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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 16.1
edited by Christine Sklareski
on 2025/05/30 15:55
Change comment: There is no comment for this version
To version 27.4
edited by Christine Sklareski
on 2025/06/03 11:26
Change comment: There is no comment for this version

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
8 +This page provides basic instructions for using the Grandstream 2624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
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81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 83  ** Press the **Dial** softkey or wait for the call to connect automatically.
84 -**To place an internal emergency call to alert the office of an issue:**
84 +
85 +* **To place an internal emergency call to alert the office of an issue:**
85 85  ** Initiate a call.
86 86  ** Dial your building's internal emergency extension.
87 87  ** Press the **Dial** softkey or wait for the call to connect automatically.
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107 107  = Answer Calls =
108 108  
109 109  (((
110 -
111 -
112 -Caller ID will show who is calling.
113 -
114 114  * (((
115 115  == To answer a single incoming call: ==
116 116  
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126 126  )))
127 127  )))
128 128  * (((
129 -== To pick up a call ringing at another phone in your group: ==
130 -
131 -* (((
132 -
133 -)))
134 -)))
135 -* (((
136 136  == To send a ringing call directly to voicemail: ==
137 137  
138 138  * (((
139 -Press **Reject** softkey to transfer the call to voicemail.
129 +Press **Reject** softkey to transfer the call to voicemail without answering.
140 140  )))
141 141  )))
142 142  )))
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161 161  * (((
162 162  == Finding EASD extensions in the directory: ==
163 163  
164 -* (((
165 -Press the **Contacts** button (lowest button on the right)
166 -)))
154 +* Press the **Contacts** button (lowest button on the right)
167 167  * Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
168 168  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
169 169  * When the correct name shows in the search results, highlight it using the arrow keys.
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173 173  * (((
174 174  == Saving frequently called contacts to the local phonebook: ==
175 175  
176 -* (((
177 -Press the **OK** button in the center of the arrow keys.
178 -)))
164 +* Press the **OK** button in the center of the arrow keys.
179 179  * Use the arrow keys to select the **Contacts **app.
180 180  * Press** OK **on** Local Phonebook**
181 181  * Press the **New** softkey to create a new contact.
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194 194  
195 195  (% class="col-xs-12 col-sm-4" %)
196 196  (((
197 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
198 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
183 +[[Figure . >>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
184 +[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
199 199  )))
200 200  )))
201 201  
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208 208  = Call History =
209 209  
210 210  * Press the** History** softkey to view call history.
211 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
197 +* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
212 212  * Press the **Home** button to return to the Home screen.
213 213  
214 214  == Missed Calls ==
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223 223  
224 224  (% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
227 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
212 +[[Figure . >>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
213 +[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
228 228  )))
229 229  )))
230 230  
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239 239  * (((
240 240  == To initiate do not disturb: ==
241 241  
242 -* (((
243 -When Do not disturb is engaged, incoming calls will be blocked for all accounts.
244 -)))
245 -* To initiate do not disturb: press the mute button on the phone. Toggle between on and off using the mute button.
228 +* Press the mute button on the phone. Toggle between on and off using the mute button.
229 +* Incoming calls for all accounts will be sent right to voicemail.
246 246  * Calls can still be made out when the phone is in DND.
247 -* All incoming calls will be sent right to voicemail.
248 -
249 249  )))
250 250  * (((
251 251  == To mute the microphone during a call: ==
252 252  
253 -* **Pressing the mute button on the right side of phone pad:**
254 -* During a call: will mute the microphone.
255 -* Off a call: will engage do not disturb for the phone.
235 +* Press the mute button on the right side of the phone.
256 256  )))
257 257  )))
258 258  
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260 260  
261 261  (% class="col-xs-12 col-sm-4" %)
262 262  (((
263 -[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
243 +[[Figure . >>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
244 +[[image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
264 264  )))
265 265  )))
266 266  
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274 274  
275 275  
276 276  (((
277 -(((
278 278  * No voicemails will be stored locally on the phones.
279 279  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
280 280  * The .wav files will need to be downloaded to the computer and played in Apple Music.
281 -* Voicemails can also be accessed through the Wave phone app, if using.
261 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
282 282  )))
283 283  )))
284 -)))
285 285  
286 286  (% class="col-xs-12 col-sm-4" %)
287 287  (((
288 -[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
267 +[[Figure . Grandstream email with voicemail file screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
289 289  )))
290 290  )))
291 291  
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303 303  * (((
304 304  == Adjust sound and set ring tones: ==
305 305  
306 -* (((
307 -Press the **OK** button in the center of the arrow keys.
308 -)))
285 +* Press the **OK** button in the center of the arrow keys.
309 309  * Use the arrow keys to select **Preferences** and select **Sound.**
310 310  * For **Ringtone**, use the right arrow key to move through the ring tones.
311 311  * Press **Save** (softkey).
312 312  )))
313 -
314 -
315 315  * (((
316 316  == Set LDAP (Contacts) to search by ABC by default: ==
317 317  
318 -* (((
319 -In **Preferences, **tap the right arrow to open** Input Method.**
320 -)))
293 +* In **Preferences, **tap the right arrow to open** Input Method.**
321 321  * Arrow down to **Input Method for LDAP.**
322 322  * Use** **the right arrow key to change to **ABC.**
323 323  * Press the **Save **softkey.
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325 325  )))
326 326  
327 327  
328 -
329 329  (% class="col-xs-12 col-sm-4" %)
330 330  (((
331 331  [[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
332 332  )))
333 333  )))
306 +
307 +----
308 +
309 +(% class="row" %)
310 +(((
311 +(% class="col-xs-12 col-sm-8" %)
312 +(((
313 += Restart the Phone =
314 +
315 +* Disconnect the phone cord from the back.
316 +* Wait a minute and then reconnect it to the same port.
317 +* The phone will become functional after two minutes.
318 +)))
319 +
320 +
321 +
322 +(% class="col-xs-12 col-sm-4" %)
323 +(((
324 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
325 +)))
326 +)))
GS-backs.png
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