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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 18.1
edited by Christine Sklareski
on 2025/05/30 15:58
Change comment: There is no comment for this version
To version 27.3
edited by Christine Sklareski
on 2025/06/03 11:25
Change comment: There is no comment for this version

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
8 +This page provides basic instructions for using the Grandstream 2624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
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22 22  
23 23  * The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
24 24  
25 -
26 26  **Home screen of the phone's digital display:**
27 27  
28 28  * **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
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82 82  ** Initiate a call.
83 83  ** Dial 911 or 9911.
84 84  ** Press the **Dial** softkey or wait for the call to connect automatically.
85 -**To place an internal emergency call to alert the office of an issue:**
84 +
85 +* **To place an internal emergency call to alert the office of an issue:**
86 86  ** Initiate a call.
87 87  ** Dial your building's internal emergency extension.
88 88  ** Press the **Dial** softkey or wait for the call to connect automatically.
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123 123  )))
124 124  )))
125 125  * (((
126 -== To pick up a call ringing at another phone in your group: ==
127 -
128 -* (((
129 -
130 -)))
131 -)))
132 -* (((
133 133  == To send a ringing call directly to voicemail: ==
134 134  
135 135  * (((
136 -Press **Reject** softkey to transfer the call to voicemail.
129 +Press **Reject** softkey to transfer the call to voicemail without answering.
137 137  )))
138 138  )))
139 139  )))
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158 158  * (((
159 159  == Finding EASD extensions in the directory: ==
160 160  
161 -* (((
162 -Press the **Contacts** button (lowest button on the right)
163 -)))
154 +* Press the **Contacts** button (lowest button on the right)
164 164  * Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
165 165  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
166 166  * When the correct name shows in the search results, highlight it using the arrow keys.
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170 170  * (((
171 171  == Saving frequently called contacts to the local phonebook: ==
172 172  
173 -* (((
174 -Press the **OK** button in the center of the arrow keys.
175 -)))
164 +* Press the **OK** button in the center of the arrow keys.
176 176  * Use the arrow keys to select the **Contacts **app.
177 177  * Press** OK **on** Local Phonebook**
178 178  * Press the **New** softkey to create a new contact.
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191 191  
192 192  (% class="col-xs-12 col-sm-4" %)
193 193  (((
194 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
195 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
183 +[[Figure . >>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
184 +[[Figure . >>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
196 196  )))
197 197  )))
198 198  
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205 205  = Call History =
206 206  
207 207  * Press the** History** softkey to view call history.
208 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
197 +* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
209 209  * Press the **Home** button to return to the Home screen.
210 210  
211 211  == Missed Calls ==
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220 220  
221 221  (% class="col-xs-12 col-sm-4" %)
222 222  (((
223 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
224 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
212 +[[Figure . >>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
213 +[[Figure . >>image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
225 225  )))
226 226  )))
227 227  
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236 236  * (((
237 237  == To initiate do not disturb: ==
238 238  
239 -* (((
240 -When Do not disturb is engaged, incoming calls will be blocked for all accounts.
241 -)))
242 -* To initiate do not disturb: press the mute button on the phone. Toggle between on and off using the mute button.
228 +* Press the mute button on the phone. Toggle between on and off using the mute button.
229 +* Incoming calls for all accounts will be sent right to voicemail.
243 243  * Calls can still be made out when the phone is in DND.
244 -* All incoming calls will be sent right to voicemail.
245 -
246 246  )))
247 247  * (((
248 248  == To mute the microphone during a call: ==
249 249  
250 -* **Pressing the mute button on the right side of phone pad:**
251 -* During a call: will mute the microphone.
252 -* Off a call: will engage do not disturb for the phone.
235 +* Press the mute button on the right side of the phone.
253 253  )))
254 254  )))
255 255  
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257 257  
258 258  (% class="col-xs-12 col-sm-4" %)
259 259  (((
260 -[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
243 +[[Figure . >>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-label="Figure . Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
244 +[[Figure . >>image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-label="Figure . Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
261 261  )))
262 262  )))
263 263  
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271 271  
272 272  
273 273  (((
274 -(((
275 275  * No voicemails will be stored locally on the phones.
276 276  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
277 277  * The .wav files will need to be downloaded to the computer and played in Apple Music.
278 -* Voicemails can also be accessed through the Wave phone app, if using.
261 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
279 279  )))
280 280  )))
281 -)))
282 282  
283 283  (% class="col-xs-12 col-sm-4" %)
284 284  (((
285 -[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
267 +[[Figure . Grandstream email with voicemail file screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
286 286  )))
287 287  )))
288 288  
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300 300  * (((
301 301  == Adjust sound and set ring tones: ==
302 302  
303 -* (((
304 -Press the **OK** button in the center of the arrow keys.
305 -)))
285 +* Press the **OK** button in the center of the arrow keys.
306 306  * Use the arrow keys to select **Preferences** and select **Sound.**
307 307  * For **Ringtone**, use the right arrow key to move through the ring tones.
308 308  * Press **Save** (softkey).
309 309  )))
310 -
311 311  * (((
312 312  == Set LDAP (Contacts) to search by ABC by default: ==
313 313  
314 -* (((
315 -In **Preferences, **tap the right arrow to open** Input Method.**
316 -)))
293 +* In **Preferences, **tap the right arrow to open** Input Method.**
317 317  * Arrow down to **Input Method for LDAP.**
318 318  * Use** **the right arrow key to change to **ABC.**
319 319  * Press the **Save **softkey.
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321 321  )))
322 322  
323 323  
324 -
325 325  (% class="col-xs-12 col-sm-4" %)
326 326  (((
327 327  [[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
328 328  )))
329 329  )))
306 +
307 +----
308 +
309 +(% class="row" %)
310 +(((
311 +(% class="col-xs-12 col-sm-8" %)
312 +(((
313 += Restart the Phone =
314 +
315 +* Disconnect the phone cord from the back.
316 +* Wait a minute and then reconnect it to the same port.
317 +* The phone will become functional after two minutes.
318 +)))
319 +
320 +
321 +
322 +(% class="col-xs-12 col-sm-4" %)
323 +(((
324 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
325 +)))
326 +)))
GS-backs.png
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