Skip to Content

Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 15.5
edited by Christine Sklareski
on 2025/05/30 15:53
Change comment: There is no comment for this version
To version 4.3
edited by Christine Sklareski
on 2025/05/29 09:50
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,4 +1,4 @@
1 -
1 +dfgser
2 2  
3 3  (% class="row" %)
4 4  (((
... ... @@ -12,26 +12,27 @@
12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
16 16  
17 17  
18 -[[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
18 +Things to note:
19 19  
20 +* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 +* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -**Things to note:**
23 +**Home screen of the touch display:**
22 22  
23 -* The **Send** button under the volume dials the most recent call when pressed. If pressed inadvertently, press the **Speaker** button at the lower right corner to hang up the call.
25 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 -**Home screen of the phone's digital display:**
26 26  
27 -* **Right**: Three **tech-configured speed dials** for each building's **INTERNAL 911 extension**, each school's **health room** and a shortcut to access the **Contacts / Directory**.
28 -* **Left**: The top left corner shows the** name of the user who is assigned to the phone** and has 3 available programmable speed dials.
29 -* **Bottom softkeys**: These keys are short cuts to the **Call** H**istory / Home**, **Voicemail** **access** and a speed dial to reach **Tech Services** in teaching emergencies.
28 +[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
30 30  
31 -[[Grandstream teacher phone home screen.>>image:1-GS-TEACHER-DISPLAY-2.jpg||alt="Grandstream teacher phone home screen" data-xwiki-image-style-border="true" height="323" width="367"]]
32 32  
31 +The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
33 33  
33 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
34 34  
35 +
35 35  
36 36  )))
37 37  
... ... @@ -59,7 +59,7 @@
59 59  
60 60  1. Pick up the handset
61 61  1. Press the Speaker button on the phone
62 -1. Press a name in the Speed dial.
63 +1. Press a name in the Speed dial menu on the touchscreen or the button box
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
... ... @@ -67,13 +67,15 @@
67 67  * **Place a ringing call to an internal extension:**
68 68  ** Initiate a call
69 69  ** Use the keypad to enter the extension
70 -** Press the **Dial** softkey or wait for the call to connect automatically.
71 -
71 +** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 +
73 +(% style="display:none" %)
74 +
72 72  * **To place a call to an outside phone number**:
73 73  ** Initiate a call
74 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
75 75  ** Dial the external phone number
76 -** Press the **Dial** softkey or wait for the call to connect automatically.
79 +** Press Audio call.
77 77  
78 78  == Place Emergency Calls ==
79 79  
... ... @@ -80,11 +80,12 @@
80 80  * **To place an emergency 911 call:**
81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 -** Press the **Dial** softkey or wait for the call to connect automatically.
84 -**To place an internal emergency call to alert the office of an issue:**
86 +** Press Audio call.
87 +
88 +* **To place an internal emergency call to alert the office of an issue:**
85 85  ** Initiate a call.
86 86  ** Dial your building's internal emergency extension.
87 -** Press the **Dial** softkey or wait for the call to connect automatically.
91 +** Press Audio call.
88 88  
89 89  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
90 90  
... ... @@ -92,7 +92,7 @@
92 92  
93 93  (% class="col-xs-12 col-sm-4" %)
94 94  (((
95 -[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
99 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
96 96  )))
97 97  )))
98 98  
... ... @@ -111,94 +111,30 @@
111 111  
112 112  Caller ID will show who is calling.
113 113  
114 -* (((
115 -== To answer a single incoming call: ==
116 -
117 -* (((
118 -Pick up the handset or press the "Answer" softkey to answer the call via speaker.
119 -)))
120 -)))
121 -* (((
122 -== To answer an incoming call during an active call: ==
123 -
124 -* (((
125 -When a call is in progress and a new call comes in, the incoming extension will show on the display. Using the softkeys, accept the new call or decline and send it to voicemail. If the ringing call is answered, the first call will automatically be put on hold.
126 -)))
127 -)))
128 -* (((
129 -== To pick up a call ringing at another phone in your group: ==
130 -
131 -* (((
118 +* **To answer a single incoming call**:
119 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
120 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
132 132  
122 +* **To answer an incoming call during an active call:**
123 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
124 +**
125 +* **To pick up a call ringing at another phone in your group**
126 +**
127 +* **To send a ringing call to voicemail instead of answering**
128 +** Press **Reject** on the phone display to transfer the call to voicemail.
133 133  )))
134 134  )))
135 -* (((
136 -== To send a ringing call directly to voicemail: ==
137 137  
138 -* (((
139 -Press **Reject** softkey to transfer the call to voicemail.
140 -)))
141 -)))
142 -)))
143 -)))
144 144  
145 -
146 146  (% class="col-xs-12 col-sm-4" %)
147 147  (((
148 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
135 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
149 149  )))
150 150  )))
151 151  
152 152  
153 -----
154 154  
155 -(% class="row" %)
156 -(((
157 -(% class="col-xs-12 col-sm-8" %)
158 -(((
159 -= Directory and Contact List =
160 160  
161 -* (((
162 -== Finding EASD extensions in the directory: ==
163 -
164 -* (((
165 -Press the **Contacts** button (lowest button on the right)
166 -)))
167 -* Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
168 -* Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
169 -* When the correct name shows in the search results, highlight it using the arrow keys.
170 -* Press **Dial.** 
171 -
172 -)))
173 -* (((
174 -== Saving frequently called contacts to the local phonebook: ==
175 -
176 -* (((
177 -Press the **OK** button in the center of the arrow keys.
178 -)))
179 -* Use the arrow keys to select the **Contacts **app.
180 -* Press** OK **on** Local Phonebook**
181 -* Press the **New** softkey to create a new contact.
182 -* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
183 -* Toggle on **Favorites.**
184 -* Arrow down to **Work** and enter the extension number.
185 -* Press the **Save **softkey.
186 -* **To call saved contacts:**
187 -** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
188 -** Or go to the **local phonebook** in the **Contacts** app.
189 -* **Please Note: that saved contacts will be deleted if the phone has to be factory reset.**
190 -)))
191 -)))
192 -
193 -
194 -
195 -(% class="col-xs-12 col-sm-4" %)
196 -(((
197 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
198 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
199 -)))
200 -)))
201 -
202 202  ----
203 203  
204 204  (% class="row" %)
... ... @@ -205,65 +205,53 @@
205 205  (((
206 206  (% class="col-xs-12 col-sm-8" %)
207 207  (((
208 -= Call History =
148 += Voicemail and Auto Attendant =
209 209  
210 -* Press the** History** softkey to view call history.
211 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
212 -* Press the **Home** button to return to the Home screen.
213 213  
214 -== Missed Calls ==
215 -
216 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
217 -* Tap the **CallReturn** softkey to return the call.
218 -* Tap the **Dismiss** softkey to return to the home screen.
219 -* Tap the **History** softkey to open call history.
220 -)))
221 -
222 -
223 -
224 -(% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
227 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
228 -)))
229 -)))
152 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
153 +** Enter the first extension number then press on it on the left panel of the screen
154 +** The extension will be added to the dialing field and users can dial another number
155 +** When all extensions have been entered, press "Audio Call" or "Video Call"
230 230  
231 -----
157 +* **To initiate a conference call while on a phone call:**
158 +** When the phone is on the call screen, tap on the "Conference" button
159 +** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
160 +** After the call is established, the conference screen is brought up.
161 +** Tap the "Invite" button to add more members to the conference.
232 232  
233 -(% class="row" %)
234 -(((
235 -(% class="col-xs-12 col-sm-8" %)
236 -(((
237 -= Do Not Disturb and Muting a Call =
163 +* **To initiate a conference call from the conference soft key:**
164 +** Bring up the dial screen.
165 +** Enter the first extension number then press on it on the left panel of the screen.
166 +** The extension will be added to the dialing field.
167 +** Enter other extensions until all are entered.
168 +** Press "Audio Call" or "Video Call" to begin the conference call.
238 238  
239 -* (((
240 -== To initiate do not disturb: ==
170 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
171 +**Conference Call Management:**
241 241  
242 242  * (((
243 -**When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
174 +**Attendee management**:
175 +
176 +* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
177 +* **Mute**: Tap the extension and then click the Mute button.
178 +* **Video on**: Tap the extension and tap the Video on button.
244 244  )))
245 -* To initiate do not disturb: press the mute button on the phone. Toggle between on and off using the mute button.
246 -* Calls can still be made out when the phone is in DND.
247 -* All incoming calls will be sent right to voicemail.
248 -
249 -)))
250 -* (((
251 -== To mute the microphone during a call: ==
252 252  
253 -* **Pressing the mute button on the right side of phone pad:**
254 -* During a call: will mute the microphone.
255 -* Off a call: will engage do not disturb for the phone.
181 +* **End a conference call:**
182 +** Tap the red handset button to end the call for everyone.
183 +** Individuals who disconnect from the call will exit but all other parties will remain.
256 256  )))
257 257  )))
258 258  
259 -
260 -
261 261  (% class="col-xs-12 col-sm-4" %)
262 262  (((
263 -[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
189 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
264 264  )))
265 265  )))
266 266  
193 +
194 +
267 267  ----
268 268  
269 269  (% class="row" %)
... ... @@ -270,28 +270,29 @@
270 270  (((
271 271  (% class="col-xs-12 col-sm-8" %)
272 272  (((
273 -= Voicemail and Auto Attendant =
201 += Directory =
274 274  
275 -
276 -(((
277 -(((
278 -* No voicemails will be stored locally on the phones.
279 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
280 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
281 -* Voicemails can also be accessed through the Wave phone app, if using.
203 +* **Finding EASD extensions in the directory**:
204 +** Tap the **User** icon on the right side of the home screen
205 +** In the left menu, tap **LDAP**
206 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
207 +** Tap the **green** **phone** icon to place a call.
208 +* **Frequently called contact list**:
209 +** Tap the **User** icon on the right side of the home screen
210 +** In the left menu, tap **LDAP**
211 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
212 +** Tap the **Download** button to save the extension to the contact list.
213 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
282 282  )))
283 -)))
284 -)))
285 285  
216 +
217 +
286 286  (% class="col-xs-12 col-sm-4" %)
287 287  (((
288 -[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
220 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
289 289  )))
290 290  )))
291 291  
292 -
293 -
294 -
295 295  ----
296 296  
297 297  (% class="row" %)
... ... @@ -298,18 +298,10 @@
298 298  (((
299 299  (% class="col-xs-12 col-sm-8" %)
300 300  (((
301 -= Phone Settings =
230 += Extra =
302 302  
303 -* **Adjust sound and set ring tones:**
304 -** Press the **OK** button in the center of the arrow keys.
305 -** Use the arrow keys to select **Preferences** and select **Sound.**
306 -** For **Ringtone**, use the right arrow key to move through the ring tones.
307 -** Press **Save** (softkey).
308 -* **Set LDAP (Contacts) to search by ABC by default:**
309 -** In **Preferences, **tap the right arrow to open** Input Method.**
310 -** Arrow down to **Input Method for LDAP.**
311 -** Use** **the right arrow key to change to **ABC.**
312 -** Press the **Save **softkey.
232 +* E:
233 +* E
313 313  )))
314 314  
315 315  
... ... @@ -316,6 +316,6 @@
316 316  
317 317  (% class="col-xs-12 col-sm-4" %)
318 318  (((
319 -[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
240 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
320 320  )))
321 321  )))
1-GS-TEACHER-DISPLAY-2.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -1.4 MB
Content
1-GS-TEACHER-DISPLAY.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -932.7 KB
Content
GS-2624-buttons.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -75.2 KB
Content
GS-Email-Voicemail.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -55.9 KB
Content
GS-LDAP-search.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -716.9 KB
Content
GS-Preferences.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -607.9 KB
Content
GS-Preferences1.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -607.9 KB
Content
GS-Teacher-missed.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -47.3 KB
Content
GS-localPhonebook.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -25.1 KB
Content
GS-teacher-DND.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -58.0 KB
Content
GS-teacher-history.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -36.9 KB
Content
GS-teacher-placecall.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -32.9 KB
Content
Second-Call.jpg
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.christine_sklareskietownschoolsorg
Size
... ... @@ -1,1 +1,0 @@
1 -682.0 KB
Content