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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/12 10:30
From version 1.2
edited by Christine Sklareski
on 2025/05/27 15:32
Change comment: There is no comment for this version
To version 4.5
edited by Christine Sklareski
on 2025/05/29 09:53
Change comment: There is no comment for this version

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7 7  (% class="wikigeneratedid" id="HPlacingCalls" %)
8 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
8 +This page provides basic instructions for using the Grandstream 32624 phones that are installed in all classrooms and small group instruction rooms.
9 9  
10 10  
11 11  (% class="wikigeneratedid" %)
12 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
12 +[[image:GS-2624model.png||alt="Grandstream 2624 model" data-xwiki-image-style-border="true" height="283" width="248"]]
13 13  
14 14  
15 15  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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60 60  
61 61  1. Pick up the handset
62 62  1. Press the Speaker button on the phone
63 -1. Press the Call button on the touchscreen
64 64  1. Press a name in the Speed dial menu on the touchscreen or the button box
65 65  1. Find a name in Contacts
66 66  
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94 94  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
95 95  
96 96  )))
96 +
97 +(% class="col-xs-12 col-sm-4" %)
98 +(((
99 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
97 97  )))
101 +)))
102 +
103 +
104 +
105 +----
106 +
107 +(% class="row" %)
108 +(((
109 +(% class="col-xs-12 col-sm-8" %)
110 +(((
111 += Answer Calls =
112 +
113 +(((
114 +
115 +
116 +Caller ID will show who is calling.
117 +
118 +* **To answer a single incoming call**:
119 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
120 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
121 +
122 +* **To answer an incoming call during an active call:**
123 +** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
124 +**
125 +* **To pick up a call ringing at another phone in your group**
126 +**
127 +* **To send a ringing call to voicemail instead of answering**
128 +** Press **Reject** on the phone display to transfer the call to voicemail.
129 +)))
130 +)))
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132 +
133 +(% class="col-xs-12 col-sm-4" %)
134 +(((
135 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
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137 +)))
138 +
139 +
140 +
141 +
142 +----
143 +
144 +(% class="row" %)
145 +(((
146 +(% class="col-xs-12 col-sm-8" %)
147 +(((
148 += Voicemail and Auto Attendant =
149 +
150 +
151 +(((
152 +* (((
153 +No voicemails will be stored locally on the phones.
154 +)))
155 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
156 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
157 +* Voicemails can also be accessed through the Wave phone app, if using.
158 +)))
159 +)))
160 +
161 +(% class="col-xs-12 col-sm-4" %)
162 +(((
163 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
164 +)))
165 +)))
166 +
167 +
168 +
169 +----
170 +
171 +(% class="row" %)
172 +(((
173 +(% class="col-xs-12 col-sm-8" %)
174 +(((
175 += Directory =
176 +
177 +* **Finding EASD extensions in the directory**:
178 +** Tap the **User** icon on the right side of the home screen
179 +** In the left menu, tap **LDAP**
180 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
181 +** Tap the **green** **phone** icon to place a call.
182 +* **Frequently called contact list**:
183 +** Tap the **User** icon on the right side of the home screen
184 +** In the left menu, tap **LDAP**
185 +** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
186 +** Tap the **Download** button to save the extension to the contact list.
187 +** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
188 +)))
189 +
190 +
191 +
192 +(% class="col-xs-12 col-sm-4" %)
193 +(((
194 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
195 +)))
196 +)))
197 +
198 +----
199 +
200 +(% class="row" %)
201 +(((
202 +(% class="col-xs-12 col-sm-8" %)
203 +(((
204 += Call History =
205 +
206 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
207 +* Initiate a call from the history by tapping the green call or video buttons.
208 +
209 +== ==
210 +
211 +== ==
212 +
213 +== ==
214 +
215 +== Missed Calls ==
216 +
217 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
218 +* Tap the green phone icon to return the call.
219 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
220 +)))
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222 +
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224 +(% class="col-xs-12 col-sm-4" %)
225 +(((
226 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
227 +)))
228 +)))
229 +
230 +----
231 +
232 +(% class="row" %)
233 +(((
234 +(% class="col-xs-12 col-sm-8" %)
235 +(((
236 +
237 +(% style="font-size:29px" %)Phone Settings
238 +
239 +* **Adjust sounds and set ring tones:**
240 +** On the home screen, swipe to the second page and tap **Settings**.
241 +** Swipe up and tap on **Sound.**
242 +** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
243 +** Disable touch sounds and tones in **Other Settings.**
244 +* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
245 +** Tap the Home button
246 +** Swipe left to the second page and tap **Settings**
247 +** Swipe up and tap on **Sound**
248 +** Tap **Other Sounds**
249 +** Disable Touch sounds and Touch tone
250 +* **Adjust the Display:**
251 +** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
252 +)))
253 +
254 +
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256 +(% class="col-xs-12 col-sm-4" %)
257 +(((
258 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
259 +)))
260 +)))
261 +
262 +----
263 +
264 +(% class="row" %)
265 +(((
266 +(% class="col-xs-12 col-sm-8" %)
267 +(((
268 += Call History =
269 +
270 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
271 +* Initiate a call from the history by tapping the green call or video buttons.
272 +
273 +== ==
274 +
275 +== ==
276 +
277 +== ==
278 +
279 +== Missed Calls ==
280 +
281 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
282 +* Tap the green phone icon to return the call.
283 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
284 +)))
285 +
286 +
287 +
288 +(% class="col-xs-12 col-sm-4" %)
289 +(((
290 +[[Figure . >>image:1.png||alt="Alt Text" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="239" width="367"]]
291 +)))
292 +)))
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