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Changes for page Teacher_Directions-GS2624

Last modified by Christine Sklareski on 2025/06/06 11:37
From version 1.2
edited by Christine Sklareski
on 2025/05/27 15:32
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/27 15:29
Change comment: There is no comment for this version

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8 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
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12 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
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15 -Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 -Things to note:
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20 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
21 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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23 -**Home screen of the touch display:**
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25 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
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28 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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31 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
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33 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
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43 -{{box title="**Contents**"}}
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49 -----
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55 -= Place Calls =
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57 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
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59 -== Multiple ways to Initiate a call: ==
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61 -1. Pick up the handset
62 -1. Press the Speaker button on the phone
63 -1. Press the Call button on the touchscreen
64 -1. Press a name in the Speed dial menu on the touchscreen or the button box
65 -1. Find a name in Contacts
66 -
67 -== Place Calls ==
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69 -* **Place a ringing call to an internal extension:**
70 -** Initiate a call
71 -** Use the keypad to enter the extension
72 -** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
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76 -* **To place a call to an outside phone number**:
77 -** Initiate a call
78 -** Dial 9 (to access the outside line)
79 -** Dial the external phone number
80 -** Press Audio call.
81 -
82 -== Place Emergency Calls ==
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84 -* **To place an emergency 911 call:**
85 -** Initiate a call.
86 -** Dial 911 or 9911.
87 -** Press Audio call.
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89 -* **To place an internal emergency call to alert the office of an issue:**
90 -** Initiate a call.
91 -** Dial your building's internal emergency extension.
92 -** Press Audio call.
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