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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 17.2
edited by Christine Sklareski
on 2025/05/30 15:58
Change comment: There is no comment for this version
To version 3.1
edited by Christine Sklareski
on 2025/05/28 16:13
Change comment: There is no comment for this version

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1 +dfgser
2 2  
3 3  (% class="row" %)
4 4  (((
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
26 -**Home screen of the phone's digital display:**
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 -* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
29 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
30 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
31 31  
32 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
33 33  
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
34 34  
35 35  
36 36  
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60 60  
61 61  1. Pick up the handset
62 62  1. Press the Speaker button on the phone
63 -1. Press a name in the Speed dial.
63 +1. Press a name in the Speed dial menu on the touchscreen or the button box
64 64  1. Find a name in Contacts
65 65  
66 66  == Place Calls ==
... ... @@ -68,13 +68,15 @@
68 68  * **Place a ringing call to an internal extension:**
69 69  ** Initiate a call
70 70  ** Use the keypad to enter the extension
71 -** Press the **Dial** softkey or wait for the call to connect automatically.
72 -
71 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 +
73 +(% style="display:none" %)
74 +
73 73  * **To place a call to an outside phone number**:
74 74  ** Initiate a call
75 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
76 76  ** Dial the external phone number
77 -** Press the **Dial** softkey or wait for the call to connect automatically.
79 +** Press Audio call.
78 78  
79 79  == Place Emergency Calls ==
80 80  
... ... @@ -81,11 +81,12 @@
81 81  * **To place an emergency 911 call:**
82 82  ** Initiate a call.
83 83  ** Dial 911 or 9911.
84 -** Press the **Dial** softkey or wait for the call to connect automatically.
85 -**To place an internal emergency call to alert the office of an issue:**
86 +** Press Audio call.
87 +
88 +* **To place an internal emergency call to alert the office of an issue:**
86 86  ** Initiate a call.
87 87  ** Dial your building's internal emergency extension.
88 -** Press the **Dial** softkey or wait for the call to connect automatically.
91 +** Press Audio call.
89 89  
90 90  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
91 91  
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93 93  
94 94  (% class="col-xs-12 col-sm-4" %)
95 95  (((
96 -[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
99 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
97 97  )))
98 98  )))
99 99  
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107 107  (((
108 108  = Answer Calls =
109 109  
110 -(((
111 -* (((
112 -== To answer a single incoming call: ==
113 113  
114 -* (((
115 -Pick up the handset or press the "Answer" softkey to answer the call via speaker.
116 -)))
117 -)))
118 -* (((
119 -== To answer an incoming call during an active call: ==
120 -
121 -* (((
122 -When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold.
123 -)))
124 -)))
125 -* (((
126 -== To pick up a call ringing at another phone in your group: ==
127 -
128 -* (((
129 -
130 -)))
131 -)))
132 -* (((
133 -== To send a ringing call directly to voicemail: ==
134 -
135 -* (((
136 -Press **Reject** softkey to transfer the call to voicemail.
137 -)))
138 -)))
139 -)))
140 -)))
141 -
142 -
143 -(% class="col-xs-12 col-sm-4" %)
144 144  (((
145 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
146 -)))
147 -)))
115 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 +** Enter the first extension number then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
148 148  
120 +* **To initiate a conference call while on a phone call:**
121 +** When the phone is on the call screen, tap on the "Conference" button
122 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 +** After the call is established, the conference screen is brought up.
124 +** Tap the "Invite" button to add more members to the conference.
149 149  
150 -----
126 +* **To initiate a conference call from the conference soft key:**
127 +** Bring up the dial screen.
128 +** Enter the first extension number then press on it on the left panel of the screen.
129 +** The extension will be added to the dialing field.
130 +** Enter other extensions until all are entered.
131 +** Press "Audio Call" or "Video Call" to begin the conference call.
151 151  
152 -(% class="row" %)
153 -(((
154 -(% class="col-xs-12 col-sm-8" %)
155 -(((
156 -= Directory and Contact List =
133 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 +**Conference Call Management:**
157 157  
158 158  * (((
159 -== Finding EASD extensions in the directory: ==
137 +**Attendee management**:
160 160  
161 -* (((
162 -Press the **Contacts** button (lowest button on the right)
139 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
140 +* **Mute**: Tap the extension and then click the Mute button.
141 +* **Video on**: Tap the extension and tap the Video on button.
163 163  )))
164 -* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
165 -* Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
166 -* When the correct name shows in the search results, highlight it using the arrow keys.
167 -* Press **Dial.** 
168 -
169 -)))
170 -* (((
171 -== Saving frequently called contacts to the local phonebook: ==
172 172  
173 -* (((
174 -Press the **OK** button in the center of the arrow keys.
144 +* **End a conference call:**
145 +** Tap the red handset button to end the call for everyone.
146 +** Individuals who disconnect from the call will exit but all other parties will remain.
175 175  )))
176 -* Use the arrow keys to select the **Contacts **app.
177 -* Press** OK **on** Local Phonebook**
178 -* Press the **New** softkey to create a new contact.
179 -* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
180 -* Toggle on **Favorites.**
181 -* Arrow down to **Work** and enter the extension number.
182 -* Press the **Save **softkey.
183 -* **To call saved contacts:**
184 -** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
185 -** Or go to the **local phonebook** in the **Contacts** app.
186 -* **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
187 187  )))
188 -)))
189 189  
190 190  
191 -
192 192  (% class="col-xs-12 col-sm-4" %)
193 193  (((
194 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
195 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
153 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
196 196  )))
197 197  )))
198 198  
157 +
158 +
159 +
199 199  ----
200 200  
201 201  (% class="row" %)
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202 202  (((
203 203  (% class="col-xs-12 col-sm-8" %)
204 204  (((
205 -= Call History =
166 += Voicemail and Auto Attendant =
206 206  
207 -* Press the** History** softkey to view call history.
208 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
209 -* Press the **Home** button to return to the Home screen.
210 210  
211 -== Missed Calls ==
212 -
213 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
214 -* Tap the **CallReturn** softkey to return the call.
215 -* Tap the **Dismiss** softkey to return to the home screen.
216 -* Tap the **History** softkey to open call history.
217 -)))
218 -
219 -
220 -
221 -(% class="col-xs-12 col-sm-4" %)
222 222  (((
223 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
224 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
225 -)))
226 -)))
170 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
171 +** Enter the first extension number then press on it on the left panel of the screen
172 +** The extension will be added to the dialing field and users can dial another number
173 +** When all extensions have been entered, press "Audio Call" or "Video Call"
227 227  
228 -----
175 +* **To initiate a conference call while on a phone call:**
176 +** When the phone is on the call screen, tap on the "Conference" button
177 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
178 +** After the call is established, the conference screen is brought up.
179 +** Tap the "Invite" button to add more members to the conference.
229 229  
230 -(% class="row" %)
231 -(((
232 -(% class="col-xs-12 col-sm-8" %)
233 -(((
234 -= Do Not Disturb and Muting a Call =
181 +* **To initiate a conference call from the conference soft key:**
182 +** Bring up the dial screen.
183 +** Enter the first extension number then press on it on the left panel of the screen.
184 +** The extension will be added to the dialing field.
185 +** Enter other extensions until all are entered.
186 +** Press "Audio Call" or "Video Call" to begin the conference call.
235 235  
236 -* (((
237 -== To initiate do not disturb: ==
188 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
189 +**Conference Call Management:**
238 238  
239 239  * (((
240 -When Do not disturb is engaged, incoming calls will be blocked for all accounts.
192 +**Attendee management**:
193 +
194 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
195 +* **Mute**: Tap the extension and then click the Mute button.
196 +* **Video on**: Tap the extension and tap the Video on button.
241 241  )))
242 -* To initiate do not disturb: press the mute button on the phone. Toggle between on and off using the mute button.
243 -* Calls can still be made out when the phone is in DND.
244 -* All incoming calls will be sent right to voicemail.
245 -
246 -)))
247 -* (((
248 -== To mute the microphone during a call: ==
249 249  
250 -* **Pressing the mute button on the right side of phone pad:**
251 -* During a call: will mute the microphone.
252 -* Off a call: will engage do not disturb for the phone.
199 +* **End a conference call:**
200 +** Tap the red handset button to end the call for everyone.
201 +** Individuals who disconnect from the call will exit but all other parties will remain.
253 253  )))
254 254  )))
255 255  
256 -
257 -
258 258  (% class="col-xs-12 col-sm-4" %)
259 259  (((
260 -[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
207 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
261 261  )))
262 262  )))
263 263  
211 +
212 +
264 264  ----
265 265  
266 266  (% class="row" %)
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267 267  (((
268 268  (% class="col-xs-12 col-sm-8" %)
269 269  (((
270 -= Voicemail and Auto Attendant =
219 += Extra =
271 271  
272 -
273 -(((
274 -(((
275 -* No voicemails will be stored locally on the phones.
276 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
277 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
278 -* Voicemails can also be accessed through the Wave phone app, if using.
221 +* E:
222 +* E
279 279  )))
280 -)))
281 -)))
282 282  
225 +
226 +
283 283  (% class="col-xs-12 col-sm-4" %)
284 284  (((
285 -[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
229 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
286 286  )))
287 287  )))
288 288  
289 -
290 -
291 -
292 292  ----
293 293  
294 294  (% class="row" %)
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295 295  (((
296 296  (% class="col-xs-12 col-sm-8" %)
297 297  (((
298 -= Phone Settings =
239 += Extra =
299 299  
300 -* (((
301 -== Adjust sound and set ring tones: ==
302 -
303 -* (((
304 -Press the **OK** button in the center of the arrow keys.
241 +* E:
242 +* E
305 305  )))
306 -* Use the arrow keys to select **Preferences** and select **Sound.**
307 -* For **Ringtone**, use the right arrow key to move through the ring tones.
308 -* Press **Save** (softkey).
309 -)))
310 310  
311 -* (((
312 -== Set LDAP (Contacts) to search by ABC by default: ==
313 313  
314 -* (((
315 -In **Preferences, **tap the right arrow to open** Input Method.**
316 -)))
317 -* Arrow down to **Input Method for LDAP.**
318 -* Use** **the right arrow key to change to **ABC.**
319 -* Press the **Save **softkey.
320 -)))
321 -)))
322 322  
323 -
324 -
325 325  (% class="col-xs-12 col-sm-4" %)
326 326  (((
327 -[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
249 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
328 328  )))
329 329  )))
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