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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 17.1
edited by Christine Sklareski
on 2025/05/30 15:56
Change comment: There is no comment for this version
To version 4.2
edited by Christine Sklareski
on 2025/05/29 09:49
Change comment: There is no comment for this version

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1 +dfgser
2 2  
3 3  (% class="row" %)
4 4  (((
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 -**Home screen of the phone's digital display:**
26 26  
27 -* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
28 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
29 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
30 30  
31 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
32 32  
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
33 33  
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
34 34  
35 +
35 35  
36 36  )))
37 37  
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59 59  
60 60  1. Pick up the handset
61 61  1. Press the Speaker button on the phone
62 -1. Press a name in the Speed dial.
63 +1. Press a name in the Speed dial menu on the touchscreen or the button box
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
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67 67  * **Place a ringing call to an internal extension:**
68 68  ** Initiate a call
69 69  ** Use the keypad to enter the extension
70 -** Press the **Dial** softkey or wait for the call to connect automatically.
71 -
71 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 +
73 +(% style="display:none" %)
74 +
72 72  * **To place a call to an outside phone number**:
73 73  ** Initiate a call
74 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
75 75  ** Dial the external phone number
76 -** Press the **Dial** softkey or wait for the call to connect automatically.
79 +** Press Audio call.
77 77  
78 78  == Place Emergency Calls ==
79 79  
... ... @@ -80,11 +80,12 @@
80 80  * **To place an emergency 911 call:**
81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 -** Press the **Dial** softkey or wait for the call to connect automatically.
84 -**To place an internal emergency call to alert the office of an issue:**
86 +** Press Audio call.
87 +
88 +* **To place an internal emergency call to alert the office of an issue:**
85 85  ** Initiate a call.
86 86  ** Dial your building's internal emergency extension.
87 -** Press the **Dial** softkey or wait for the call to connect automatically.
91 +** Press Audio call.
88 88  
89 89  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
90 90  
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92 92  
93 93  (% class="col-xs-12 col-sm-4" %)
94 94  (((
95 -[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
99 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
96 96  )))
97 97  )))
98 98  
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107 107  = Answer Calls =
108 108  
109 109  (((
110 -* (((
111 -== To answer a single incoming call: ==
114 +
112 112  
113 -* (((
114 -Pick up the handset or press the "Answer" softkey to answer the call via speaker.
115 -)))
116 -)))
117 -* (((
118 -== To answer an incoming call during an active call: ==
116 +Caller ID will show who is calling.
119 119  
120 -* (((
121 -When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold.
122 -)))
123 -)))
124 -* (((
125 -== To pick up a call ringing at another phone in your group: ==
126 -
127 -* (((
118 +* **To answer a single incoming call**:
119 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
120 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
128 128  
122 +* **To answer an incoming call during an active call:**
123 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
124 +**
125 +* **To pick up a call ringing at another phone in your group**
126 +**
127 +* **To send a ringing call to voicemail instead of answering**
128 +** Press **Reject** on the phone display to transfer the call to voicemail.
129 129  )))
130 130  )))
131 -* (((
132 -== To send a ringing call directly to voicemail: ==
133 133  
134 -* (((
135 -Press **Reject** softkey to transfer the call to voicemail.
136 -)))
137 -)))
138 -)))
139 -)))
140 140  
141 -
142 142  (% class="col-xs-12 col-sm-4" %)
143 143  (((
144 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
135 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
145 145  )))
146 146  )))
147 147  
148 148  
149 -----
150 150  
151 -(% class="row" %)
152 -(((
153 -(% class="col-xs-12 col-sm-8" %)
154 -(((
155 -= Directory and Contact List =
156 156  
157 -* (((
158 -== Finding EASD extensions in the directory: ==
159 -
160 -* (((
161 -Press the **Contacts** button (lowest button on the right)
162 -)))
163 -* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
164 -* Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
165 -* When the correct name shows in the search results, highlight it using the arrow keys.
166 -* Press **Dial.** 
167 -
168 -)))
169 -* (((
170 -== Saving frequently called contacts to the local phonebook: ==
171 -
172 -* (((
173 -Press the **OK** button in the center of the arrow keys.
174 -)))
175 -* Use the arrow keys to select the **Contacts **app.
176 -* Press** OK **on** Local Phonebook**
177 -* Press the **New** softkey to create a new contact.
178 -* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
179 -* Toggle on **Favorites.**
180 -* Arrow down to **Work** and enter the extension number.
181 -* Press the **Save **softkey.
182 -* **To call saved contacts:**
183 -** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
184 -** Or go to the **local phonebook** in the **Contacts** app.
185 -* **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
186 -)))
187 -)))
188 -
189 -
190 -
191 -(% class="col-xs-12 col-sm-4" %)
192 -(((
193 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
194 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
195 -)))
196 -)))
197 -
198 198  ----
199 199  
200 200  (% class="row" %)
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201 201  (((
202 202  (% class="col-xs-12 col-sm-8" %)
203 203  (((
204 -= Call History =
148 += Voicemail and Auto Attendant =
205 205  
206 -* Press the** History** softkey to view call history.
207 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
208 -* Press the **Home** button to return to the Home screen.
209 209  
210 -== Missed Calls ==
211 -
212 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
213 -* Tap the **CallReturn** softkey to return the call.
214 -* Tap the **Dismiss** softkey to return to the home screen.
215 -* Tap the **History** softkey to open call history.
216 -)))
217 -
218 -
219 -
220 -(% class="col-xs-12 col-sm-4" %)
221 221  (((
222 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
223 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
224 -)))
225 -)))
152 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
153 +** Enter the first extension number then press on it on the left panel of the screen
154 +** The extension will be added to the dialing field and users can dial another number
155 +** When all extensions have been entered, press "Audio Call" or "Video Call"
226 226  
227 -----
157 +* **To initiate a conference call while on a phone call:**
158 +** When the phone is on the call screen, tap on the "Conference" button
159 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
160 +** After the call is established, the conference screen is brought up.
161 +** Tap the "Invite" button to add more members to the conference.
228 228  
229 -(% class="row" %)
230 -(((
231 -(% class="col-xs-12 col-sm-8" %)
232 -(((
233 -= Do Not Disturb and Muting a Call =
163 +* **To initiate a conference call from the conference soft key:**
164 +** Bring up the dial screen.
165 +** Enter the first extension number then press on it on the left panel of the screen.
166 +** The extension will be added to the dialing field.
167 +** Enter other extensions until all are entered.
168 +** Press "Audio Call" or "Video Call" to begin the conference call.
234 234  
235 -* (((
236 -== To initiate do not disturb: ==
170 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
171 +**Conference Call Management:**
237 237  
238 238  * (((
239 -When Do not disturb is engaged, incoming calls will be blocked for all accounts.
174 +**Attendee management**:
175 +
176 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
177 +* **Mute**: Tap the extension and then click the Mute button.
178 +* **Video on**: Tap the extension and tap the Video on button.
240 240  )))
241 -* To initiate do not disturb: press the mute button on the phone. Toggle between on and off using the mute button.
242 -* Calls can still be made out when the phone is in DND.
243 -* All incoming calls will be sent right to voicemail.
244 -
245 -)))
246 -* (((
247 -== To mute the microphone during a call: ==
248 248  
249 -* **Pressing the mute button on the right side of phone pad:**
250 -* During a call: will mute the microphone.
251 -* Off a call: will engage do not disturb for the phone.
181 +* **End a conference call:**
182 +** Tap the red handset button to end the call for everyone.
183 +** Individuals who disconnect from the call will exit but all other parties will remain.
252 252  )))
253 253  )))
254 254  
255 -
256 -
257 257  (% class="col-xs-12 col-sm-4" %)
258 258  (((
259 -[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
189 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
260 260  )))
261 261  )))
262 262  
193 +
194 +
263 263  ----
264 264  
265 265  (% class="row" %)
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266 266  (((
267 267  (% class="col-xs-12 col-sm-8" %)
268 268  (((
269 -= Voicemail and Auto Attendant =
201 += Directory =
270 270  
271 -
272 -(((
273 -(((
274 -* No voicemails will be stored locally on the phones.
275 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
276 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
277 -* Voicemails can also be accessed through the Wave phone app, if using.
203 +* E:
204 +* E
278 278  )))
279 -)))
280 -)))
281 281  
207 +
208 +
282 282  (% class="col-xs-12 col-sm-4" %)
283 283  (((
284 -[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
211 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
285 285  )))
286 286  )))
287 287  
288 -
289 -
290 -
291 291  ----
292 292  
293 293  (% class="row" %)
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294 294  (((
295 295  (% class="col-xs-12 col-sm-8" %)
296 296  (((
297 -= Phone Settings =
221 += Extra =
298 298  
299 -* (((
300 -== Adjust sound and set ring tones: ==
301 -
302 -* (((
303 -Press the **OK** button in the center of the arrow keys.
223 +* E:
224 +* E
304 304  )))
305 -* Use the arrow keys to select **Preferences** and select **Sound.**
306 -* For **Ringtone**, use the right arrow key to move through the ring tones.
307 -* Press **Save** (softkey).
308 -)))
309 309  
310 -* (((
311 -== Set LDAP (Contacts) to search by ABC by default: ==
312 312  
313 -* (((
314 -In **Preferences, **tap the right arrow to open** Input Method.**
315 -)))
316 -* Arrow down to **Input Method for LDAP.**
317 -* Use** **the right arrow key to change to **ABC.**
318 -* Press the **Save **softkey.
319 -)))
320 -)))
321 321  
322 -
323 -
324 324  (% class="col-xs-12 col-sm-4" %)
325 325  (((
326 -[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
231 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
327 327  )))
328 328  )))
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