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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/17 12:00
From version 15.4
edited by Christine Sklareski
on 2025/05/30 15:53
Change comment: There is no comment for this version
To version 36.2
edited by Christine Sklareski
on 2025/06/17 11:57
Change comment: There is no comment for this version

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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5 5  (% class="col-xs-12 col-sm-8" %)
6 6  (((
7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
8 +This page provides basic instructions for using the Grandstream 2624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
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12 12  [[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 -**Hardware**: Front view of phone and explanation of buttons
15 +**Hardware**: Front view of phone and explanation of buttons.
16 16  
17 17  
18 18  [[image:GS-2624-buttons.png||alt="Grandstream 2624 front view" data-xwiki-image-style-border="true" height="249" width="487"]]
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32 32  
33 33  
34 34  
35 -
35 +A subset of screenshots displayed on the Grandstream page are sourced from this Grandstream 2624 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GRP261x_user_guide.pdf?scrlybrkr=f4522331||rel="noopener noreferrer" target="_blank"]].
36 36  )))
37 37  
38 38  
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57 57  
58 58  == Multiple ways to Initiate a call: ==
59 59  
60 -1. Pick up the handset
61 -1. Press the Speaker button on the phone
60 +1. Pick up the handset.
61 +1. Press the Speaker button on the phone.
62 62  1. Press a name in the Speed dial.
63 -1. Find a name in Contacts
63 +1. Find a name in Contacts.
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call
69 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
70 70  ** Press the **Dial** softkey or wait for the call to connect automatically.
71 71  
72 72  * **To place a call to an outside phone number**:
73 -** Initiate a call
74 -** Dial **9** (to access the outside line)
75 -** Dial the external phone number
73 +** Initiate a call.
74 +** Dial **9** (to access the outside line).
75 +** Dial the external phone number.
76 76  ** Press the **Dial** softkey or wait for the call to connect automatically.
77 77  
78 78  == Place Emergency Calls ==
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81 81  ** Initiate a call.
82 82  ** Dial 911 or 9911.
83 83  ** Press the **Dial** softkey or wait for the call to connect automatically.
84 -**To place an internal emergency call to alert the office of an issue:**
84 +
85 +* **To place an internal emergency call to alert the office of an issue:**
85 85  ** Initiate a call.
86 86  ** Dial your building's internal emergency extension.
87 87  ** Press the **Dial** softkey or wait for the call to connect automatically.
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92 92  
93 93  (% class="col-xs-12 col-sm-4" %)
94 94  (((
95 -[[Figure . Grandstream teacher phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
96 +[[Classroom phone - place call screen.>>image:GS-teacher-placecall.png||alt="Grandstream teacher phone - call place screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
96 96  )))
97 97  )))
98 98  
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107 107  = Answer Calls =
108 108  
109 109  (((
110 -
111 -
112 -Caller ID will show who is calling.
113 -
114 114  * (((
115 115  == To answer a single incoming call: ==
116 116  
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126 126  )))
127 127  )))
128 128  * (((
129 -== To pick up a call ringing at another phone in your group: ==
130 -
131 -* (((
132 -
133 -)))
134 -)))
135 -* (((
136 136  == To send a ringing call directly to voicemail: ==
137 137  
138 138  * (((
139 -Press **Reject** softkey to transfer the call to voicemail.
129 +Press **Reject** softkey to transfer the call to voicemail without answering.
140 140  )))
141 141  )))
142 142  )))
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145 145  
146 146  (% class="col-xs-12 col-sm-4" %)
147 147  (((
148 -[[Figure . Grandstream phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
138 +[[Classroom phone: answer an incoming call during an active call.>>image:Second-Call.jpg||alt="Grandstream phone screen showing a call coming in while already on a call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
149 149  )))
150 150  )))
151 151  
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161 161  * (((
162 162  == Finding EASD extensions in the directory: ==
163 163  
164 -* (((
165 -Press the **Contacts** button (lowest button on the right)
166 -)))
154 +* Press the **Contacts** button (lowest button on the right).
167 167  * Press the input button twice to change the input from **123** to **ABC**. (You can change this to default to **ABC **in the phone Preferences. See Phone Settings for steps.)
168 168  * Use the keypad to enter someone's name. You will need to press each number between 1 and 4 times to register the correct letter. Pause briefly between letters for it to register in the search field before entering the next letter.
169 169  * When the correct name shows in the search results, highlight it using the arrow keys.
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173 173  * (((
174 174  == Saving frequently called contacts to the local phonebook: ==
175 175  
176 -* (((
177 -Press the **OK** button in the center of the arrow keys.
178 -)))
179 -* Use the arrow keys to select the **Contacts **app.
180 -* Press** OK **on** Local Phonebook**
181 -* Press the **New** softkey to create a new contact.
182 -* Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
183 -* Toggle on **Favorites.**
184 -* Arrow down to **Work** and enter the extension number.
185 -* Press the **Save **softkey.
164 +* To save contacts to the local phonebook:
165 +** Press the **OK** button in the center of the arrow keys.
166 +** Use the arrow keys to select the **Contacts **app.
167 +** Press** OK **on** Local Phonebook.**
168 +** Press the **New** softkey to create a new contact.
169 +** Use the keypad to enter their first name, arrow down to the last name field and enter that using the keypad.
170 +** Toggle on **Favorites.**
171 +** Arrow down to **Work** and enter the extension number.
172 +** Press the **Save **softkey.
186 186  * **To call saved contacts:**
187 187  ** Press a programmed call line and arrow down to the contact. Press **OK** to dial.
188 188  ** Or go to the **local phonebook** in the **Contacts** app.
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194 194  
195 195  (% class="col-xs-12 col-sm-4" %)
196 196  (((
197 -[[image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
198 -[[image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-label="Figure . Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
184 +[[Search the EASD Directory>>image:GS-LDAP-search.jpg||alt="Grandstream LDAP search screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
185 +
186 +[[Add contact to the local phonebook.>>image:GS-localPhonebook.png||alt="Grandstream local phonebook screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="317"]]
199 199  )))
200 200  )))
201 201  
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208 208  = Call History =
209 209  
210 210  * Press the** History** softkey to view call history.
211 -* Initiate a call from the history by tapping the green call button. Use the arrow keys to scroll through the history.
199 +* Initiate a call from the history by tapping the green **Dial** button. Use the arrow keys to scroll through the history.
212 212  * Press the **Home** button to return to the Home screen.
213 213  
214 214  == Missed Calls ==
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223 223  
224 224  (% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
227 -[[image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-label="Figure . Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
214 +[[Call history.>>image:GS-teacher-history.png||alt="Grandstream teacher phone call history screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
215 +
216 +[[Missed call notification.>>image:GS-Teacher-missed.png||alt="Grandstream teacher phone missed call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
228 228  )))
229 229  )))
230 230  
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234 234  (((
235 235  (% class="col-xs-12 col-sm-8" %)
236 236  (((
237 -= Availability State: Do Not Disturb =
226 += Do Not Disturb and Muting a Call =
238 238  
239 239  * (((
240 240  == To initiate do not disturb: ==
241 241  
242 -* (((
243 -**When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
244 -)))
245 -* To initiate do not disturb: press the mute button on the phone. Toggle between on and off using the mute button.
231 +* Press the mute button on the phone. Toggle between on and off using the mute button.
232 +* Incoming calls for all accounts will be sent right to voicemail.
246 246  * Calls can still be made out when the phone is in DND.
247 -* All incoming calls will be sent right to voicemail.
248 -
249 249  )))
250 250  * (((
251 251  == To mute the microphone during a call: ==
252 252  
253 -* **Pressing the mute button on the right side of phone pad:**
254 -* During a call: will mute the microphone.
255 -* Off a call: will engage do not disturb for the phone.
238 +* Press the mute button on the right side of the phone.
256 256  )))
257 257  )))
258 258  
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260 260  
261 261  (% class="col-xs-12 col-sm-4" %)
262 262  (((
263 -[[Figure . Grandstream teacher phone do not disturb.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
246 +[[Do not disturb setting.>>image:GS-teacher-DND.png||alt="Grandstream teacher phone do not disturb." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="234" width="317"]]
247 +
248 +[[Mute button to mute calls or engage Do not disturb.>>image:GS-2624-buttons.png||alt="Grandstream Mute button location." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="163" width="317"]]
264 264  )))
265 265  )))
266 266  
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274 274  
275 275  
276 276  (((
277 -(((
278 -* No voicemails will be stored locally on the phones.
279 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
280 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
281 -* Voicemails can also be accessed through the Wave phone app, if using.
262 +* Voicemails can be accessed
263 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
264 +** **Grandstream Wave app**: listen to and manage voicemails through Calls link in the app.
265 +** **District email**: 
266 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
267 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
268 +**** **Safari** web browser: voicemail .wav files play within the browser
269 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
282 282  )))
283 283  )))
284 -)))
285 285  
286 286  (% class="col-xs-12 col-sm-4" %)
287 287  (((
288 -[[Figure . Grandstream voicemail to email screenshot>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
275 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email screenshot" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
289 289  )))
290 290  )))
291 291  
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300 300  (((
301 301  = Phone Settings =
302 302  
303 -* **Adjust sound and set ring tones:**
304 -** Press the **OK** button in the center of the arrow keys.
305 -** Use the arrow keys to select **Preferences** and select **Sound.**
306 -** For **Ringtone**, use the right arrow key to move through the ring tones.
307 -** Press **Save** (softkey).
308 -* **Set LDAP (Contacts) to search by ABC by default:**
309 -** In **Preferences, **tap the right arrow to open** Input Method.**
310 -** Arrow down to **Input Method for LDAP.**
311 -** Use** **the right arrow key to change to **ABC.**
312 -** Press the **Save **softkey.
290 +* (((
291 +== Adjust sound and set ring tones: ==
292 +
293 +* Press the **OK** button in the center of the arrow keys.
294 +* Use the arrow keys to select **Preferences** and select **Sound.**
295 +* For **Ringtone**, use the right arrow key to move through the ring tones.
296 +* Press **Save** (softkey).
313 313  )))
298 +* (((
299 +== Set LDAP (Contacts) to search by ABC by default: ==
314 314  
301 +* In **Preferences, **tap the right arrow to open** Input Method.**
302 +* Arrow down to **Input Method for LDAP.**
303 +* Use** **the right arrow key to change to **ABC.**
304 +* Press the **Save **softkey.
305 +)))
306 +)))
315 315  
316 316  
317 317  (% class="col-xs-12 col-sm-4" %)
318 318  (((
319 -[[Figure . Grandstream phone apps>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
311 +[[Grandstream phone Preferences app>>image:GS-Preferences1.jpg||alt="Grandstream phone apps" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
320 320  )))
321 321  )))
314 +
315 +----
316 +
317 +(% class="row" %)
318 +(((
319 +(% class="col-xs-12 col-sm-8" %)
320 +(((
321 += Restart the Phone =
322 +
323 +* Disconnect the phone cord from the back.
324 +* Wait a minute and then reconnect it to the same port.
325 +* The phone will become functional after two minutes.
326 +)))
327 +
328 +
329 +
330 +(% class="col-xs-12 col-sm-4" %)
331 +(((
332 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
333 +)))
334 +)))
GS-backs.png
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