
288 288  
289 -* **Set LDAP (Contacts) to search by ABC by default**:
290 -** In **Preferences, **tap the right arrow to open** Input Method.**
291 -** Arrow down to **Input Method for LDAP.**
292 -** Use** **the right arrow key to change to **ABC.**
293 -** Press the **Save **softkey.
297 +* Press the **OK** button in the center of the arrow keys.
298 +* Use the arrow keys to select **Preferences** and select **Sound.**
299 +* For **Ringtone**, use the right arrow key to move through the ring tones.
300 +* Press **Save** (softkey).
294 294  )))
302 +* (((
303 +== Set LDAP (Contacts) to search by ABC by default: ==
295 295  
305 +* In **Preferences, **tap the right arrow to open** Input Method.**
306 +* Arrow down to **Input Method for LDAP.**
307 +* Use** **the right arrow key to change to **ABC.**
308 +* Press the **Save **softkey.
309 +)))
310 +)))
296 296  
297 297  
298 298  (% class="col-xs-12 col-sm-4" %)
299 299  (((
300 -[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
315 +[[Grandstream phone Preferences app>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
301 301  )))
302 302  )))
318 +
319 +----
320 +
321 +(% class="row" %)
322 +(((
323 +(% class="col-xs-12 col-sm-8" %)
324 +(((
325 += Restart the Phone =
326 +
327 +* Disconnect the phone cord from the back.
328 +* Wait a minute and then reconnect it to the same port.
329 +* The phone will become functional after two minutes.
330 +)))
331 +
332 +
333 +
334 +(% class="col-xs-12 col-sm-4" %)
335 +(((
336 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
337 +)))
338 +)))
GS-backs.png
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