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Wiki source code of Grandstream Wave Mobile App

Version 3.1 by Christine Sklareski on 2025/06/05 10:49
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8 Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
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11 [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
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17 {{box title="**Contents**"}}
18 {{toc/}}
19 {{/box}}
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29 = Signing in the the Wave app =
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32 * The Wave app has been pushed out to each district iPhone remotely.
33 * Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app.
34 * Tap **Sign in**
35 * Use the credentials provided by Technology Services to login:
36 ** URL
37 ** Username: your phone extension
38 ** Password
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41 * **To log out of the Wave for Mobile app:**
42 ** Tap the **Chat** icon at the lower left
43 ** Tap the **User icon** at the top left
44 ** Tap **Log out** at the bottom of the menu
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51 [[Wave app sign in screen.>>image:Waveapp-signin.png||alt="Wave app sign in screen." data-xwiki-image-style-border="true" height="184" width="197"]]
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62 = Make and Answer Calls =
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65 * **Make a call**
66 ** Tap Calls in the bottom menu
67 ** Tap the green dial pad button
68 ** Enter the district extension number or an external number including **9**.
69 ** Click on the green call button or the blue video button to initiate the call.
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71 * **Answer a call**
72 ** Incoming calls will ring the device and bring up the answer screen.
73 ** Press the green call or video buttons to answer.
74 ** Switch between calls by tapping the blue call button.
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81 [[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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83 [[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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94 = During a Call =
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97 * **Call Features**:
98 ** Disable/enable microphone
99 ** Disable/enable video feed
100 ** Hold/unhold a call
101 ** Initiate a conference call
102 ** Transfer a call (blind or attended)
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104 * **Call Flip Function:**
105 ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
106 *** On the alternate device, tap the green notification and then tap or click **Switch.**
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113 [[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
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115 [[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
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126 = Call History =
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129 * To see the call history of all incoming and outgoing calls:
130 ** Tap **Calls**
131 ** The call history is displayed behind the dial pad
132 ** To hide the dial pad, swipe down on the list of calls
133 ** To initiate a call to a number in the history, tap the the number and two options display:
134 *** Call button dials the number
135 *** Dial pad allows you to then tap the video button for videos calls
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142 [[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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153 = Find and Save Contacts =
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155 * **To make calls to EASD contacts**:
156 ** Tap **Contacts** in the bottom menu
157 ** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
158 ** Tap on the user you'd like to call
159 ** Tap the **Call** button to initiate a call.
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162 * **To save a contact to Favorites for quick calling:**
163 ** Tap **Contacts** in the bottom menu
164 ** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
165 ** Tap on the user you'd like to call
166 ** Tap the **Star** button in the top right corner to add the contact to Favorites.
167 ** Click the Star button again to remove the contact from favorites.
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174 [[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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185 = Account Info and Status p 59 =
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187 * Tap
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194 [[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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